Eteam

Location: Remote with some travel Travel: There is potential monthly travel to VA (a few days a month around the Chesterfield, VA area); May also be asked that they travel for 1-2 weeks during a transition period, but this should not occur often! All travel costs to be covered/reimbursed by the client. Duration: Long term, C2H for high performers. Top Skills Required: BOTH EMC & IBM Storage highly experienced MUST show both of these throughout the resume!! Principal Responsibilities Administration and Implementation of EMC & IBM based SAN Storage Systems based on client requirements Demonstrate a high degree of creativity in performing tasks by identifying, proposing and implementing streamlining activities to reshape technology and processes Migration of Storage Systems from Older to Newer Generation based systems Handle the responsibilities of being a Technical Interface for Specific Clients On-going Steady State Administration of EMC SAN Storage Environments Perform Troubleshooting of Problems / Errors in SAN Storage Systems Installation and Configuration of new Storage Systems and Environments Conduct Periodic Performance Analysis and fine tune the Overall Performance Execute Incident management, Change Management and Problem management in line with ITIL Standards Track Storage Systems' Capacity and Propose Appropriate Measures proactively Work with other cross-functional teams to provide seamless Service Delivery Communicate issues and solutions that may impact the team. Provide weekly and Monthly status reports on projects Skills Required 8 to 10 Years of overall Experience in IT Services and Systems Management 4 Years of experience in Storage Management (EMC & IBM) Design and Implementation of Solutions and Migrations around EMC VNX, Unity, VMAX, Isilon Storage arrays Brocade / CISCO SAN Switch Fabric Administration EMC VNX/Clariion Configuration and Administration EMC Isilon Configuration and Administration EMC VMAX/DMX/Symmetrix Configuration and Administration EMC Recover Point Administration EMC Time Finder and SRDF Administration Very Good Knowledge with ITIL Processes (Incident, Problem and Change Management). Preferably ITIL Foundation Certified. Knowledge in using Service Management Tool like Remedy, Service Center etc. Excellent Communication Skills Should have worked in a Remote Support Environment Ability to clearly articulate situations / issues to cross-functional teams and clients Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task