LMS Administrator/Analyst Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. Thats why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions. At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and its our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do. Mid-level application administrator with experience in areas including installation, configuration, build, deployment, migration, refreshes, backups and troubleshooting. May also have experience in audit, compliance and governance. Should understand the importance of application security and control. Responsibilities System administration of Learning Management System (LMS) including user administration, reporting, system configuration, testing, support and issue resolution Design & administer Instructor Led Training (ILT), Virtual instruction Led Training (VILT), distant learning programs in SumTotal blended format Create & build complex multilingual training plans including sessions, classroom activities, business processes, questionnaire, assessment, notification templates, distribution groups, survey with in the LMS tool Design and develop reporting dashboards, tables, metrics for business stakeholders Troubleshoot and resolve data/reporting issues Perform both routine and ad-hoc data analysis, including arranging data into meaningful conclusions using charts, graphs, pivot tables for training programs Work closely with key stakeholders, functional LMS leads to align learning solutions & strategies Provide routine system training services and other initiatives to business leads Create guides & job aids for LMS applications and new feature releases Drive operational changes required to support centralized service delivery learning teams Stay current with emerging trends and practices for learning systems Work independently with minimal supervision Qualifications Bachelors degree in Computer Science or Instructional Designing with minimum 4-5 years of work experience required 2+ years of LMS administration experience in a global company using Cross Knowledge, Saba, SumTotal, Success Factors, Cornerstone, or next generation learning management system 2+ years of experience creating Complex training modules in LMS & troubleshooting training courses with SCORM, AICC, and/or xAPI 1-2 years Instructional Design & content management experience using Articulate, Camtasia, AdobePresenter, DominKnow 1-2 years of experience with reporting domains and database reporting using SQL queries Extensive knowledge in Learning & Development concepts, strategies & methodologies, content development, training plans, migration Experience in some of the following areas: SQL queries, HTML, CSS, Crystal Reports, Windows OS, data security, ServiceNow Incident management, Microsoft office Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Senior IBX Technician IV Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. Thats why we're always looking for creative and visionary people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions. At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and its our authentic, humble, gritty people who build The Magic of Equinix. They share a real passion for winning and put the customer at the center of everything they do. The Senior IBX Technician IV troubleshoots and installs advanced circuits, and performs custom installations. Responsibilities You are responsible for racking and stacking, and powering up customer equipment You have the ability to read installation plans (Visio Drawings / Spreadsheets) and implement installation accordingly You will install circuit requiring advanced fiber terminations You will maintain queue management Determines work priorities from the Oracle queue and ensures alignment to all commit times In this role you will troubleshoot switched/multiplexed/media converted circuits; raises to, and work with networking group, as needed You will work with customers to solve issues Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects Installs and tests advanced cross connects circuits (switched, multiplexed, etc.) Maintains detailed written records of all your work activity Designs and leads cage/infrastructure modification projects Finishes the assigned training in a timely manner You are passionate about customer happiness through timely and precise order execution Qualifications 1+ years experience You have your High School Diploma BERT and SONET test equipment You are able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation You can lift heavy equipment/items up to 50 pounds You are available to work days/nights/weekends/holidays, if needed and/or required Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. Associated topics: application developer, backend, c/c++, design, design pattern, develop, matlab, maven, perl, php
Sunnyvale, CA, USA
Senior Technical Product ManagerEnterprises globally are entering the interconnected era, where machines and companies aren't only transacting and collaborating, they're also participating in shared value creation. As businesses become increasingly interdependent and cloud-enabled, they need reliable, secure and instantaneous connectivity. They need access to many clouds and real-time data across geographies. They need interconnection. Equinix is the home of the Cloud with over 1000 Cloud and IT services companies that are directly engaged with the global Equinix platform. As more and more compute users demand cloud-like experiences (instant provisioning, pay as you go, delivered as a service, etc), Equinix is building out our platform, enabling customers to establish a virtual presence in our data centers. To help develop these capabilities, the Equinix Interconnection Product Management team is looking for an experienced Technical Product Manager with a track record of building and delivering customer centric network automation products and services. This is an opportunity to help define and advance how enterprises around the world will architect and deploy next generation cloud infrastructure. You will enable the interconnected enterprise to establish a virtual point of presence, using virtual network functions, within our data centers so that they can establish private connections to the public cloud. The role requires someone who can gather and define requirements, translate those into functional and technical specifications and then drive the development life cycle from start to finish. You will serve as an Agile Product Owner with development. You will work with a diverse set of internal and external partners, building and maintaining relationships as well as product roadmap solid understanding of product development and network service offerings, relationship management abilities, and experience developing data networking products in a high-technology, dynamic environment is crucial to your success. The Product Management team works closely with our technology team to guide products from concept to launch. As part of the Product team, you will bridge the technical and business worlds as you deliver services that our customers love. You'll collaborate closely with Product development, User Experience, Engineering, Solution Architects, and Operations counterparts to build innovative network interconnection features. You have a bias toward hands-on action and can break down complex problems into steps that drive product delivery. Major Responsibilities Collaborate closely with technology teams to provide clear direction on Agile product backlog, epic and user story requirements, and feature delivery Describe and write product requirements through personas and use case development Lead definition of allowable configurations, test cases and execute UAT Drive detailed product definition Serve as the subject matter expert and evangelist for the product Identifies improvements to existing product processes; develops a strong understanding of processes and technology Completes ad-hoc assignments that assist in the development of product strategy and roadmap Understands business value and can verify business value is delivered from the team Designs product training curriculum; participates in cross-functional trainings and meetings Clearly express Product Backlog items in terms of business and customer value Supports with backlogs, working regularly with the team to refine and add detail where needed Collaborates closely with technology teams Accepts user stories as done based on acceptance criteria and definition of done Drafts acceptance criteria and work with the team to refine and elaborate Prioritize backlog including features, bugs, enabler work, and tech debt Refines definition of allowable configurations, test cases and executes UAT Manages stakeholder expectations within and/or across functions Identifies and proactively includes correct stakeholders and communications effectively Works with Product Management and Team to define good confidence release deliverables for any given release Work closely with network architects and system architects to understand enabler work for new technology infrastructures Required Qualifications A Bachelor s degree in engineering, computer science or related technical field (or equivalent) 3+ years of prior experience as a Technical Product Manager or a Technical Marketing Engineer in networking or related field A first-hand working knowledge of current data networking products and technologies, including Ethernet networking, IP, BGP routing, peering, firewalls, load balancers, NAT, etc. Have deep technical knowledge of common network application architectures, features and functions, including routers, switches, firewalls, load balancers, SD-WAN appliances, etc. API development experience and ability to extend the API into the platform and product Trained in Agile development methodology with experience as product owner/backlog owner Proven experience in setting direction for technology teams, prioritizing development activities, and driving new product development investments in an organization using Agile methodologies Excellent organizational and analytical skills with strong technical abilities and an extreme attention to detail and ability to self-audit work Ability to deliver high quality results in a fast-paced, dynamic environment with competing priorities Ability to lead and manage a team to deliver business results The ideal candidate will be a highly motivated proactive contributor and subject matter expert on the product. Familiarity with business issues, or the ability to quickly learn Excellent verbal and written communication skills; presentation, customer service, business, and negotiation skills Preferred Qualifications Demonstrated track record of completed multiple, complex metro and wide-area technical networking projects MBA or equivalent experience desired Experience with developing network automation systems in an enterprise environment Networking certifications Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task