Somerset, Franklin Township, NJ 08873, USA
Job Description JOB DESCRIPTION The Construction Project Manager will act as the first point of contact and will oversee all commercial/improvement projects from conception to completion.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee and direct construction projects from conception to completion. Coordinate multi-site projects with vendors, architects, general contractors and consulatants. Review the work progress on daily basis and plan ahead to prevent problems and resolve any emerging ones Negotiate project costs with vendors, GCs, and consultants to ensure project remains within budgetray constraint. Ensure all legal requirements for local and state requirements are met (i.e. building and safety codes, safety inspections, etc) Monitor construction progress to ensure projects meet projected deadlines Provide detailed weekly updates to Integrations Manager to track the progress of project deliverables, cost, and relevant project adjustments. Manage and communicate all strategic and operational issues of each project to integration managerRequired Education and Experience Bachelors Degree in related field: Management, Civil Engineering, Business Administration, Construction Management 5+ years of experience in a Project Manager/Field Supervisor role. Adaptability and fliexibility including ability to manage deadline pressure, ambiguity, and change. Competent in conflict and crisis management Able to communicate and manage multisite projects Extensive knowledge in project management methodology: management process, means, and methods. Familiarity with quality, health, and safety standards Proficient in computer applications (Word, Excel, MS Project, ADP, internet) with the ability to learn new computer applications. Strong clerical aptitude, sound judgment and operates with a sense of urgency in a fast paced environment.Preferred Education and Experience Bachelors in Engineering or Construction Management PMP certificationCompetencies Attention to detail Collaboration Skills Strong Interpersonal Skills Decision Making Discretion Performance Management Problem Solving/Analysis Reliability TeamworkWork Environment:This position operates in a long-term care facility. This role may use standard office and/or pharmacy equipment such as computers, phones, photocopiers, filing cabinets, rolling carts, fax machines and etc. A large portion of work shall be performed in the long-term care facility where the noise may be loud.Physical Demand:The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job: May sit or stand seven (7) to ten (10) hours per day The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently May be necessary to work extended hours as needed May lift and/or move up to 25 pounds The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this roleSupervisory Responsibility Project Manager will oversee all general contractors for each project.Additional Notes:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.TravelMust be available and willing to travel on an as needed basis (approximately 25% or 50% of the time) to all project sites.Company Profile:Behind every script there is a patient. And behind every thriving healthcare facility there is a seamless pharmacy experience. At PharmScript, we are healthcare professionals first. Through precision, persistence and innovation, we seek to earn the trust of providers, residents, patients, and their loved ones every day, with every delivery.EEO StatementPharmScript is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state or local law. EO/Minorities/Females/Disabled/VeteransOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Company Description About PharmScript Serving as a long-term care pharmacy is not just about delivering prescriptions it is about providing high quality support and services to our clients, so that they can focus on caring for the patients who need these medications. As a leading pharmacy provider to long-term care and post-acute care facilities, PharmScript partners with healthcare organizations across nine states. We provide medication and support needed to help our clients deliver patient-centered care to thousands of residents and patients.
Lebanon, TN, USA
Job Description Job DescriptionThe IT Field Support Administrator will perform three key functions: The position will ultimately support (remotely and/or in person) a number of PharmScriptlocations. As a member of the Information Technology team, the positioncollaborates with other members to provide an IT environment that is consistent with the goals of PharmScript, as well as meet the needs of the staff andcustomers. Provide Tier 1, 2 and Systems administration as an escalation point from Tier 1 and 2issues. This includes providing site systems implementations at PharmScript locations across the country, post-deploymentsupport, hands-on support systems, technical support for windows desktop and server operating systems. Build anddeploy desktop images and templates.Regularly perform site visits to review the IT hygiene of each site and meet with sitemanagement to review needs and receive feedback. Monitor the ticket queues, troubleshoot and resolve assigned hardware, software and LAN/WAN trouble tickets. Fulfill Service Requests such as workstation moves, software installations and equipment configuration changes. Verify with the user that the issue has been resolved to their satisfaction. Update tickets following a documentation standard template, stating or restating the Issue, Actions Taken, and Next Actions Needed. Support Active Directory computer and user accounts. Assist in managing Windows Server 2008-2012 configurations, security patches and applications. Provide support for VPN connectivity via SSL and or Workspot Communicate plans,progress, and issues in a timely manner. Participate in the weekly on-call duty rotation, providing after-hours support to customers and supported equipment. Support peripheral devices including scanners and printers. Support mobile devices such as iPhones, iPads, Androids, Tablets and laptops. Support business continuity