American Express

Dont Just Build Tech. Change Tech , Innovation is at the heart of everything we do. Every day, our technologists enable our customers around the globe to achieve their goals. They design and deliver American Express infrastructure and applications across all markets and business units. To meet these demands, were looking for problem solvers who can drive results through precise analysis and programming methodologies, individuals with a strong intellectual curiosity and a passion for innovation, and team players who can convert their ideas into execution. Technology opportunities are available in Phoenix, AZ, Ft. Lauderdale, FL, and New York, NY. Join the team and make an impact right away : Write code with one or more programming languages (e.g., Java, JavaScript, .NET, Python) Function as a core member of an agile team working on API specs, conducting code reviews and testing in ongoing sprints, or doing proof of concepts/automation tools Design and develop new customer-facing applications on multiple channels like native iOS, Android, web, social integration and Java services/APIs, Design and implement web-enabled systems for data collection We have the know-how, technology and global reach to make nearly any idea a reality. All that's missing is you! Do you meet the below requirements? Passion for coding Ability to identify opportunities to adopt innovative technologies Hunger to learn new technologies and translate them into working software Ability to effectively communicate with internal and external business partners Creative and digital mind-set Educational Requirements * Must earn Bachelor's or Master's degree in Computer Science, Computer Engineering, or other technical discipline by June 2020 About Us Why American Express? Theres a difference between having a job and making a difference. American Express has been making a difference in peoples lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. Weve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when theyre ready to take on a new career path, were right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Dont make a difference without it. Dont live life without it. Learn more about our Technology group at American Express by visiting . Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th. // Employment eligibility to work with American Express in the U.S. is required as the company as the company will not pursue visa sponsorship for these positions. / / American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law. Job Technology Title: Campus 2020 Technology Software Engineer Full Time Location: VT-Montpelier Requisition ID: 19013265 Associated topics: algorithm, back end, c#, devops, matlab, perl, sde, software developer, software programmer, sw

The Enterprise Digital & Analytics team is passionate about creating a better journey for every user from beginning to end and we're continually evolving our User Experience (UX) practice to meet our Card Members changing digital needs.Within EDA, the User Experience Research (UXR) & Insights team is looking for an*Analyst, Web CX Insights*. Reporting to the Manager, Web CX Insights youll be responsible for uncovering and translating user needs that drive customer-centered design across our membership experiences specifically for the Amex authenticated website (post log-in).The right candidate will have working knowledge/hands-on experience with CX/Voice of the Customer tools and platforms (e.g. Qualtrics), and a proven track record of successfully consultingand partnering with product owners andbusiness stakeholders in the digital landscape to increase customer satisfaction.*Key Responsibilities:** Provide the Card Member perspective to help drive product development of the logged-in American Express website, globally.* Assist the Web CX Manager in tying together product owner insight needs, designer questions, and stakeholder input.* Monitor website product health by consistently tracking satisfaction metrics and reviewing customer feedback to identify anomalies, isolate the root cause, and know when to escalate. (e.g. new feedback themes or reporting of site outages)* Raise critical customer concerns with relevant support teams (product owners, technology team, Qualtrics, etc) and mobilize resources to resolve issues.* Have a constant pulse on the top pain points impacting the website user experience, putting them in the context of the products owners remit.* Conduct ad-hoc consulting work for stakeholders to uncovers pain points, drive product improvement, and identify un-met customer needs.* Support the Web CX Manager in maintaining website-specific needs such as creating and enhancing reporting & dashboards.* Understand challenges, industry trends, consult and help business partners achieve their objectives.* Motivate others to conduct customer research during the product development process, encouraging a truly customer-centric view within the organization* A strong customer-first mindset and a proven track record of turning user data into actionable insights.* Demonstrable Voice of Customer/CX experience, including prior experience analyzing survey results and creating dashboards, preferably with digital consumer products.* Experience working in a VoC/CX platform such as Qualtrics, Medallia, ForeSee, or similar. Strong preference for Qualtrics experience.* Awareness of website development best practices, and competitive landscape.* Experience working with multiple internal audiences, such as product owners, designers and IT/technical partners.* Comfortable in working with and managing relationships across the enterprise (including negotiation and influencing skills), in a matrix environment.* Knowledge of quantitative and qualitative research methods and how they complement each other.* Strong oral and written communication skills including creating both detailed reports and presentations in Power Point/similar.* Comfortable with analyzing large data sets using a variety of methods (e.g. in Excel, SAS, Tableau, Qualtrics Stats IQ).* Strategic thinker who has a curious mindset and is able to work in a white space environment to improve/transform processes.* Positive attitude, a proactive mindset, and comfortable with both agility and working through ambiguity.* Focused executor who can set and meet realistic deadlines.* Emotionally intelligent and mature approach to working under pressure with tight deadlines.* Comfortable challenging the status quo when required.* Ability to present a compelling narrative (using data) to convince stakeholders and effect change.* Comfortable working across locations and time zones and being managed remotely.* *Desirable: *Experience with Adobe Analytics and Cornerstone & experience as Product Owner and/or working within an Agile framework.**Job** *Marketing***Title:** *Analyst / Senior Analyst, Web Customer Experience (CX) Insights***Location:** *WY-Cheyenne***Requisition ID:** *19012352* Associated topics: business, business advisory, business analysis, business intelligence, business systems analyst, client, consult, consultant, sales, support analyst Associated topics: business, business advisory, business analysis, business intelligence, business systems analyst, client, consult, consultant, sales, support analyst

