CorTech
Altadena, CA, USA
PC / Printer Field TechnicianPayRate: $20.00/HRKey Responsibilities Respond to technical service requests in the area to install and service Dell PCs, Lexmark printers and PC peripherals and/or electronic equipmentTakes service calls and performs incident specific activities such as replaceable unit swapping, image loading, and unit testing as directed by Help Desk, Service Desk or scriptMay perform routine installs, moves, adds and changes as part of a directed team, including:Whole unit replacementPrinter repairsReplacing rollersReplacing fuserReplacing maintenance kitLoad software with a scriptPerforms scripted image loading, unit diagnostics and replaceable unit swappingSimple troubleshooting by running basic diagnostics and performs basic module replacement on PCs, servers and peripheralsPerforms preventative maintenance activities on certain products as directedMaintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout...