Performs all functions related to preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Responsibilities * Assists with production for all Prepared Foods venues. * Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated. * Ensures product meets WFM guidelines for quality and preparation. * Documents waste and spoilage using appropriate forms. * Ensures product production is performed using correct measuring devices and all recipes are followed. * Helps customers understand the difference between WFM products and products at conventional stores. * Ensures that walk-ins and freezers are kept clean and well-organized. * Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. * Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. * Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. * Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. * Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. * Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. * Immediately reports safety hazards and violations. Knowledge, Skills, & Abilities * Thorough product knowledge. * Ability to make an adequate number of recipes per shift based on batch size. * Capable of accessing information about market conditions and communicating it to customers. * Understands spoilage and supply waste and how it affects department profits. * Working knowledge and application of all merchandising expectations within the department. * Strong to excellent communication skills and willingness to work as part of a team. * Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. * Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. * Ability to follow directions and procedures; effective time management and organization skills. * Passion for natural foods and the mission of Whole Foods Market. * Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. * Understanding of and compliance with WFM quality goals. Desired Work Experiences * No prior retail experience required. Physical Requirements / Working Conditions * Must be able to lift 50 pounds. * In an 8-hour work day: standing/walking 6-8 hours. * Hand use: single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting and reaching. * Exposure to FDA approved cleaning chemicals. * Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. * Ability to work in wet and dry conditions. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. * May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Associated topics: cleanliness, dish, dishwasher, limpieza de cocina, service assistant, steward, stock, utensils, wash, washer
Jun 15, 2019
Performs all functions related to preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Responsibilities * Assists with production for all Prepared Foods venues. * Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated. * Ensures product meets WFM guidelines for quality and preparation. * Documents waste and spoilage using appropriate forms. * Ensures product production is performed using correct measuring devices and all recipes are followed. * Helps customers understand the difference between WFM products and products at conventional stores. * Ensures that walk-ins and freezers are kept clean and well-organized. * Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. * Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. * Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. * Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. * Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. * Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. * Immediately reports safety hazards and violations. Knowledge, Skills, & Abilities * Thorough product knowledge. * Ability to make an adequate number of recipes per shift based on batch size. * Capable of accessing information about market conditions and communicating it to customers. * Understands spoilage and supply waste and how it affects department profits. * Working knowledge and application of all merchandising expectations within the department. * Strong to excellent communication skills and willingness to work as part of a team. * Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. * Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. * Ability to follow directions and procedures; effective time management and organization skills. * Passion for natural foods and the mission of Whole Foods Market. * Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. * Understanding of and compliance with WFM quality goals. Desired Work Experiences * No prior retail experience required. Physical Requirements / Working Conditions * Must be able to lift 50 pounds. * In an 8-hour work day: standing/walking 6-8 hours. * Hand use: single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting and reaching. * Exposure to FDA approved cleaning chemicals. * Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. * Ability to work in wet and dry conditions. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. * May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Associated topics: cleanliness, dish, dishwasher, limpieza de cocina, service assistant, steward, stock, utensils, wash, washer
Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store.Responsibilities * Provide exceptional customer service and address needs of customers in a timely and effective manner. * Will be cross-trained and work in multiple areas throughout the store, which may include cashiering. * Process customer purchases, returns and credits. * Ensure that all shelves and displays are properly stocked and front facing. * Rotate products and remove out-of-date products. * Maintain and support proper (Electronic Shelf Label) signage throughout the store. * Be aware of new products and their placement. * Ensure the highest retail standards are being met. * Follow all 365 Standard Operating Procedures (SOPs). * Participate in fiscal period and quarter end inventories. * Communicate all pertinent information to leadership. * Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors. * Stay informed on all company and store level information from leadership. * Model 365 by Whole Foods Market vision and goals. * Have a level of knowledge/awareness of relevant competitors and industry trends. * Complete all trainings and focus on increasing product knowledge. Maintain awareness of new products and promotions. * Maintain a positive work environment. * Use courteous and proper phone etiquette when answering the phones and pages. * Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices. * Support overall store cleanliness and maintenance. * Follow established food safety, organics, and cleaning and maintenance guidelines and procedures. Resolve all hazards or violations immediately. * Work all shifts as scheduled. * Attend all meetings as assigned by Leadership, including daily huddles. Knowledge, Skills, & Abilities * Basic computer skills * Proactive problem-solver with excellent follow-through and listening skills * Clear and effective communication style, both written and verbal * Thorough knowledge of products throughout the store or the ability to learn them quickly * Ability to follow instructions and procedures * Skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner * Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business * Supports the 365 culture and is an example of Whole Foods Market's Core Values * Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility * Proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow Team Members * Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store * Able to perform the physical requirements of the job with or without reasonable accommodation. * Desire to be a part of a new, exciting brand Desired Work Experiences * Prior retail, restaurant or hospitality experience is preferred At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Associated topics: clean, cookware, dishwasher steward, duties, housekeeping, lavaplatos, limpieza de cocina, plates, stewarding, washer
Jun 15, 2019
Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store.Responsibilities * Provide exceptional customer service and address needs of customers in a timely and effective manner. * Will be cross-trained and work in multiple areas throughout the store, which may include cashiering. * Process customer purchases, returns and credits. * Ensure that all shelves and displays are properly stocked and front facing. * Rotate products and remove out-of-date products. * Maintain and support proper (Electronic Shelf Label) signage throughout the store. * Be aware of new products and their placement. * Ensure the highest retail standards are being met. * Follow all 365 Standard Operating Procedures (SOPs). * Participate in fiscal period and quarter end inventories. * Communicate all pertinent information to leadership. * Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors. * Stay informed on all company and store level information from leadership. * Model 365 by Whole Foods Market vision and goals. * Have a level of knowledge/awareness of relevant competitors and industry trends. * Complete all trainings and focus on increasing product knowledge. Maintain awareness of new products and promotions. * Maintain a positive work environment. * Use courteous and proper phone etiquette when answering the phones and pages. * Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices. * Support overall store cleanliness and maintenance. * Follow established food safety, organics, and cleaning and maintenance guidelines and procedures. Resolve all hazards or violations immediately. * Work all shifts as scheduled. * Attend all meetings as assigned by Leadership, including daily huddles. Knowledge, Skills, & Abilities * Basic computer skills * Proactive problem-solver with excellent follow-through and listening skills * Clear and effective communication style, both written and verbal * Thorough knowledge of products throughout the store or the ability to learn them quickly * Ability to follow instructions and procedures * Skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner * Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business * Supports the 365 culture and is an example of Whole Foods Market's Core Values * Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility * Proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow Team Members * Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store * Able to perform the physical requirements of the job with or without reasonable accommodation. * Desire to be a part of a new, exciting brand Desired Work Experiences * Prior retail, restaurant or hospitality experience is preferred At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Associated topics: clean, cookware, dishwasher steward, duties, housekeeping, lavaplatos, limpieza de cocina, plates, stewarding, washer
Whole Foods Market has embarked on a transformational Supply Chain & Merchandising initiative that will deliver market leading capabilities to our organization. The Senior IT Business Analyst will leverage business and process experience, combined with technology and project delivery savviness, to represent both program and business priorities. In this role, you will provide dedicated business representation to ensure iterative and rapid decision-making with our strategic software and system implementation partners. This position is located in Austin, Texas. The internal job title is Senior Business Systems Analyst. Primary Responsibilities * Initial focus on supply chain related technology, with opportunities in the future to also support other capability areas * Create and maintain the Whole Foods Market functional user stories * Collaborate on grooming of functional user stories * Create process designs to support new business processes implemented as part of the program * Create functional release test cases and execute test cases as required * Work within a Product team to act as the business representation * Support the business decision-making process to ensure partnerships across the various stakeholders of the organization * Contribute to the communication and collaboration across all levels of the program to ensure strategic vision and priority setting * Work alongside our strategic software partners as they engage in user research, user testing, and user experience analysis, to guide fact-based design and development * Work across additional Product teams to collaborate with the Product Owners to ensure priorities and business capabilities best align to both project and business objectives Qualifications * 5+ years of experience defining user stories, business processes, strategic plans, roadmaps, and communication plans * 5+ years of related experience with third-party ERP software, supply chain or merchandising systems, and supplier related technology preferred * Excellent oral and written communication skills, including the ability to explain technology concepts to business partners, as well as business concepts to technologists * Functional experience with programs/projects related to at least two of the following capability areas: * Item & Supplier Master Data Management * Food Safety & Production * Retail Product Lifecycle Management * Recipe & Nutrition Management * Item, Supplier & Logistics Cost Management * Retail Purchasing, Ordering, Allocation & Replenishment * Inventory Management & Control * Category & Assortment Management * Price Management * Trade Management * Experience working with projects or programs that involved cloud-based Software as a Service (SaaS) solutions a plus * Experience with grocery or retail business area activities a plus * Experience and knowledge in Agile development practices and tools * Outstanding analytical and problem-solving abilities * Ability to work collaboratively with people, process, and technology change in a dynamic and complex operating environment * A deep affinity with Whole Foods Market culture, processes, and a passion for envisioning change At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Associated topics: business, business analysis, business systems, consult, consultant, customer, market, marketing, sales, support analyst
Jun 15, 2019
Whole Foods Market has embarked on a transformational Supply Chain & Merchandising initiative that will deliver market leading capabilities to our organization. The Senior IT Business Analyst will leverage business and process experience, combined with technology and project delivery savviness, to represent both program and business priorities. In this role, you will provide dedicated business representation to ensure iterative and rapid decision-making with our strategic software and system implementation partners. This position is located in Austin, Texas. The internal job title is Senior Business Systems Analyst. Primary Responsibilities * Initial focus on supply chain related technology, with opportunities in the future to also support other capability areas * Create and maintain the Whole Foods Market functional user stories * Collaborate on grooming of functional user stories * Create process designs to support new business processes implemented as part of the program * Create functional release test cases and execute test cases as required * Work within a Product team to act as the business representation * Support the business decision-making process to ensure partnerships across the various stakeholders of the organization * Contribute to the communication and collaboration across all levels of the program to ensure strategic vision and priority setting * Work alongside our strategic software partners as they engage in user research, user testing, and user experience analysis, to guide fact-based design and development * Work across additional Product teams to collaborate with the Product Owners to ensure priorities and business capabilities best align to both project and business objectives Qualifications * 5+ years of experience defining user stories, business processes, strategic plans, roadmaps, and communication plans * 5+ years of related experience with third-party ERP software, supply chain or merchandising systems, and supplier related technology preferred * Excellent oral and written communication skills, including the ability to explain technology concepts to business partners, as well as business concepts to technologists * Functional experience with programs/projects related to at least two of the following capability areas: * Item & Supplier Master Data Management * Food Safety & Production * Retail Product Lifecycle Management * Recipe & Nutrition Management * Item, Supplier & Logistics Cost Management * Retail Purchasing, Ordering, Allocation & Replenishment * Inventory Management & Control * Category & Assortment Management * Price Management * Trade Management * Experience working with projects or programs that involved cloud-based Software as a Service (SaaS) solutions a plus * Experience with grocery or retail business area activities a plus * Experience and knowledge in Agile development practices and tools * Outstanding analytical and problem-solving abilities * Ability to work collaboratively with people, process, and technology change in a dynamic and complex operating environment * A deep affinity with Whole Foods Market culture, processes, and a passion for envisioning change At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Associated topics: business, business analysis, business systems, consult, consultant, customer, market, marketing, sales, support analyst
