NORC at the University of Chicago
Bethesda, MD, USA
Senior Research Analyst - International ProgramsApply now Job no: 495442 Work type: Regular Full-Time Location: Bethesda, MD Capability Area: International ProgramsJOB DESCRIPTION:NORC at the University of Chicago seeks a Senior Research Analyst in Bethesda, Maryland to support project work in the International Programs Department (INPRO.)The Senior Research Analyst (SRA) will support senior level technical staff in designing and implementing evaluation projects and data collection and analysis activities. S/he will also work closely with NORC's senior statisticians in various tasks related to NORC's international evaluation and survey projects.DEPARTMENT: International ProgramsINPRO was established in 2005, and works on impact and performance evaluations, surveys, and qualitative data collection, among other research activities throughout the developing world. Our research covers a range of sectors including education and training, child and youth well-being, democracy and governance, agriculture, water and sanitation, infrastructure, housing, finance, and health. Since its establishment INPRO has implemented projects in more than 70 countries throughout the world.RESPONSIBILITIES:* Provide project management support, including workplan management on evaluation and data collection projects.* Support senior level technical staff in designing and implementing evaluation projects and data collection and analysis activities.* Coordinate project activities and events, including setting up meetings and conference calls and liaising with consultants and local data collection firms* Support the design of survey instruments and training materials, coordination of and assistance to interviewer training activities, and sample design and selection.* Support qualitative research and data collection* Conduct data quality reviews of survey data with detailed documentation of results, and analysis of primary and secondary data (quantitative and qualitative) including preparation of reports, memos, and tables/graphs of findings.* Assist with business development, possibly contributing to technical sections and supporting proposal management* The position will require occasional international travel and offers an opportunity to gain first-hand management and field experience.REQUIRED SKILLS:* Master's Degree in social sciences; training in Economics or Statistics is a plus; degrees in other subjects will be considered, if other relevant skills apply.* At least 2-3 years of work experience including:* Experience working on research and evaluation projects, especially in developing country settings.* Experience with quasi-experimental and experimental research design activities preferred.* Experience conducting surveys (questionnaire development, interviewer training, field management)* Experience working with large datasets, conducting data management, data quality review and data analysis* Experience managing research projects including development of workplans, tracking progress on specific tasks and communicating deadlines to team members* Strong command of statistical packages, such as SPSS and STATA; command of qualitative software packages such as NVivo is considered a plus* Strong proficiency with MS Office software, including Excel* Fluency in French or Spanish, both written and oral, is highly desirable* Strong analytic and report writing skills* A strong foundation in statistics is a plus* Outstanding interpersonal and critical reasoning skills* International work experience, preferably in developing countries.WHAT WE DO:NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.We provide comprehensive and integrated services that span the research cycle, and offer solutions that anticipate and address critical needs in research and data science. We approach all work with deep technical expertise, a spirit of collaboration, and a commitment to scientific integrity.WHO WE ARE:For over 75 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.EEO STATEMENT:NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.
NORC at the University of Chicago
Chicago, IL, USA
JOB DESCRIPTION: AmeriSpeak is a fast-growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Client Services Research Analyst is a singular opportunity to develop, hone, and use your survey research skills. You will collaborate on important and cutting-edge projects, which cover a wide variety of topics impacting our world today, and play a vital role in their execution. You will have the opportunity to work with, assist, and eventually coordinate a multidisciplinary, cross-functional team that includes researchers, statisticians, programmers, telephone center staff, and subject matter experts throughout NORC. The Client Services Research Analyst is responsible for assisting with critical aspects of executing AmeriSpeak client studies, developing and maintaining effective customer relationships, and supporting account services as they relate to web panel products, including: evaluating client questionnaires for alterations in question wording and question type needed to accommodate phone and/or web modes of survey administration, formatting client questionnaires for programming and managing revisions throughout the testing cycle, performing quality control testing on programmed surveys in the phone and web modes, ensuring survey data quality through reviewing simulated data and respondent survey data throughout the field period using appropriate statistical applications, cleaning and preparing raw data for weighting and client delivery using appropriate statistical applications, and summarizing information into tables, graphs, and text. This position exercises independent judgment and discretion with regards to matters of significance, such as changes to customer s products. DEPARTMENT: AmeriSpeak is housed within NORC s Business Ventures and Innovation (BVI) group. This diverse team is dedicated to NORC s future in the context of accelerating change within the social science research industry. We are focused on evolutionary yet bold changes that will build upon and expand our traditional strengths to ensure a future of increased relevance, deeper impact, and long-term sustainability. AmeriSpeak, a primary example of innovation, delivers quality typical of more traditional scientific survey methods, with the affordability and speed of online surveys. See www.AmeriSpeak.NORC.org for more information. RESPONSIBILITIES: Evaluates client questionnaires for alterations in question wording and question type needed to accommodate phone and/or web modes of survey administration. Formats client questionnaires for programming, writing in appropriate survey pathway logic to ensure respondents are administered the correct questions. Performs quality control testing on programmed surveys in the phone and web modes and manages questionnaire revisions throughout the testing cycle. Ensures survey data quality through reviewing simulated data and respondent survey data throughout the field period using statistical applications such as SAS or SPSS. Cleans and prepares raw data for weighting and client delivery; conducts ad hoc data analyses using statistical applications such as SAS or SPSS and summarizes information into tables, graphs, and text. As the right person matures in the position, they will: Work with clients and ensure that client expectations of quality, timelines, and deliverables are met or exceeded. Participate in and collaborate with multidisciplinary, internal teams such as AmeriSpeak business development, statistics/methodology, researchers, programming, telephone centers, and subject matter experts to execute AmeriSpeak studies. Support business development activities for proposal, pricing, and contracting support for web survey projects. Performs other duties as assigned. REQUIRED SKILLS: Bachelor's degree is required. Master's degree in a relevant area is a plus. At least 1 years experience in quantitative analysis using SAS, STATA, R, or SPSS (using syntax). Must be willing to learn SPSS. Strong knowledge of survey research; knowledge of data collection and data flow processes. Well-developed problem solving skills, time management, personal organization, and attention to detail. Well-developed communication and interpersonal skills. Ability to work on multiple projects at the same time with agility and to work effectively with team members, multiple departments, stakeholders, and internal/external clients. Ability to work effectively and collaboratively with minimal supervision. Knowledge of general office procedures, technology, and equipment. Microsoft Office software, including word processing, spreadsheets, and graphics (Outlook, Word, Excel, and PowerPoint). Experience with online survey or CATI software is a plus. ABOUT NORC: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge. NORC conducts research in five main areas: Economics, Markets, and the Workforce; Education, Training, and Learning; Global Development; Health and Well-Being; and Society, Media, and Public Affairs. We provide comprehensive and integrated services that span the research cycle, and offer solutions that anticipate and address critical needs in research and data science. We approach all work with deep technical expertise, a spirit of collaboration, and a commitment to scientific integrity. A TRADITION OF EXCELLENCE: As one of the oldest not-for-profit, academic research organizations in the United States, and through its affiliation with the University of Chicago, NORC maintains the highest standard of professional excellence and scientific rigor, and is committed to broad dissemination of its findings. A PASSION FOR INNOVATION: NORC s subject matter experts and survey professionals develop and employ innovative study designs, research methods, and technical applications to derive meaningful and accurate results. A COMMITMENT TO COLLEGIALITY: NORC cultivates an interdisciplinary culture of achievement in which senior investigators from diverse fields and professional backgrounds collaborate with the next generation of researchers in an open, collegial environment. EEO STATEMENT: NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.