We're seeking a Full Stack Senior Software Engineer to join our Cox Automotive Digital Retailing team in Atlanta, GA. The Digital Retailing team builds the automotive digital retailing solution - enabling consumers to start their purchase online making it possible for dealers to sell more cars, faster. It's a solution that spans all of our consumer facing platforms: Autotrader, KBB and Dealer.com websites. This is an exciting time for us as we develop the leading solution for the industry. The Full Stack Senior Software Engineer should be a full stack JavaScript engineer who is deeply technical and works very well in an agile, dynamic, team-oriented environment. This individual must be eager and capable of learning new skills and technology, and be motivated to work in a fast-paced atmosphere where wearing multiple hats is encouraged. You'll be a member of a scrum team consisting of test and software engineers and product owner who are intensely collaborating in meaningful way. Technology We Use: JavaScript, Node.js, TypeScript, React, Redux, Seneca, HTML, CSS, SASS, AWS, Git, Mongo, Jenkins, Splunk As a Full Stack Senior Software Engineer on the Digital Retailing team you will: * Actively participate in agile team activities such as providing input into story sizing, backlog grooming, and release planning for solutions * Participate in ongoing support, monitoring, and maintenance of deployed products. * Provide mentorship to the team * Actively participate in the engineering community, staying up to date on new web development technologies and best practices and shares insights with others in the organization * Collaborate with colleagues from other disciplines to define technology objectives, assess solution options and devise architectural solutions that both achieve strategic business goals and meet operational requirements. * Take part in reviews of own work and leads reviews of colleagues' work. * Cultivate our culture of sharing ideas, practices and solutions Qualifications:Required Experience: * 3+ years of working experience designing and building web applications * 2+ years with one or more JavaScript SPA frameworks such as React, Angular, or Ember * 2+ years of backend experience using technologies such as Node, Java or C# * Working experience in design, development, and implementation of highly scalable, high-volume software systems and components, client-facing web applications, and major Internet-oriented applications and systems * Working in a continuous integration, testing and delivery SDLC employing automation * Ability to understand and work with product teams to engineer requirements * Experience with REST API * Technical writing including high and low-level diagramming techniques Nice to Have * BS in Computer Science or related degree, or equivalent work experience * Exposure to Agile/SAFE methodologies * Experience with creating applications to run on AWS What We Look For: * Ability to work on multiple projects and be flexible to adapt to changing requirements * Ability to turn high-level requirements into a working system through iterative development * Willingness to embrace and learn new technologies * Great understanding of internet, systems, web technologies, and web service architectures * Full stack JavaScript engineer who thrives in a team environment * High energy, confident, ambitious and self-motivated individual * Must be an effective communicator About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader?, Clutch Technologies, Dealer.com?, Dealertrack?, Kelley Blue Book?, Manheim?, NextGear Capital?, VinSolutions?, vAuto? and Xtime?, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Associated topics: application architect, back end, develop, devops, java, lead, matlab, perl, programming, senior
Feb 22, 2019
We're seeking a Full Stack Senior Software Engineer to join our Cox Automotive Digital Retailing team in Atlanta, GA. The Digital Retailing team builds the automotive digital retailing solution - enabling consumers to start their purchase online making it possible for dealers to sell more cars, faster. It's a solution that spans all of our consumer facing platforms: Autotrader, KBB and Dealer.com websites. This is an exciting time for us as we develop the leading solution for the industry. The Full Stack Senior Software Engineer should be a full stack JavaScript engineer who is deeply technical and works very well in an agile, dynamic, team-oriented environment. This individual must be eager and capable of learning new skills and technology, and be motivated to work in a fast-paced atmosphere where wearing multiple hats is encouraged. You'll be a member of a scrum team consisting of test and software engineers and product owner who are intensely collaborating in meaningful way. Technology We Use: JavaScript, Node.js, TypeScript, React, Redux, Seneca, HTML, CSS, SASS, AWS, Git, Mongo, Jenkins, Splunk As a Full Stack Senior Software Engineer on the Digital Retailing team you will: * Actively participate in agile team activities such as providing input into story sizing, backlog grooming, and release planning for solutions * Participate in ongoing support, monitoring, and maintenance of deployed products. * Provide mentorship to the team * Actively participate in the engineering community, staying up to date on new web development technologies and best practices and shares insights with others in the organization * Collaborate with colleagues from other disciplines to define technology objectives, assess solution options and devise architectural solutions that both achieve strategic business goals and meet operational requirements. * Take part in reviews of own work and leads reviews of colleagues' work. * Cultivate our culture of sharing ideas, practices and solutions Qualifications:Required Experience: * 3+ years of working experience designing and building web applications * 2+ years with one or more JavaScript SPA frameworks such as React, Angular, or Ember * 2+ years of backend experience using technologies such as Node, Java or C# * Working experience in design, development, and implementation of highly scalable, high-volume software systems and components, client-facing web applications, and major Internet-oriented applications and systems * Working in a continuous integration, testing and delivery SDLC employing automation * Ability to understand and work with product teams to engineer requirements * Experience with REST API * Technical writing including high and low-level diagramming techniques Nice to Have * BS in Computer Science or related degree, or equivalent work experience * Exposure to Agile/SAFE methodologies * Experience with creating applications to run on AWS What We Look For: * Ability to work on multiple projects and be flexible to adapt to changing requirements * Ability to turn high-level requirements into a working system through iterative development * Willingness to embrace and learn new technologies * Great understanding of internet, systems, web technologies, and web service architectures * Full stack JavaScript engineer who thrives in a team environment * High energy, confident, ambitious and self-motivated individual * Must be an effective communicator About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader?, Clutch Technologies, Dealer.com?, Dealertrack?, Kelley Blue Book?, Manheim?, NextGear Capital?, VinSolutions?, vAuto? and Xtime?, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Associated topics: application architect, back end, develop, devops, java, lead, matlab, perl, programming, senior
The AVP, OEM & Partner Program Management role reports directly to the VP & GM and will play a key leadership role in the Xtime, Vin Solutions, and Australia P&L. This role will lead and own the entire OEM & Partner book of business for all 3 businesses and for all active OEM & Partner relationships. This person will need to possess strong organizational skils while utilizing their deep relationships and knowledge of the products, services and automotive industry. This candidate will be a proven operations and industry leader who exhibits confident leadership, clear communication, positive results and the ability to influence cross-functional, multi-business unit teams. OEM and Cross functional Responsibility and Accountability: * Own, develop, lead, and define the relationships with Client Partners for all OEM programs and OEM Sales Leaders within the Retail Solution Group assigned to Xtime, Vin Solutions, and International. * Owns P & L responsibility for OEM & Partner programs, as well as the P & L for Xtime Australia. * Owns and provides input across all business groups as the single point of contact for all 3 businesses * Expand existing and create new relationships and business awareness across the departments and matrixed partners to align and coordinate cross-functional teams on delivery of goals and client expectations. * Own and lead teams across the organization especially within product, marketing, sales operations, sales, and customer operations to ensure business readiness, planning and alignment on all major initiatives as well as day-to-day programs and projects. * Responsible for OEM client and Partner satisfaction and performance of each programs. * Own program adoption, primary site adoption and partner with Performance Management and Sales to manage overall churn and churn within products. * Lead delivery of products, services, and methodologies across OEM client engagements, collaborating with internal and external teams. * Identifies and develops strategies on client product adoption and business development opportunities in partnership with and aligned with Sales teams activities. * Advocate for OEM customers to ensure high quality service at all customer touch points to maintain customer trust, loyalty, and confidence. * Lead all client escalations and communication across the organization on needs, priorities, investments decisions and save efforts. * Identify and develop strategies with the OEM & Partner programs to help with increasing integration profitability and overall satisfaction with the OEM programs. * Responsible for OEM and Partner satisfaction * Client and business segment ownership across each business product lines, working closely with the heads of each area to coordinate efforts and priorities. * Manage OEM and Partnership engagements and custom product requests to optimize these deliverables across multiple OEM's and Partnerships * Analyze data analysis and client feedback to configure, operate and optimize campaigns to better meet OEM, Partnerships and client needs and objectives. * Own, retain, and grow aggressive revenue objectives, while using executive-level judgment to balance the right business and customer trade-off * Partner with finance, analytics and product teams to develop overarching business scorecards and metrics to drive the business and deliver results. * Develop and distribute competitive intelligence to all key stakeholders * Partner with sales teams and channels to develop strategies and drive efficient growth. * Measure satisfaction, loyalty and sentiment across the stakeholders and client layers. Qualifications: * 15years experience in operations * 15+ years of work experience in businesseswhich are based on technology, software, digital marketing/media, and/orinternet for the automotive or related industry * 4+ years of exposure to P&L financialmanagement with working knowledge of budgeting concepts * 4+years of experience leading marketenablement, business readiness, sales operations, business operations or arelated function * 6+ years leading teams in a matrixedenvironment across organizational boundaries; exposure to agile development;track record of forming collaborative partnerships across multiple functionalteams such as marketing, sales, operations, and product * 10+ years of team leadership, management, andpeople development experience * Bachelor'sDegree required. MBA preferred About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader?, Clutch Technologies, Dealer.com?, Dealertrack?, Kelley Blue Book?, Manheim?, NextGear Capital?, VinSolutions?, vAuto? and Xtime?, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
Feb 22, 2019
The AVP, OEM & Partner Program Management role reports directly to the VP & GM and will play a key leadership role in the Xtime, Vin Solutions, and Australia P&L. This role will lead and own the entire OEM & Partner book of business for all 3 businesses and for all active OEM & Partner relationships. This person will need to possess strong organizational skils while utilizing their deep relationships and knowledge of the products, services and automotive industry. This candidate will be a proven operations and industry leader who exhibits confident leadership, clear communication, positive results and the ability to influence cross-functional, multi-business unit teams. OEM and Cross functional Responsibility and Accountability: * Own, develop, lead, and define the relationships with Client Partners for all OEM programs and OEM Sales Leaders within the Retail Solution Group assigned to Xtime, Vin Solutions, and International. * Owns P & L responsibility for OEM & Partner programs, as well as the P & L for Xtime Australia. * Owns and provides input across all business groups as the single point of contact for all 3 businesses * Expand existing and create new relationships and business awareness across the departments and matrixed partners to align and coordinate cross-functional teams on delivery of goals and client expectations. * Own and lead teams across the organization especially within product, marketing, sales operations, sales, and customer operations to ensure business readiness, planning and alignment on all major initiatives as well as day-to-day programs and projects. * Responsible for OEM client and Partner satisfaction and performance of each programs. * Own program adoption, primary site adoption and partner with Performance Management and Sales to manage overall churn and churn within products. * Lead delivery of products, services, and methodologies across OEM client engagements, collaborating with internal and external teams. * Identifies and develops strategies on client product adoption and business development opportunities in partnership with and aligned with Sales teams activities. * Advocate for OEM customers to ensure high quality service at all customer touch points to maintain customer trust, loyalty, and confidence. * Lead all client escalations and communication across the organization on needs, priorities, investments decisions and save efforts. * Identify and develop strategies with the OEM & Partner programs to help with increasing integration profitability and overall satisfaction with the OEM programs. * Responsible for OEM and Partner satisfaction * Client and business segment ownership across each business product lines, working closely with the heads of each area to coordinate efforts and priorities. * Manage OEM and Partnership engagements and custom product requests to optimize these deliverables across multiple OEM's and Partnerships * Analyze data analysis and client feedback to configure, operate and optimize campaigns to better meet OEM, Partnerships and client needs and objectives. * Own, retain, and grow aggressive revenue objectives, while using executive-level judgment to balance the right business and customer trade-off * Partner with finance, analytics and product teams to develop overarching business scorecards and metrics to drive the business and deliver results. * Develop and distribute competitive intelligence to all key stakeholders * Partner with sales teams and channels to develop strategies and drive efficient growth. * Measure satisfaction, loyalty and sentiment across the stakeholders and client layers. Qualifications: * 15years experience in operations * 15+ years of work experience in businesseswhich are based on technology, software, digital marketing/media, and/orinternet for the automotive or related industry * 4+ years of exposure to P&L financialmanagement with working knowledge of budgeting concepts * 4+years of experience leading marketenablement, business readiness, sales operations, business operations or arelated function * 6+ years leading teams in a matrixedenvironment across organizational boundaries; exposure to agile development;track record of forming collaborative partnerships across multiple functionalteams such as marketing, sales, operations, and product * 10+ years of team leadership, management, andpeople development experience * Bachelor'sDegree required. MBA preferred About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader?, Clutch Technologies, Dealer.com?, Dealertrack?, Kelley Blue Book?, Manheim?, NextGear Capital?, VinSolutions?, vAuto? and Xtime?, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
