Cepheid

ESSENTIAL JOB RESPONSIBILITIES: Lead a team of program managers and product specialists to get the technical phone support, service coordination, field service and repair center associates in the regions ready to support new Cepheid products Partner with R&D, Engineering, Manufacturing, Supply Chain, Quality and Regulatory, Product Management, Sales and Marketing and other cross functional teams to ensure the successful launch of new products Define the service and support work stream in the new product development tollgate process and develop standard work for the New Product Introduction team Define what does good serviceability look like for Cepheid products, including system, software and assays. Work with R&D to incorporate design for serviceability into early stage of new product development Develop Service and Support P&L model for new product launches Lead the global service marketing function, design global service product segmentation and strategy,...

Job Description Summary We are seeking a Program Manager to join our team supporting our broad operations and capacity expansion engineering and technical goals and objectives. The Program Manager will manage and support programs that improve operational efficiency and consistency and support continued growth in our product lines. He/she is also responsible for effective engagement and communications with internal and external stakeholders. The Program Manager will be a critical and strategic thinker in establishing project priorities across cross-functional teams. A successful candidate for this position will have a track record of delivering projects on time and budget, achieving operational effectiveness, driving transparency, and working closely with cross-functional teams and business leaders. The candidate must be able to take initiatives by themselves, set priorities on their own, and be an excellent team player. Responsibilities Lead planning and execution...