Partners HealthCare System
Boston, MA, USA
GENERAL SUMMARY/ OVERVIEW STATEMENT With direction from the Department of Psychiatry's Quality Chair (MD) and under the supervision of the Department of Psychiatry's Administrative Director for Clinical Operations, the Project Manager provides analytic and project management support for departmental initiatives and programs that involve professional performance evaluations, outcome measurements, regulatory requirements as well as quality improvement. PRINCIPAL DUTIES AND RESPONSIBILITIES Programs/Project Responsibilities: * Provides overall project management support including initial organization with input from those directly impacted, developing work plans, organizing teams, and sharing outcomes via public speaking and writing. Assists with collection, analysis, synthesis, and dissemination of data to enhance quality and safety for patients, families and staff. * Coordinates professional performance evaluation (PPE) for clinical staff appointments across a suite of measures. Duties include: supporting administration of PPE measures, maintaining PPE database, auditing electronic medical record chart to verify PPE results for Quality Chair, and coordinating meetings between clinicians, supervisors, and Quality Chair for Focused Reviews for subthreshold PPE. * Serves as the department's primary contact for data driven quality improvement projects and requests and maintaining the Quality & Safety pages within the Department's Microsoft SharePoint website. * Coordinates the Mass General Physician Organization (MGPO) incentive program for the department. Duties include: serving as a liaison with the MGPO Quality Improvement Incentive Program, providing data for baseline, monitoring and final results, and maintaining the eligibility list for the Incentive Program. * Collaborates with other staff in the Department of Psychiatry in guiding the department toward excellence everyday/constant readiness for inquiries/visits from accrediting or regulatory agencies. Duties include: performing quality audits to ensure appropriate documentation and billing compliance and assisting the Quality Chair in the preparation of biannual reports for Board of Registration in Medicine on departmental quality improvement activities. * Responsible for activities related to the patient-reported outcomes measurement (PROMS) program. Duties include: supporting data collection activities, running data queries, providing descriptive statistical summaries of program performance, and troubleshooting study equipment. Collaborates on program implementation and management across clinical sites, and training staff in data collection protocol. * Provides Department leadership with updates about professional performance evaluation, serious reportable events, and overall public reporting requirements * Under the direction of the Quality Chair, works to create a culture of safety for staff and patients. Duties include: data tracking and providing assessment of trends, planning agendas for the departments Quality Improvement and Quality Assurance Clinical Councils. Professional Development: * Assumes responsibility for own professional development * Identifies learning needs and goals and designs a plan to meet them * Supports and participates in related professional development programs * Enhances own professional development and contributes to overall improvement in healthcare through committee membership, membership in professional organizations, conducting research, innovation, public speaking and publishing * Completes annual retraining requirements SKILLS/ABILITIES/COMPETENCIES REQUIRED Superior organizational and interpersonal skills with the ability to work effectively with individuals across all role groups, disciplines and departments. Excellent attention to detail with strong time management skills a must. * Demonstrate first-rate computer skills with specific proficiency in data management programs and basic statistical procedures (e.g., SPSS, Excel) * Knowledge of SPSS syntax and SQL as needed. * Basic understanding of data movement and structure across back ends of clinical systems as applicable to QI/QA projects. * Ability to query into clinical and operational data warehouses using internal hospital analytics tools. * Competency in SharePoint website development. EDUCATION: Bachelor's degree required. MPH, MHA, or MBA preferred. EXPERIENCE Minimum of 3 years' experience in project or data management/analysis or other similar related experience preferred WORKING CONDITIONS General office conditions- shared space. SDL2017 Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
Partners HealthCare System
Somerville, MA, USA
As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.OverviewThe Healthcare Data Analyst II will join the Clinical Analytics team which is part of the Partners Data and Analytics Organization (DAO). In this role, the Data Analyst must develop an in depth understanding of our data and data structures as well as the ability to translate specifications into SAS programming logic. Under general direction, the analyst will generate routine monthly reports and provide ad hoc analyses related to business and clinical initiatives and produce decision-support information.Areas of focus will include ambulatory quality measurement, quality improvement projects, analytics to support the Partners Clinical Collaboration Committees and specialty practice variation. This role requires working with multiple sources of healthcare data (ex: claims, financial, and clinical data) to meet both internal and external reporting requirements and support new initiatives. Projects range from simple programming and basic data manipulation/analysis to more advanced techniques. The Healthcare Data Analyst II will work closely with his/her team, Medical Directors, and program directors to execute analytic plans and ensure accurate, valid, reliable, and timely results. The Healthcare Data Analyst II must have a strong attention to detail and knowledge of data structure and programming. Effectively communicating issues and results is critical to being successful in this position. The Healthcare Data Analyst II will report to the Manager of Clinical Initiatives within the Clinical Analytics team.Principal Duties and Responsibilities Work with a variety of tools (ex: SAS, SQL, Excel, Qlik, etc) to access data, write queries, develop programming logic, run reports, manipulate, and analyze large datasets to meet the needs of Partners DAO Retrieving, organizing, and manipulating data from the Enterprise Data Warehouse and other databases. This will require basic programming to prepare data for reporting and analysis. Presenting analytical findings in a variety of formats (reports, PowerPoint, graphs, figures, and tables), formulating recommendations, and effectively presenting results to non-analytic audiences. Responsible for completing thorough quality assurance procedures ensuring accuracy, reliability, and validity of work Support the development, modification, and validation of new and existing quality measures as needed BS/BA or equivalent required and advanced education/training in computer science, data programming and/or statistics 1-2 years of experience in detailed analytics and reporting, preferably in healthcare.Skills Required Experience with healthcare claims data and payment policies strongly preferred Experience with clinical data (e.g., Epic) strongly preferred Minimum of 1 year of programming languages and statistical software (SQL and SAS) is required Proficient user of Microsoft Excel, Access, Word, and PowerPoint is required Experience with data analysis and reporting, and working knowledge of data visualization software is preferred Basic understanding of data structure/integration and relational database design Ability to manage multiple projects simultaneously, set priorities, and collaborate with team members and others throughout the organization. Ability to work with multiple stakeholders with competing priorities. Self-motivated, resourceful, and able to take initiative. Confident working independently. Able to quickly adapt and learn in an ever-changing technical, contractual, and regulatory environment.