JobDescription: A Field Technician isresponsible for the installation of workstations and telecommunicationperipheral equipment as well as for providing technical support andconsultation for desktop, network, and telecommunications. This position provides a level of technicalexpertise across multiple skill sets to address and resolve the customer'sissues in an acceptable timeframe. Individuals in this position must have solid knowledge of PCs,peripherals, networks, servers, and telecommunications. The Field Technician is responsible fordiagnosing and resolving network problems and appropriately referring andsupporting complex problems, and providing instruction to end users on basicuse of hardware and desktop supported software. Job Responsibilities: * Availableand on call 24/7 with a company cell phone always on. * Soleon site IT support, personally taking full responsibility for all technology attheir auction(s). * Workwithout direct supervision. * Travelexpectation: 50% and on occasion with short notice. * SaleDay Support - teams required to report 2 hours prior to every sale. Some siteshave night, weekend, or holiday sales. Technician is required to be available. o Pre-SaleChecklist o SaleDay Checklist - begins between 6am - 7am at most locations o Makequick decisions to resolve issues that impact the sale. Use creativity to find work-arounds torestore sale day critical processes. * LexmarkLaser Printer Repairs (~600 incidents per month submitted nationally) o FieldTechnician will be required to become Lexmark Certified after passing a seriesof exams. o FieldTechnician will be expected to repair all Lexmark printers. ? These repairs can beextensive sometimes requiring a few hours of disassembly. * TechnologyPoint of Contact for \"troubleshooting\" from teams such as Network Engineering,Infrastructure, Application Support, Telecom, etc. for triage andtroubleshooting especially for Severity 1 issues. o Teamsare required to work after hours or weekends to prevent productioninterruptions to swap out equipment for these teams. * Createtechnical documentation to be published and shared in the Service Nowknowledgebase. * TechnicianAvailability and Responsibility for project deployments o Localauction remodel assistance, new lane builds/blocks, new construction, landdevelopment, etc. ? Coordination withvendors ? Determining optimallayout and placement for server room facilities. o Networkinfrastructure upgrades/cutovers ? To minimize downtimeand impact to customers these are always performed outside of normal workhours o Newtechnology testing, evaluation, and deployment. ? Setup and configure newequipment ? Documenting and testing ? Training users ? Providing relevantfeedback to development teams * Workingwith Auction Management to insure the technology standards are kept * Troubleshootingand resolving the following (~9000 tickets per month national team): o PortableTerminals o Thermalprinters o Toughbooks / tough pads o Enduser Desktops/laptops o Network o Wireless(especially on the lots) o Audio/ Video o Arbitration * Setup and Support Mobile and Remote Sales o Mobilesales usually require up to 5 hours of travel per day. * Thoroughlyunderstands the variables that impact the customer. * Strivesto exceed customers' expectations. * Asksthe right questions and investigates problems from all angles to effectivelyfind the root cause. * Incorporatescreativity and innovative thinking into the problem-solving process to meet theunique needs of each customer. * Makesself-approachable and available to others. * Respondswith a sense of urgency to other team members' critical tickets. * Volunteersto assist and support others when needed. * Remainsabreast of industry changes. * Effectivelyapplies relevant technical processes to appropriate business needs. * Providesinformation in a timely fashion and keeps users fully informed of progress anddecisions being made. * Readsbooks and other resources to expand IT expertise or to learn new techniques. * Remainsvocal about desire to engage in projects or activities that will stretchknowledge or skill set. * Actsas a trustworthy consultant to management in giving recommendations. * UsesAuction specific knowledge to provide ad hoc support of other functions asrequired. * A minimum of 15% of their weekly time is spenton decision making and determining best course of action. Participating in weekly Regional IT calls,Project calls, Process management, Local Auction Management meetings. * Determining the best way to troubleshoot andresolve wireless network issues that impact employees and clients. Qualifications: Education: B.S. Degree in computer science or related field is preferred, but not required. Experience: 3-5 years of Service and Support experience Competencies/Skills: Strong problem solving and communication skills required. Ability