About American Express Enterprise Cloud Platform (eCP): American Express Enterprise Cloud platform (eCP) provides comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. eCP offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment. eCP enables Application developers to write modern scalable cloud native applications. Drive cloud native application architecture and patterns to enable application migration to cloud platform Partner with cloud platform engineering teams to build services and applications on both private and public cloud platforms Develop cloud migration patterns for a broad range of applications including distributed, database, big data, and COTS applications Partner with Enterprise Architecture and Application teams to develop creative enterprise grade solutions on cloud Help drive the next generation hybrid cloud adoption strategy and execution Contribute to best-in-class developer experience on the cloud platform Job Description: As a Senior Engineer in the American Express Cloud Solutions Engineering team you will: You will play a key role in designing and implementing solutions that enable cloud native application pattern adoption across American Express Technologies. You will partner closely with applications teams across the company to understand business critical, customer facing capabilities and provide first class cloud solutions that solve these challenges in a scalable, reusable manner. Responsibilities: Identifying exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges Performing ongoing refactoring of code, utilizing visualization and other techniques to fast track concepts, and delivering continuous improvement Manage your own time, and work well both independently and as part of a team Work closely with product managers, platform and application engineers to implement versatile solutions to challenging enterprise problems Demonstrate increased self-reliance to achieve team goals Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking Be a productivity multiplier for your team by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. Mentor and guide junior team members to success within the team Qualifications Minimum Qualifications: 5+ years of software development experience in a professional environment such as: Wide breath of engineering experience Proven experience leading teams of engineers Hands-on expertise with application design, software development, and automated testing Experience with distributed (multi-tiered) systems, algorithms, and relational databases Bachelor's Degree in computer science, computer science engineering, or related experience required; advanced degree preferred You have an understanding of Kubernetes, Container Orchestrations, Docker, and Cloud Native applications Experience in using public cloud platform services, like AWS, Azure, GCP You love hands on coding and have experience in any two programming languages - Java, Javascript, Python, Go, .Net (C#) Must have experience in cloud native application patterns and tools, micro services architectures, application migrations to any cloud platform Excellent understanding of Infrastructure, Virtualization, Containers, Network, Storage, Monitoring tools, Logging analytic tools (Splunk, etc.) Experience with Application Performance Management tools (Splunk, App Dynamics, New Relic, DynaTrace, etc.) Real passion for and Excellent understanding of Continuous Integration and Continuous Delivery (CICD) tools and processes (Example: Jenkins, Ansible, etc.) Deep understanding of Agile principles and processesSalary Range: NAMinimum Qualification5 - 7 years Associated topics: cultivate, garden, lawn, manage, management, manufacture, plant management, production management, prune, ship

Don't Just Build Tech. Change Tech , Innovation is at the heart of everything we do. Every day, our technologists enable our customers around the globe to achieve their goals. They design and deliver American Express infrastructure and applications across all markets and business units. To meet these demands, we're looking for problem solvers who can drive results through precise analysis and programming methodologies, individuals with a strong intellectual curiosity and a passion for innovation, and team players who can convert their ideas into execution. Technology opportunities are available in Phoenix, AZ, Ft. Lauderdale, FL, and New York, NY. Join the team and make an impact right away : ? Write code with one or more programming languages (e.g., Java, JavaScript, .NET, Python) ? Function as a core member of an agile team working on API specs, conducting code reviews and testing in ongoing sprints, or doing proof of concepts/automation tools ? Design and develop new customer-facing applications on multiple channels like native iOS, Android, web, social integration and Java services/APIs, ? Design and implement web-enabled systems for data collection We have the know-how, technology and global reach to make nearly any idea a reality. All that's missing is you! Do you meet the below requirements? ? Passion for coding ? Ability to identify opportunities to adopt innovative technologies ? Hunger to learn new technologies and translate them into working software ? Ability to effectively communicate with internal and external business partners ? Creative and digital mind-set Educational Requirements * Must earn Bachelor's or Master's degree in Computer Science, Computer Engineering, or other technical discipline by June 2020 About Us Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. Learn more about our Technology group at American Express by visiting . Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th. / / Employment eligibility to work with American Express in the U.S. is required as the company as the company will not pursue visa sponsorship for these positions. / / American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law. **Job** *Technology* **Title:** *Campus - 2020 Technology Software Engineer Full Time* **Location:** *WY-Cheyenne* **Requisition ID:** *19013265* Associated topics: c#, java, matlab, perl, php, programming, sde, sdet, software engineer, sw

