Manpower
Old Town, ME, USA
Patient Access Call Center Manager Do you have working knowledge of all functional areas of the revenue cycle? Do you have proven professional experience running a call center or related work environment? If so, our client, a leading healthcare organization is interested in talking with you about their Patient Access Call Center Manager position in Orono.In this role you will be leading the operations of a COVID-19 related triage hotline call center. If you are interested in learning more, apply today. Perks of the Position:* $30-37 per hour (DOE)* Full-time, long-term work* Benefits available* Some scheduling flexibility* Work that helps your communityWhat You Will be Doing:* Managing all aspects of triage call center - staff, training, inventory, results* Collaborating with other departments to drive optimal performance* Reviewing and refining workflows for quality and efficiency* Managing escalated patient service issuesSkills Needed to be Successful:* A Bachelor's degree or a...