to manage relationships while being consistent and providing quality. Candidates must also have functional and technical expertise, show initiative, be customer focused, and work well in teams. Must be able to independently prioritize daily workload. Accomplishments (Degrees, Certifications, Languages): MCSE, A+, CCNP, CCNA, or MCP certifications Preferred, Lexmark Certification required Physical Demands: Ability to sit or stand for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception. Light lifting of up to 50 pounds. Work Environment: Work under pressure with time constraints; regular change in work tasks/duties. Travel when needed with short notice and be available for after-hours/weekend emergencies. About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader?, Clutch Technologies, Dealer.com?, Dealertrack?, Kelley Blue Book?, Manheim?, NextGear Capital?, VinSolutions?, vAuto? and Xtime?, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Associated topics: client support, customer support, desk, excel, help desk, information technology support, support, system support, technical support specialist, troubleshoot
Feb 22, 2019
JobDescription: A Field Technician isresponsible for the installation of workstations and telecommunicationperipheral equipment as well as for providing technical support andconsultation for desktop, network, and telecommunications. This position provides a level of technicalexpertise across multiple skill sets to address and resolve the customer'sissues in an acceptable timeframe. Individuals in this position must have solid knowledge of PCs,peripherals, networks, servers, and telecommunications. The Field Technician is responsible fordiagnosing and resolving network problems and appropriately referring andsupporting complex problems, and providing instruction to end users on basicuse of hardware and desktop supported software. Job Responsibilities: * Availableand on call 24/7 with a company cell phone always on. * Soleon site IT support, personally taking full responsibility for all technology attheir auction(s). * Workwithout direct supervision. * Travelexpectation: 50% and on occasion with short notice. * SaleDay Support - teams required to report 2 hours prior to every sale. Some siteshave night, weekend, or holiday sales. Technician is required to be available. o Pre-SaleChecklist o SaleDay Checklist - begins between 6am - 7am at most locations o Makequick decisions to resolve issues that impact the sale. Use creativity to find work-arounds torestore sale day critical processes. * LexmarkLaser Printer Repairs (~600 incidents per month submitted nationally) o FieldTechnician will be required to become Lexmark Certified after passing a seriesof exams. o FieldTechnician will be expected to repair all Lexmark printers. ? These repairs can beextensive sometimes requiring a few hours of disassembly. * TechnologyPoint of Contact for \"troubleshooting\" from teams such as Network Engineering,Infrastructure, Application Support, Telecom, etc. for triage andtroubleshooting especially for Severity 1 issues. o Teamsare required to work after hours or weekends to prevent productioninterruptions to swap out equipment for these teams. * Createtechnical documentation to be published and shared in the Service Nowknowledgebase. * TechnicianAvailability and Responsibility for project deployments o Localauction remodel assistance, new lane builds/blocks, new construction, landdevelopment, etc. ? Coordination withvendors ? Determining optimallayout and placement for server room facilities. o Networkinfrastructure upgrades/cutovers ? To minimize downtimeand impact to customers these are always performed outside of normal workhours o Newtechnology testing, evaluation, and deployment. ? Setup and configure newequipment ? Documenting and testing ? Training users ? Providing relevantfeedback to development teams * Workingwith Auction Management to insure the technology standards are kept * Troubleshootingand resolving the following (~9000 tickets per month national team): o PortableTerminals o Thermalprinters o Toughbooks / tough pads o Enduser Desktops/laptops o Network o Wireless(especially on the lots) o Audio/ Video o Arbitration * Setup and Support Mobile and Remote Sales o Mobilesales usually require up to 5 hours of travel per day. * Thoroughlyunderstands the variables that impact the customer. * Strivesto exceed customers' expectations. * Asksthe right questions and investigates problems from all angles to effectivelyfind the root cause. * Incorporatescreativity and innovative thinking into the problem-solving process to meet theunique needs of each customer. * Makesself-approachable and available to others. * Respondswith a sense of urgency to other team members' critical tickets. * Volunteersto assist and support others when needed. * Remainsabreast of industry changes. * Effectivelyapplies relevant technical processes to appropriate business needs. * Providesinformation in a timely fashion and keeps users fully informed of progress anddecisions being made. * Readsbooks and other resources to expand IT expertise or to learn new techniques. * Remainsvocal about desire to engage in projects or activities that will stretchknowledge or skill set. * Actsas a trustworthy consultant to management in giving recommendations. * UsesAuction specific knowledge to provide ad hoc support of other functions asrequired. * A minimum of 15% of