*UX Writer (Full-Time)* * * American Express is on a mission to create new ways to connect with Card Members that are meaningful and relevant. The Enterprise Digital Member Experiences team, as part of the global enterprise Consumer organization, enables innovation, accelerates agility, and empowers Card Members through its digital products and experiences. Our UX writers work closely with designers, researchers, and product owners to create the voice of American Express across digital properties, including web, mobile, and partner-led channels. *This role primarily focuses on writing content for the main servicing journeys within americanexpress.com*, bringing American Express' world-renowned customer service to life through straightforward, customer-friendly messages. This is an exciting opportunity for someone who can combine business needs with customer needs to drive the digital experience forward. *What You Would Be Doing* Transforming ideas, business opportunities, research, and creative vision into compelling, clear, concise content for core digital journeys for our Card Members * Creating content that adheres to brand strategy, brand guidelines, and tone * Reviewing marketing content to ensure it adheres to UX writing best practices * Collaborating and communicating ideas with the spirit of camraderie * Presenting work to collaborators and stakeholders with the ability to defend your decisions persuasively * Using feedback and testing takeaways to iterate effectively * Partnering with legal and compliance to meet regulatory needs *Who You Are* * UX writer with 2 years of experience * More of a strategic thinker, less of a blank-filler * Polished presenter, clearly articulating how your copy addresses objectives and solves problems * Champion for collaboration, early and often * Advocate for the user * Someone who can pivot quickly and work on a wide range of projects simultaneously * Someone who exudes positivity, requires minimal supervision, and has a strong work ethic * Ambassador for UX writing, playing a key role in helping this growing team reach its potential **Job** *Technology* **Title:** *Senior UX Writer - Enterprise Digital Membership Experience* **Location:** *IL-Springfield* **Other Locations:** *US-New York-New York* **Requisition ID:** *19012913* Associated topics: gui, interactive producer, interface, ui, ui ux designer, user experience, user interface, ux, ux ui designer, wireframing

Why American Express? Theres a difference between having a job and making a difference. American Express has been making a difference in peoples lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. Weve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when theyre ready to take on a new career path, were right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express.Dont make a difference without it.Dont live life without it. Our collaborative teams not only understand how technology works, but how that technology intersects with the people who count on it every single day. Today, creative ideas, insight and new perspectives are how we create a more powerful, personal and fulfilling experience for all our customers, worldwide. Are you interested in a career creating breakthrough software and making an impact on an audience of millions? American Express has embarked on an exciting modernization journey that is inspired by an energetic new team of high achievers. This team dynamic is nimble, creative, multi-functional and collective and with the power to shape our technology and product roadmap. In this role, you will contribute to the delivery of the next generation, High Availability Authorization and Settlement Platforms for the most important American Express Merchant Initiative. There are hundreds of opportunities to make your mark on technology and life at American Express. Here are some examples of what youll be doing: Contribute as a core member of a high-impact team that takes ownership and drives design, development, and implementation of cutting-edge software applications that empower our customers. Write code and unit tests, working on API specs, automation, and testing Identify exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges Perform ongoing refactoring of code, utilizing visualization and other techniques to fast-track concepts, and deliver continuous improvement Design and develop rest-based endpoints and consumption of the restful APIs You will be developing deep understanding of tie-ins with other systems and platforms Bachelor's Degree that you recently received in Computer Science, Computer Engineering, or equivalent work experience, start your career here. Genuine passion for working in a fast-paced Agile SaFe environment. Experience/exposure with Build tools (Maven, Gradle). Experience with container-based development (Docker, vagrant, puppet). Familiarity with Reactive frameworks RXJava, spring reactor, vert.x to achieve better fault isolation and scalability. An affinity to communicate with openness and transparency and a passion to learn new technologies and optimize them to their potential. At the core of Software Engineering: ** Every member of our team will be able to demonstrate the following technical, functional, leadership and business strengths you'll need, including: Microservices knowledge Agile Practices Porting/Software Configuration Programming Languages and Frameworks Business Analysis Analytical Thinking Business Product KnowledgeEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. Job Technology Title: Software Engineer - Network Modernization Location: California-Palo Alto Other Locations: US-California-Palo Alto Requisition ID: 19005035 Associated topics: .net, application, c++, developer, java, perl, programming, python, software developer, software development engineer Associated topics: .net, application, c++, developer, java, perl, programming, python, software developer, software development engineer

