First Horizon

**This position can be located in Birmingham, Dallas and Miami**This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of customer satisfaction. This includes effectively managing customer issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist must be able to communicate with clients in a clear, professional and articulate manner. Specialist must be committed to timely resolution of simple and complex problems by using good judgment and applying integrative thinking skills. Specialists must be well educated on the features and functionality of TM services. Specialists are responsible for supporting Treasury Management Sales and Product team members.ESSENTIAL DUTIES AND RESPONSIBILITIES:Take incoming calls to fulfill servicing requests and provide technical assistanceBuild rapport and deepen...