their weekly time is spenton decision making and determining best course of action. Participating in weekly Regional IT calls,Project calls, Process management, Local Auction Management meetings. * Determining the best way to troubleshoot andresolve wireless network issues that impact employees and clients. Qualifications: Education: B.S. Degree in computer science or related field is preferred, but not required. Experience: 3-5 years of Service and Support experience Competencies/Skills: Strong problem solving and communication skills required. Ability to manage relationships while being consistent and providing quality. Candidates must also have functional and technical expertise, show initiative, be customer focused, and work well in teams. Must be able to independently prioritize daily workload. Accomplishments (Degrees, Certifications, Languages): MCSE, A+, CCNP, CCNA, or MCP certifications Preferred, Lexmark Certification required Physical Demands: Ability to sit or stand for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception. Light lifting of up to 50 pounds. Work Environment: Work under pressure with time constraints; regular change in work tasks/duties. Travel when needed with short notice and be available for after-hours/weekend emergencies. About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader?, Clutch Technologies, Dealer.com?, Dealertrack?, Kelley Blue Book?, Manheim?, NextGear Capital?, VinSolutions?, vAuto? and Xtime?, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Associated topics: client support, customer support, desk, excel, help desk, information technology support, support, system support, technical support specialist, troubleshoot
Cox Communications is the largest private telecom company in America, and we proudly serve six million homes and businesses across 18 states. At Cox, we are committed to creating meaningful moments of human connection, not only with our products and services, but also with our career opportunities. Come connect with us, and lets build a better future together. Cox Communications is looking for skilled Infrastructure Developer (Server Admin) to help lead the transformation of our manual workflows and processes into a software driven solution. Responsible for the design, development, testing, integration, operation and support of infrastructure services that meet stated business requirements and adhere to coding best practices and architecture standards. Adheres to architectural design standards, risk management and security policies, data management policies, leading presentations in architecture review, strategic technology directions, best practice development (e.g., estimating models), mentoring less experienced team members, code reviews Responsible for all elements of Software Development Lifecycle Develops integration elements, data models, Application Programming Interfaces (APIs). Responsibilities will also include identifying and resolving gaps in monitoring and automation. The individual will be able to analyze design requirements to identify and mitigate risk with integration into production environments. Candidate should have a strong background with software development languages, tools and methodologies. Experience as a system administrator is highly desired along with the previously mentioned software background. Primary Responsibilities and Essential Functions: * Accountable for creating robust, technically detailed \"MOP\" (Method of Procedure) for service integration and implementation * Independently analyze existing tools for missing efficiencies or gaps and develop new processes for addressing automation opportunities. * Independently support internal and external teams in relation to upcoming platform initiatives * Provide performance and capacity guidance by collecting, analyzing, and summarizing data and trends * Provide advanced troubleshooting assistance using structured and repeatable methodology * Appropriately respond to incident escalations and ensure appropriate follow-up based on severity level * Recommend use cases that address specific organizational needs and / or regulatory requirements * Prepare and present dashboards for tiered support organization including but not limited to, incident trending, standards compliance and maintenance activity. * May manage intermediate level projects with Operations and Engineering to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target. * Provide technical expertise throughout the software lifecycle including design, implementation and delivery. Qualifications: Minimum: * Understanding cloud, virtualization, APIs, and modern software languages * Experience with developing frameworks that helps with increasing solution development and release velocity, improving code health and technical standards * Advanced experience working with two or more from the following: web application development, database, Unix/Linux/Windows environments, distributed and parallel systems, information retrieval, networking, large scale software development, security software development * Demonstrable skills in the following areas: oSoftware Development - Java, JavaScript, Ruby, Python, C, C#, REST APIs oAutomation Stacks - Git, Puppet/Chef/Ansible, Jenkins/Bamboo/Hudson oDatabase/NoSQL technologies - Oracle, MS SQL, ELK Stack, Cassandra * Demonstrable experience of analyzing and interpreting system and application logs in order to diagnose