plans and site readiness. Documents, tracks and monitors all problems and requests to ensure a timely resolution. Consistently meets the service target objectives and ticket resolution rates. Performs other duties or special projects as assigned. Assist in the management of network devices. Ability to work well with none technical users. Strong customer service skills Ability to communicate effectively with management and all levels of the customer s organization to identify needs, evaluate solutions, identify opportunities for improvement and build customer relationships. Demonstrate initiative with a strong sense of urgency and purpose. Proven success in the development of customer-centric solutions. Demonstrated knowledge of industry best practices and the ability to understand complexand advanced technical concepts. Demonstrated success in customer service and relationship building. Ability to complete multiple projects simultaneously, and in a timely manner. Ability to work independently in a dynamic environment. Comprehensive knowledge of operating systems and office productivity software (Preferred: Microsoft Windows, Microsoft Office, SharePoint, and Adobe Acrobat) Familiarity with WAN devices, circuits, cabling, voice communication systems and facilities management. Knowledge of terminal services (RDS) and virtualization Must be able to bend, kneel, stretch, crawl and lift or move up to 50 pounds. The candidate must be flexible and able to operate in a 24 x 7 x 365 environmentsin which operational issues can emerge that require immediate attention andhandle these high stress, high pressure situations with calmness andcompetence. DUTIES ANDRESPONSIBILITIES: Participate in resolution of ticket requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Act as escalation point for requests and incidents. Develop and mature phone/ticket escalation processes to ensure free flowing escalationand information within the organization. Determine root cause of issues and communicate appropriately to internal and externalcustomers. Interact with internal and external customers. Report to senior managers on any issue that could significantly impact the business Strategy & Planning ExecuteIT service desk service strategyImplementonboarding procedures that align with the HR department and develop onboardingpresentations for the benefit of new and existing employees.Providedata and reporting of KPI s and trends to IT department and others in ad-hoc,weekly, monthly and as needed. Workto make the Service Desk a single source of truth for IT service delivery.Leveragethe solutions repository and ensure top quality solutions are available to thestaff. Developsservice and business level agreements to set expectations and measureperformance. Developsan effective and workable framework for managing and improving customer ITsupport in the organization. Advisemanagement on situations that may require additional client support orescalationManageprocess for communicating outage/emergency activities to the organization. Trainemployees to deal with customers using tact and good judgment Acquisition, Deployment& Operational Management Overseecustomers requests and assist with problem solvingLeadspecial projects and evaluate new additions to service desk technologies; workwithpeersin other Information Technology areas to provide effective customer support.Superviseor perform the repair and replacement of personal computer and peripherals.Superviseor perform the installation/relocation of computers and peripherals.Maintainaccurate inventory of computer equipment and software.Maintainwarranty and repair records for computer equipment.Orderspare parts, tools and test equipment.Superviseor perform computer and electronic technicians tasks.Performother job-related duties as assigned.Providephone and in-person support to users in the areas of e-mail, standard desktopapplications,custom developed software applications and access to campus resources.Supervisethe daily operation of the Service Desk.Hands-onexperience in troubleshooting hardware, software and cloud platforms.Windows7, Active Directory, Microsoft Office, O365, PC deployment, Desktop management,Remote Desktop, VPN, TCP/IP troubleshootingKnowledgeof current IT protocols and standards. POSITION REQUIREMENTS Preferred Education& Work Experience Associate s degree in Information Technology orrelated field3 or more years of experience providing technicalsupport in an enterprise environment.Professional Certifications: MCSA, MCITP, A+,Security+ and/or Network+ Personal Attributes Ability to make sound and logical judgments.Strong interpersonal, written, and oralcommunication skills.Able to conduct research into issues andproducts as required.Ability to prioritize and execute tasks in ahigh-pressure environment and make sound decisions in emergency situations.Ability to present ideas in a user-friendlylanguage.Highly self-motivated and directed.Keen attention to detail.Proven analytical and problem-solving abilities.Strong customer service orientation.Experience working in a team-oriented,collaborative environment. Work Conditions: 50% - ongoing travel required. On-call availability.Sitting for extended periods of time.Dexterity of hands and fingers to operate acomputer keyboard, mouse, power tools, and to handle other computer components.Lifting and transporting of moderately heavyobjects, such as computers and peripherals. Company Description About PharmScript Serving as a long-term care pharmacy is not just about delivering prescriptions it is about providing high quality support and services to our clients, so that they can focus on caring for the patients who need these medications. As a leading pharmacy provider to long-term care and post-acute care facilities, PharmScript partners with healthcare organizations across nine states. We provide medication and support needed to help our clients deliver patient-centered care to thousands of residents and patients. Associated topics: client support, desk, edi, excel, help desk, information technology help desk, msword, system support, technical support, troubleshoot