*UX Writer (Full-Time)* * * American Express is on a mission to create new ways to connect with Card Members that are meaningful and relevant. The Enterprise Digital Member Experiences team, as part of the global enterprise Consumer organization, enables innovation, accelerates agility, and empowers Card Members through its digital products and experiences. Our UX writers work closely with designers, researchers, and product owners to create the voice of American Express across digital properties, including web, mobile, and partner-led channels. *This role primarily focuses on writing content for the main servicing journeys within americanexpress.com*, bringing American Express' world-renowned customer service to life through straightforward, customer-friendly messages. This is an exciting opportunity for someone who can combine business needs with customer needs to drive the digital experience forward. *What You Would Be Doing* Transforming ideas, business opportunities, research, and creative vision into compelling, clear, concise content for core digital journeys for our Card Members * Creating content that adheres to brand strategy, brand guidelines, and tone * Reviewing marketing content to ensure it adheres to UX writing best practices * Collaborating and communicating ideas with the spirit of camraderie * Presenting work to collaborators and stakeholders with the ability to defend your decisions persuasively * Using feedback and testing takeaways to iterate effectively * Partnering with legal and compliance to meet regulatory needs *Who You Are* * UX writer with 2 years of experience * More of a strategic thinker, less of a blank-filler * Polished presenter, clearly articulating how your copy addresses objectives and solves problems * Champion for collaboration, early and often * Advocate for the user * Someone who can pivot quickly and work on a wide range of projects simultaneously * Someone who exudes positivity, requires minimal supervision, and has a strong work ethic * Ambassador for UX writing, playing a key role in helping this growing team reach its potential **Job** *Technology* **Title:** *Senior UX Writer - Enterprise Digital Membership Experience* **Location:** *WA-Olympia* **Other Locations:** *US-New York-New York* **Requisition ID:** *19012913* Associated topics: gui, interface, ui, ui designer, ui ux designer, user experience, user interface, ux designer, ux ui designer, wireframing

*UX Writer (Full-Time)* * * American Express is on a mission to create new ways to connect with Card Members that are meaningful and relevant. The Enterprise Digital Member Experiences team, as part of the global enterprise Consumer organization, enables innovation, accelerates agility, and empowers Card Members through its digital products and experiences. Our UX writers work closely with designers, researchers, and product owners to create the voice of American Express across digital properties, including web, mobile, and partner-led channels. *This role primarily focuses on writing content for the main servicing journeys within americanexpress.com*, bringing American Express' world-renowned customer service to life through straightforward, customer-friendly messages. This is an exciting opportunity for someone who can combine business needs with customer needs to drive the digital experience forward. *What You Would Be Doing* Transforming ideas, business opportunities, research, and creative vision into compelling, clear, concise content for core digital journeys for our Card Members * Creating content that adheres to brand strategy, brand guidelines, and tone * Reviewing marketing content to ensure it adheres to UX writing best practices * Collaborating and communicating ideas with the spirit of camraderie * Presenting work to collaborators and stakeholders with the ability to defend your decisions persuasively * Using feedback and testing takeaways to iterate effectively * Partnering with legal and compliance to meet regulatory needs *Who You Are* * UX writer with 2 years of experience * More of a strategic thinker, less of a blank-filler * Polished presenter, clearly articulating how your copy addresses objectives and solves problems * Champion for collaboration, early and often * Advocate for the user * Someone who can pivot quickly and work on a wide range of projects simultaneously * Someone who exudes positivity, requires minimal supervision, and has a strong work ethic * Ambassador for UX writing, playing a key role in helping this growing team reach its potential **Job** *Technology* **Title:** *Senior UX Writer - Enterprise Digital Membership Experience* **Location:** *TN-Nashville* **Other Locations:** *US-New York-New York* **Requisition ID:** *19012913* Associated topics: gui, interactive producer, ui designer, ui ux designer, user experience, user interface, ux, ux designer, ux ui designer, wireframing

Create a better experience for you and our users. Our UX designers know its not enough to help people get things done, you need to help them get it done in the best way possible. If youre in to designing a better journey for every user from beginning to end, start here. After all, were the company that built our entire business on delivering the highest possible levels of customer satisfaction. Take a hands-on approach to interface design and your career path. As a part of our fast-moving, agile team, youll be responsible for the user experience, including: Transforming ideas, business opportunities, research and creative vision into desirable outcomes for our users. Creating detailed wireframes, information architecture diagrams, mental models, personaes, usability testing stimulus, and site maps. Working closely with colleagues to brainstorm and create concepts for mobile, tablet and desktop environments. Passionately advocating for the user and incorporate customer insights and principles throughout the creative process. Please note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines. 5 years of UX / Interaction experience designing consumer facing applications, websites and mobile experiences highly preferred Fluency with design tools, most notably OmniGraffle, Illustrator, Photoshop, InDesign, Invision and/or other UX & prototyping software Ability to simplify and turn complex interactions into intuitive user experiences Ability to synthesize and focus ideas, business opportunities, research, and creative vision into tangible assets for users Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: Agile Practices Iterative Product Design Planning and Development Self-Driven Design Thinking Information Architecture Interaction Design Design Industry Trends Industry and Company Knowledge Problem Solving Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. Job Technology Title: Principal UX Designer Location: WA-Olympia Requisition ID: 19013048 Associated topics: gui, interactive producer, interface, ui, ui designer, ui ux designer, user interface, ux, ux designer, wireframing