faults and spot abnormal behaviors * Experience working with managers and customers, receiving requirements and converting them into solutions * 5+ years of system administration * Strong critical thinking and problem-solving skills with clear communication * Ability to collaborate to achieve common goals Preferred: * Typically requires BS/BA in related discipline (i.e. Engineering, Computer Science, or similar technical degree). * Experience building automation tools using various platform APIs * Experience with deploying solutions within a virtualized environment - ESX, AWS, Docker * Experience with virtual infrastructures (KVM, VMWare) * Practical experience using UNIX or Linux system administration * Understanding or have experience with agile and lean philosophies About Cox Communications Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Associated topics: http, information architect, infrastructure architect, maintain, maintenance, network, senior engineer, server, system architect, system integrator
Feb 22, 2019
Cox Communications is the largest private telecom company in America, and we proudly serve six million homes and businesses across 18 states. At Cox, we are committed to creating meaningful moments of human connection, not only with our products and services, but also with our career opportunities. Come connect with us, and lets build a better future together. Cox Communications is looking for skilled Infrastructure Developer (Server Admin) to help lead the transformation of our manual workflows and processes into a software driven solution. Responsible for the design, development, testing, integration, operation and support of infrastructure services that meet stated business requirements and adhere to coding best practices and architecture standards. Adheres to architectural design standards, risk management and security policies, data management policies, leading presentations in architecture review, strategic technology directions, best practice development (e.g., estimating models), mentoring less experienced team members, code reviews Responsible for all elements of Software Development Lifecycle Develops integration elements, data models, Application Programming Interfaces (APIs). Responsibilities will also include identifying and resolving gaps in monitoring and automation. The individual will be able to analyze design requirements to identify and mitigate risk with integration into production environments. Candidate should have a strong background with software development languages, tools and methodologies. Experience as a system administrator is highly desired along with the previously mentioned software background. Primary Responsibilities and Essential Functions: * Accountable for creating robust, technically detailed \"MOP\" (Method of Procedure) for service integration and implementation * Independently analyze existing tools for missing efficiencies or gaps and develop new processes for addressing automation opportunities. * Independently support internal and external teams in relation to upcoming platform initiatives * Provide performance and capacity guidance by collecting, analyzing, and summarizing data and trends * Provide advanced troubleshooting assistance using structured and repeatable methodology * Appropriately respond to incident escalations and ensure appropriate follow-up based on severity level * Recommend use cases that address specific organizational needs and / or regulatory requirements * Prepare and present dashboards for tiered support organization including but not limited to, incident trending, standards compliance and maintenance activity. * May manage intermediate level projects with Operations and Engineering to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target. * Provide technical expertise throughout the software lifecycle including design, implementation and delivery. Qualifications: Minimum: * Understanding cloud, virtualization, APIs, and modern software languages * Experience with developing frameworks that helps with increasing solution development and release velocity, improving code health and technical standards * Advanced experience working with two or more from the following: web application development, database, Unix/Linux/Windows environments, distributed and parallel systems, information retrieval, networking, large scale software development, security software development * Demonstrable skills in the following areas: oSoftware Development - Java, JavaScript, Ruby, Python, C, C#, REST APIs oAutomation Stacks - Git, Puppet/Chef/Ansible, Jenkins/Bamboo/Hudson oDatabase/NoSQL technologies - Oracle, MS SQL, ELK Stack, Cassandra * Demonstrable experience of analyzing and interpreting system and application logs in order to diagnose faults and spot abnormal behaviors * Experience working with managers and customers, receiving requirements and converting them into solutions * 5+ years of system administration * Strong critical thinking and problem-solving skills with clear communication * Ability to collaborate to achieve common goals Preferred: * Typically requires BS/BA in related discipline (i.e. Engineering, Computer Science, or similar technical degree). * Experience building automation tools using various platform APIs * Experience with deploying solutions within a virtualized environment - ESX, AWS, Docker * Experience with virtual infrastructures (KVM, VMWare) * Practical experience using UNIX or Linux system administration * Understanding or have experience with agile and lean philosophies About Cox Communications Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Associated topics: http, information architect, infrastructure architect, maintain, maintenance, network, senior engineer, server, system architect, system integrator