Responsibilities Provide excellent customer service and address needs of customers in a timely and effective manner. Ensure a fresh and appealing display by keeping shelves and displays clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products. Understand why our products are different than conventional stores and explain differences to customers. Replenish products through proper buying procedures. Ensure orders for product are timely and accurate to monitor inventory turns. Ensure that product mix meets varied customer dietary needs and requests. Find placement for all new products belonging to your category or categories. Participate in regional and national sales promotions. Build displays according to movement, promotions, profitability, value, and Regional guidance. Sample department products to customers. Oversee customer special order procedure. Analyze and control product transfers, waste, and spoilage. Support Leadership in conducting inventories. Maintain financial profitability by meeting and exceeding margin and sales targets. Assist in training and developing Team Members on product knowledge. Maintain accurate department signage and pricing. Stay informed by reading daily communication log or department updates from Leadership. Ensure compliance with all applicable US, UK or Canadian regulatory rules and regulations, Weights and Measures, health and sanitation, and adhere to safe work practices. Make sure temp logs, sweep logs and sanitation logs are completed when applicable. Maintain a safe, clean and well-organized working and shopping environment. Support global, regional and store programs. Answer department telephone calls and pages quickly and with excellent phone etiquette. Knowledge, Skills, & Abilities Familiarity and/or willingness to learn about products, nutritional information, and other areas of study Comprehensive knowledge of dairy products Working knowledge and application of all dairy merchandising expectations within the department with a specific focus on attention to detail A desire to grow with the grocery team Ability to sell proactively Ability to deliver information in a clear and respectable manner to fellow team members, customers, and vendors Ability to educate team on product knowledge and convey enthusiasm Strong demonstrated organizational and time management skills Strong basic math skills Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility Strong work ethic and integrity Passion for natural foods and products Use of tools and equipment, including bailer (age requirements may apply), forklift, and other machinery Ability to work a flexible schedule including nights, weekends, and holidays as needed Ability to work in a fast-paced environment, with a sense of urgency Desired Work Experiences 1+ year buying/merchandising experience 1+ year grocery experience Customer Service Focus Associated topics: account executive, account management, manner, retail, retail sales, retail sales associate, sales associate, sales management, store, vendors wanted
Jun 09, 2019
Responsibilities Provide excellent customer service and address needs of customers in a timely and effective manner. Ensure a fresh and appealing display by keeping shelves and displays clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products. Understand why our products are different than conventional stores and explain differences to customers. Replenish products through proper buying procedures. Ensure orders for product are timely and accurate to monitor inventory turns. Ensure that product mix meets varied customer dietary needs and requests. Find placement for all new products belonging to your category or categories. Participate in regional and national sales promotions. Build displays according to movement, promotions, profitability, value, and Regional guidance. Sample department products to customers. Oversee customer special order procedure. Analyze and control product transfers, waste, and spoilage. Support Leadership in conducting inventories. Maintain financial profitability by meeting and exceeding margin and sales targets. Assist in training and developing Team Members on product knowledge. Maintain accurate department signage and pricing. Stay informed by reading daily communication log or department updates from Leadership. Ensure compliance with all applicable US, UK or Canadian regulatory rules and regulations, Weights and Measures, health and sanitation, and adhere to safe work practices. Make sure temp logs, sweep logs and sanitation logs are completed when applicable. Maintain a safe, clean and well-organized working and shopping environment. Support global, regional and store programs. Answer department telephone calls and pages quickly and with excellent phone etiquette. Knowledge, Skills, & Abilities Familiarity and/or willingness to learn about products, nutritional information, and other areas of study Comprehensive knowledge of dairy products Working knowledge and application of all dairy merchandising expectations within the department with a specific focus on attention to detail A desire to grow with the grocery team Ability to sell proactively Ability to deliver information in a clear and respectable manner to fellow team members, customers, and vendors Ability to educate team on product knowledge and convey enthusiasm Strong demonstrated organizational and time management skills Strong basic math skills Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility Strong work ethic and integrity Passion for natural foods and products Use of tools and equipment, including bailer (age requirements may apply), forklift, and other machinery Ability to work a flexible schedule including nights, weekends, and holidays as needed Ability to work in a fast-paced environment, with a sense of urgency Desired Work Experiences 1+ year buying/merchandising experience 1+ year grocery experience Customer Service Focus Associated topics: account executive, account management, manner, retail, retail sales, retail sales associate, sales associate, sales management, store, vendors wanted