American Express is building a new team that will extend our long tradition of customer service to the community of enterprise developers working diligently to integrate their company's systems with our new Open Banking APIs. Around the world, regional markets are creating legislation to drive the easy integration of account data to 3rd party providers such as Mint and Quicken in order to provide high quality digital account management solutions. This team will work across the American Express product teams that are enabling these capabilities to: * Build enterprise solutions that integrate American Express with regulatory authorities around the world * Contribute to inner source solutions toward automating on boarding and integration activities * Build self servicing infrastructures such as enhanced documentation, sample applications, and code samples * Work directly with the partners of American Express as they integrate with American Express * Managing the on boarding processes and activities The understanding of modern integration technologies such as Rest APIs, GraphQL, and gRPC is a must. Most development work will be on back-end systems using Java and Node.js with redis and various noSQL data stores. Code contributions to a wide range of tech stacks is very likely. This will be a dynamic team meeting ever changing requirements as the Open Banking requirements roll in from markets around the world. Your agility, engagement, and creative solutioning will determine our success. Why American Express? Theres a difference between having a job and making a difference. American Express has been making a difference in peoples lives for over 160 years,backing them in moments big and small, granting access, tools, and resources to takeon their biggest challenges and reap the greatest rewards. Weve also made a difference in the lives of our people, providing a culture of learningand collaboration, and helping them with what they need to succeed and thrive. Wehave their backs as they grow their skills, conquer new challenges, or even take time tospend with their family or community. And when theyre ready to take on a new careerpath, were right there with them, giving them the guidance and momentum into thebest future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express.Dont make a difference without it.Dont live life without it. Software Development Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation) Lead code reviews and automated testing Debug software components and identify code defects for remediation Leads the deployment, support, and monitoring of software across test, integration, and production environments. Automate deployments in test or production environments Automatically scale applications based on demand projections Leadership Demonstrate increased self-reliance to achieve team goals Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking Be a productivity multiplier for your team by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. Mentor and guide junior team members to success within the team Ensures Engineers enforce team standards Ensures Engineering team delivers a quality product that meets the customers needsEducation and Experience 5 years of software development experience in a professional environment Wide breath of engineering experience Proven experience leading teams of engineers Hands-on expertise with application design, software development, and automated testing Experience with distributed (multi-tiered) systems, algorithms, and databases Bachelors Degree in computer science, computer science engineering, or related experience preferred. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. Job Technology Title: Senior Engineer - Java Location: WI-Madison Other Locations: US-New York-Cortland Manor, US-New York-New York Requisition ID: 19007182 Associated topics: .net, application architect, architect, c#, design, java, matlab, maven, programming, senior software developer Associated topics: .net, application architect, architect, c#, design, java, matlab, maven, programming, senior software developer

Dont Just Build Tech. Change Tech , Innovation is at the heart of everything we do. Every day, our technologists enable our customers around the globe to achieve their goals. They design and deliver American Express infrastructure and applications across all markets and business units. To meet these demands, were looking for problem solvers who can drive results through precise analysis and programming methodologies, individuals with a strong intellectual curiosity and a passion for innovation, and team players who can convert their ideas into execution. Technology opportunities are available in Phoenix, AZ, Ft. Lauderdale, FL, and New York, NY. Join the team and make an impact right away : Write code with one or more programming languages (e.g., Java, JavaScript, .NET, Python) Function as a core member of an agile team working on API specs, conducting code reviews and testing in ongoing sprints, or doing proof of concepts/automation tools Design and develop new customer-facing applications on multiple channels like native iOS, Android, web, social integration and Java services/APIs, Design and implement web-enabled systems for data collection We have the know-how, technology and global reach to make nearly any idea a reality. All that's missing is you! Do you meet the below requirements? Passion for coding Ability to identify opportunities to adopt innovative technologies Hunger to learn new technologies and translate them into working software Ability to effectively communicate with internal and external business partners Creative and digital mind-set Educational Requirements * Must earn Bachelor's or Master's degree in Computer Science, Computer Engineering, or other technical discipline by June 2020 About Us Why American Express? Theres a difference between having a job and making a difference. American Express has been making a difference in peoples lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. Weve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when theyre ready to take on a new career path, were right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Dont make a difference without it. Dont live life without it. Learn more about our Technology group at American Express by visiting . Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th. // Employment eligibility to work with American Express in the U.S. is required as the company as the company will not pursue visa sponsorship for these positions. / / American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law. Job Technology Title: Campus 2020 Technology Software Engineer Full Time Location: IN-Indianapolis Requisition ID: 19013265 Associated topics: application, back end, c++, developer, devops, java, matlab, programming, sdet, software programmer Associated topics: application, back end, c++, developer, devops, java, matlab, programming, sdet, software programmer