Performs general food preparation, serving and cleanup tasks in the Manheim Auto Auction Restaurant and Snack Bar facilities. Job/Task Functions: The following job/task functions have been identified as the core functions of this position. However, there are other additional duties that may be associated with this position, which can be assigned by the supervisor or manager. * Food preparation: general preparation of foods to be further processed or cooked, including washing, peeling, cutting or processing under the direction of Supervisor Restaurant or Group Leader Restaurant. * Cooking: all purpose food cooking including boiling, steaming, baking, roasting, saut?ing, broiling, poaching, frying and deep frying, and grilling as directed by Supervisor Restaurant or Group Leader Restaurant, when needed. * Serving: general duties of serving food, including dishing, plating and packaging foods to go. Servers must present themselves in a courteous, professional manner to customers. * Bussing tables: general clean-up of cafeteria including pre-wiping and arranging tables, sweeping floors, cleaning off tables, transporting dishes to dishwasher, etc. * Dishwashing and pot scrubbing: responsible for keeping dishes, utensils, pots, pans, and other kitchen equipment clean, including scraping off plates, running dishwasher, transporting clean dishes back to clean dish racks, scrubbing pots and pans and other equipment, etc. * Cleaning: general cleaning of the kitchen, cafeteria eating area, snack bars, dishwashing room, pantry, refrigerators, store rooms and any other areas. * Food storage and delivery: receiving, stocking, organizing and rotating food items in storage areas, refrigerators and freezers to assure efficient use of room and food. Delivers food items to various locations as requested. * Performs other duties as assigned by Manager Restaurant or Supervisor Restaurant. Qualifications: * High School Diploma or equivalent preferred. * Regularly required to stand, walk, reach, talk and hear. * Frequently required to stoop, kneel, crouch, bend, squat and climb. * Medium strength. Ability to lift up to 30 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader?, Clutch Technologies, Dealer.com?, Dealertrack?, Kelley Blue Book?, Manheim?, NextGear Capital?, VinSolutions?, vAuto? and Xtime?, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. SDL2017 Associated topics: baker, commercial, corporate, executive, pastry, pizza chef, restaurant chef, sous chef, tavern, team lead
Feb 22, 2019
Performs general food preparation, serving and cleanup tasks in the Manheim Auto Auction Restaurant and Snack Bar facilities. Job/Task Functions: The following job/task functions have been identified as the core functions of this position. However, there are other additional duties that may be associated with this position, which can be assigned by the supervisor or manager. * Food preparation: general preparation of foods to be further processed or cooked, including washing, peeling, cutting or processing under the direction of Supervisor Restaurant or Group Leader Restaurant. * Cooking: all purpose food cooking including boiling, steaming, baking, roasting, saut?ing, broiling, poaching, frying and deep frying, and grilling as directed by Supervisor Restaurant or Group Leader Restaurant, when needed. * Serving: general duties of serving food, including dishing, plating and packaging foods to go. Servers must present themselves in a courteous, professional manner to customers. * Bussing tables: general clean-up of cafeteria including pre-wiping and arranging tables, sweeping floors, cleaning off tables, transporting dishes to dishwasher, etc. * Dishwashing and pot scrubbing: responsible for keeping dishes, utensils, pots, pans, and other kitchen equipment clean, including scraping off plates, running dishwasher, transporting clean dishes back to clean dish racks, scrubbing pots and pans and other equipment, etc. * Cleaning: general cleaning of the kitchen, cafeteria eating area, snack bars, dishwashing room, pantry, refrigerators, store rooms and any other areas. * Food storage and delivery: receiving, stocking, organizing and rotating food items in storage areas, refrigerators and freezers to assure efficient use of room and food. Delivers food items to various locations as requested. * Performs other duties as assigned by Manager Restaurant or Supervisor Restaurant. Qualifications: * High School Diploma or equivalent preferred. * Regularly required to stand, walk, reach, talk and hear. * Frequently required to stoop, kneel, crouch, bend, squat and climb. * Medium strength. Ability to lift up to 30 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader?, Clutch Technologies, Dealer.com?, Dealertrack?, Kelley Blue Book?, Manheim?, NextGear Capital?, VinSolutions?, vAuto? and Xtime?, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.com Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. SDL2017 Associated topics: baker, commercial, corporate, executive, pastry, pizza chef, restaurant chef, sous chef, tavern, team lead