Don't Just Build Tech. Change Tech , Innovation is at the heart of everything we do. Every day, our technologists enable our customers around the globe to achieve their goals. They design and deliver American Express infrastructure and applications across all markets and business units. To meet these demands, we're looking for problem solvers who can drive results through precise analysis and programming methodologies, individuals with a strong intellectual curiosity and a passion for innovation, and team players who can convert their ideas into execution. Technology opportunities are available in Phoenix, AZ, Ft. Lauderdale, FL, and New York, NY. Join the team and make an impact right away : ? Write code with one or more programming languages (e.g., Java, JavaScript, .NET, Python) ? Function as a core member of an agile team working on API specs, conducting code reviews and testing in ongoing sprints, or doing proof of concepts/automation tools ? Design and develop new customer-facing applications on multiple channels like native iOS, Android, web, social integration and Java services/APIs, ? Design and implement web-enabled systems for data collection We have the know-how, technology and global reach to make nearly any idea a reality. All that's missing is you! Do you meet the below requirements? ? Passion for coding ? Ability to identify opportunities to adopt innovative technologies ? Hunger to learn new technologies and translate them into working software ? Ability to effectively communicate with internal and external business partners ? Creative and digital mind-set Educational Requirements * Must earn Bachelor's or Master's degree in Computer Science, Computer Engineering, or other technical discipline by June 2020 About Us Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. Learn more about our Technology group at American Express by visiting . Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th. / / Employment eligibility to work with American Express in the U.S. is required as the company as the company will not pursue visa sponsorship for these positions. / / American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law. **Job** *Technology* **Title:** *Campus - 2020 Technology Software Engineer Full Time* **Location:** *MO-Jefferson City* **Requisition ID:** *19013265* Associated topics: .net, back end, c++, developer, devops, java, perl, sde, software developer, software programmer

Job Description The Global Product Development Team works with internal and external resources to define and deliver exceptional support of our agent desktop product for the US TLS User population. This includes analyzing issues, working with internal and external resources to resolve any defects or gaps in development reported by users. The Support Analyst is responsible for providing TLS Users with expert advice, solving complex problems, troubleshooting & documenting product issues & solutions, and escalating & managing open issues. This role is instrumental in representing the voice of the TLS User, and works closely with Operations, 3rdParty Vendors, and CTT Teams to resolve any reported issues affecting the users. The Support Analyst serves as a technical/functional specialist and works independently with guidance only in the most complex situations. Responsibilities: Researches and responds to incoming problem reports and requests for product information or advice. Maintains stated case handling protocols (troubleshooting techniques, escalation processes & ongoing follow-up procedures), volume, and SLAs. Independently seeks additional product & industry knowledge. Proactively identifies and owns issues, working with development teams to manage issues to resolution. Flags opportunities to increase service quality or efficiency and represent the voice of the TLS User to other internal teams. Helps establish team SOPs, creates and maintains runbooks and knowledge articles. Additional duties as assigned. Qualifications Bachelor's Degree or equivalent experience. 5 plus years' experience in a technical customer support role; travel or financial industry environment preferred. Travel industry experience required; SABRE GDS expertise preferred. Proficiency with troubleshooting and resolving complex technical issues using case management software for follow-up and customer communications. Self-starter with proven abilities in organizational, conceptual, and logical problem solving. Ability to manage assignments that are of diverse scope and complexity and require significant initiative and judgment. Excellent verbal, written, presentation and interpersonal skills are required. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. ReqID: 19012862 Schedule (Full-Time/Part-Time): Full-time Date Posted: Jul 15, 2019, 11:33:54 PM Associated topics: assistant, client support, desk, edi, excel, information technology help desk, msword, support, system support, troubleshoot

Why American Express? There's a difference between having a job and making a difference.American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express.Don't make a difference without it.Don't live life without it.***You won't just shape the world of software.**You'll shape the world of life, work and play.* Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you're interested in a career creating breakthrough software and making an impact on an audience of millions, look no further. *You won't just keep up, you'll break new ground. ** *There are hundreds of opportunities to make your mark on technology and life at American Express. Here's just some of what you'll be doing: * Taking your place as a core member of an agile team driving the latest development practices * Writing code and unit tests, working with API specs and automation * Identifying opportunities for adopting new technologies * Leading a team of engineers that delivers knowledge management solutions to businesses worldwide *Are you up for the challenge?** * * Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline * 3 years of software development experience * Ability to effectively interpret technical and business objectives and challenges and articulate solutions * Willingness to learn new technologies and exploit them to their optimal potential*At the core of Software Engineering* Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: * Agile Practices * Porting/Software Configuration * Programming Languages and Frameworks * Business Analysis * Analytical Thinking * Business Product KnowledgeEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job** *Technology* **Title:** *Senior Engineer - Java* **Location:** *CA-Sacramento* **Requisition ID:** *19010393* Associated topics: .net, algorithm, backend, back end, c++, devops, matlab, software development engineer, software engineer, software programmer Associated topics: .net, algorithm, backend, back end, c++, devops, matlab, software development engineer, software engineer, software programmer

As a Data Analyst - Lead, you will be part of a team responsible for development and execution of world class forecasting and planning models. These techniques will be accomplished with regular utilization of decision science, as well as analyzing and communicating various demand components while partnering to identify optimization opportunities. Primary business functions supported are: Global New Accounts, Global Credit and Fraud Network. Additional support may be required for other Global Services Group functions. The Data Analyst - Lead must demonstrate outstanding though leadership, collaboration and partnership with multiple functional teams including; Risk Management, Finance, Operations, MIS, Contact & Capacity Management and Technology partners while effectively supporting long and short term forecasting accuracy, and day to day oversight of the global demand environment. _*Responsibilities include:*_ * Development and maintenance of forecasting models for Global New Accounts, Global Credit and Fraud Network * Leverage existing and identify new data sources to perform complex modeling and decomposition strategies to generate insights and influence stakeholders * Develop, interrogate, question and validate data modeling inputs and outputs * Manage in a Global 24x7 environment with the potential for planning and executing in crisis/contingency plan situations * Establish and maintain strong relationships with Business partners, ensuring regular communication and insights on Plan execution * Manage relationships with a diverse, cross-functional and remotely located teams to successfully achieve goals * Bachelor's degree or equivalent in Computer Science, Engineering, Mathematics, Statistics, Operations Research, or a related field * Strong working knowledge of forecasting and planning models/methodologies * Demonstrated applied experience with R, Python, SQL or SAS programming is required * Machine Learning experience a plus * Statistical modeling and forecasting, and application of quantitative and research methods are required * Demonstrated ability to synthesize large data sets into actionable insights * Demonstrated experience driving results in matrixed and global organization * Demonstrated thought leadership along with strong analytical and problem solving skills with high degree of finance acumen and/or mathematical aptitude * At least 2 years experience supporting reporting and analytics * Strong understanding of contact center management a plus Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job** *Technologies* **Title:** *Data Analyst-Lead* **Location:** *Arizona-Phoenix* **Other Locations:** *US-Arizona-Phoenix* **Requisition ID:** *19011005*

American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team! You will be part of a fast-paced, entrepreneurial team responsible for deliv

Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express.Don't make a difference without it.Don't live life without it.** *You won't just shape the world of software.**You'll shape the world of life, work and play.* Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So, if you're interested in a career creating breakthrough software and making an impact on an audience of millions, look no further. *You won't just keep up, you'll break new ground. ** *There are hundreds of opportunities to make your mark on technology and life at American Express. Here's just some of what you'll be doing: * Taking your place as a core member of an agile team driving the latest development practices * Writing code and unit tests, working with API specs and automation * Identifying opportunities for adopting new technologies * Delivering features, services, components for travel ecosystem that touches millions of customers across the globe. *This high energized Software Engineer must have:* * BS or MS degree in computer science, computer engineering, or other technical * 8 years software development experience in a professional environment * Understanding of Agile or other rapid application development methods * General knowledge of distributed (multi-tiered) systems, algorithms, and relational databases * Understanding of object-oriented design and coding with variety of languages * Exposure to design and coding across one or more platforms and languages as appropriate * Exposure to methods relating to application design, software development, and automated testing * General knowledge of distributed (multi-tiered) systems, algorithms, data structures and relational databases * Understanding of object-oriented design and coding with variety of languages * Experience in creating and implementing and integrating with SOAP and REST based Web Services. * Experience with HTML/XHTML, CSS, JavaScript (React & Node), AJAX, DOM, and version control systems (such as svn, git) * Experience with continuous integration and various testing frameworks (JUnit, TestNG, Selenium, SOAP UI, Postman), Jenkins * Exposure to Java, JEE, Spring. * Learns and applies new technologies and techniques * Recognizes the importance of collaboration to achieve objectives * Clearly communicates ideas and concepts to others * Manages assigned tasks effectively; acts on own initiative without being prompted * Designs, codes, tests, maintains, and documents application components * Takes part in reviews of own work and reviews of colleagues' work * Defines test conditions based on the requirements and specifications provided * Understands the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s) * Familiar with infrastructure technologies and components in distributed and cloud environments * A proven hunger to learn new technologies and translate them into working software * Ability to effectively communicate to internal and external business partners on solution design * Experience with continuous integration and testing frameworks such as selenium*Having below skills/knowledge is a plus:* * Experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing * Experience with Agile, Agile at scale (SAFE), other rapid application development methods, and Waterfall SDLC * Exposure to Web Services Security, Batch oriented frameworks, Vertx, Reactive Programming * Exposure to working with RDBMS (Oracle, Postgres, MySQL etc..) and NoSQL (Mongo, Couchbase, Cassandra) databases * Exposure to working with message driven systems (OpenMQ, RabbitMQ, Kafka) * Exposure with internationalization and localization * Exposure with a broad range of software languages*At the core of Software Engineering** *Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: * Agile Practices * Porting/Software Configuration * Programming Languages and Frameworks * Business Analysis * Analytical Thinking * Business Product KnowledgeEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job** *Technology* **Title:** *Senior Full Stack Software Engineer* **Location:** *New York-New York* **Requisition ID:** *19008975* Associated topics: .net, algorithm, backend, develop, developer, programming, sde, software developer, software programmer, sw Associated topics: .net, algorithm, backend, develop, developer, programming, sde, software developer, software programmer, sw

Don't Just Build Tech. Change Tech , Innovation is at the heart of everything we do. Every day, our technologists enable our customers around the globe to achieve their goals. They design and deliver American Express infrastructure and applications across all markets and business units. To meet these demands, we're looking for problem solvers who can drive results through precise analysis and programming methodologies, individuals with a strong intellectual curiosity and a passion for innovation, and team players who can convert their ideas into execution. Technology opportunities are available in Phoenix, AZ, Ft. Lauderdale, FL, and New York, NY. Join the team and make an impact right away : ? Write code with one or more programming languages (e.g., Java, JavaScript, .NET, Python) ? Function as a core member of an agile team working on API specs, conducting code reviews and testing in ongoing sprints, or doing proof of concepts/automation tools ? Design and develop new customer-facing applications on multiple channels like native iOS, Android, web, social integration and Java services/APIs, ? Design and implement web-enabled systems for data collection We have the know-how, technology and global reach to make nearly any idea a reality. All that's missing is you! Do you meet the below requirements? ? Passion for coding ? Ability to identify opportunities to adopt innovative technologies ? Hunger to learn new technologies and translate them into working software ? Ability to effectively communicate with internal and external business partners ? Creative and digital mind-set Educational Requirements * Must earn Bachelor's or Master's degree in Computer Science, Computer Engineering, or other technical discipline by June 2020 About Us Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. Learn more about our Technology group at American Express by visiting . Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th. / / Employment eligibility to work with American Express in the U.S. is required as the company as the company will not pursue visa sponsorship for these positions. / / American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law. **Job** *Technology* **Title:** *Campus - 2020 Technology Software Engineer Full Time* **Location:** *AR-Little Rock* **Requisition ID:** *19013265* Associated topics: .net, c c++, c++, develop, java, matlab, perl, python, software development engineer, sw Associated topics: .net, c c++, c++, develop, java, matlab, perl, python, software development engineer, sw

Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. As a Technical Project Manager for the Enterprise Marketing Eligibility team, you will join a Technology team which creates next-generation capabilities for marketers, product teams, and senior leaders. This group is nimble and creative, with an entrepreneurial mission to stretch the art of the possible. This team develops Big Data real-time and batch cardmember marketing eligibility solutions to support the full spectrum of traditional channels, including direct mail, mobile, email, telemarketing, and web. Responsibilities include: * Understand legacy systems and partner with Business owners and Technology leaders to migrate these systems to cutting edge technology. * Influence without authority through effective change and leadership management. * Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team. * Engage with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions * Steer and deliver project communications at all levels within technology and business to ensure transparency of development process and delivery performance, to coordinate escalation and issue resolution, to facilitate decision making, and to build trust. * Minimum B.S. in a relevant discipline is required * Strong knowledge of American Express Marketing systems and data is required, specifically the DRONE or COMET systems * Business Analyst experience is a strong plus * Agile, SAFe, or related certification or experience is a strong plus Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job** *Technology* **Title:** *Technical Project Manager* **Location:** *MT-Helena* **Other Locations:** *US-Arizona-Phoenix, US-New York-New York* **Requisition ID:** *19012401* Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

*UX Writer (Full-Time)* * * American Express is on a mission to create new ways to connect with Card Members that are meaningful and relevant. The Enterprise Digital Member Experiences team, as part of the global enterprise Consumer organization, enables innovation, accelerates agility, and empowers Card Members through its digital products and experiences. Our UX writers work closely with designers, researchers, and product owners to create the voice of American Express across digital properties, including web, mobile, and partner-led channels. *This role primarily focuses on writing content for the main servicing journeys within americanexpress.com*, bringing American Express' world-renowned customer service to life through straightforward, customer-friendly messages. This is an exciting opportunity for someone who can combine business needs with customer needs to drive the digital experience forward. *What You Would Be Doing* Transforming ideas, business opportunities, research, and creative vision into compelling, clear, concise content for core digital journeys for our Card Members * Creating content that adheres to brand strategy, brand guidelines, and tone * Reviewing marketing content to ensure it adheres to UX writing best practices * Collaborating and communicating ideas with the spirit of camraderie * Presenting work to collaborators and stakeholders with the ability to defend your decisions persuasively * Using feedback and testing takeaways to iterate effectively * Partnering with legal and compliance to meet regulatory needs *Who You Are* * UX writer with 2 years of experience * More of a strategic thinker, less of a blank-filler * Polished presenter, clearly articulating how your copy addresses objectives and solves problems * Champion for collaboration, early and often * Advocate for the user * Someone who can pivot quickly and work on a wide range of projects simultaneously * Someone who exudes positivity, requires minimal supervision, and has a strong work ethic * Ambassador for UX writing, playing a key role in helping this growing team reach its potential **Job** *Technology* **Title:** *Senior UX Writer - Enterprise Digital Membership Experience* **Location:** *AR-Little Rock* **Other Locations:** *US-New York-New York* **Requisition ID:** *19012913* Associated topics: interactive producer, interface, ui, ui designer, ui ux designer, user experience, user interface, ux, ux ui designer, wireframing