Position Summary: The primary function of the Program Assistant position is to assist staff and clients by providing support with general functions of the department.
Essential Duties and Responsibilities: include the following, other duties may be assigned.
Create a warm, welcoming and professional environment for clients, visitors and staff.
Support program efforts to provide high quality, culturally responsive services to the Native American/Alaskan Native and local communities.
Coordinate with internal and external partners to meet client, staff, or program needs.
Maintain client confidentiality and adhere to state and federal guidelines.
Send out appropriate correspondence to stakeholders and other referral sources. Create memos and other documents when necessary.
Collect and enter data as directed by program leadership for reporting purposes.
May help organize promotional activities, cultural events, trainings, and other activities upon request.
Receives, sorts, and routes mail and materials.
Organize and monitor office supplies, identify needs, and compile orders for approval.
Monitor and update program calendars including scheduling meeting space.
Generate purchase orders and follow program and accounting procedures for purchases.
Maintain meeting agendas and document meeting minutes as requested.
Maintain database, produce monthly reports and other reports as needed.
Produce publications for survivors of violence and the community.
Update and create social media as needed to include, but not limited to, Facebook, You Tube and Constant Contact.
Daily monitoring of Facebook page; updating posts, viewing public comments, deleting comments/posts as needed.
Assist staff in planning and hosting activities and events.
Create printed material for program use and distribution in the community.
Maintain and/or modify program screening tools.
Analyze data from surveys conducted within the program around satisfaction and effectiveness and produce reports as needed.
Write newsletter articles regarding program updates, growth, and general information.
Maintain program policy manual.
Assist clients obtaining clothing, gas, food, household items, or other client services as approved by a PTH advocate or staff.
Maintain lending library and donation center for PTH.
Honor and represent the mission, vision, and values of Cowlitz Indian Tribe and the Health and Human Services Department.
Develop and maintain standard operating procedures as appropriate for the primary duties associated with this position.
Perform other duties as assigned.
Have knowledge of Cowlitz Tribal services and provide information to clients or visitors upon request.
This job has no supervisory responsibilities.
Education and/or Experience
High school diploma or equivalent required.
At least three years of office support or similar experience required.
Two years victim services or social services experience preferred.
Knowledge, Skills and Abilities:
Working knowledge and/or experience in social media and technology required.
Knowledge of Native American/Alaska Native communities and resources.
Must have working knowledge of office equipment and proficient in Microsoft Office Suite.
Must not have any convictions of domestic violence, sexual assault or trafficking of children.
Must conduct yourself using professional communication skills.
Requirements: Must submit to and pass a background check and drug screen.
The Cowlitz Indian Tribe is an Equal Opportunity Employer and a Drug & Alcohol-Free workplace.
Except as provided by Title 25 CFR, Section 472 which allows for Indian preference in hiring, the Cowlitz Indian Tribe does not discriminate on the basis of race, color, creed, age, sex, national origin, marital status, politics or membership or non-membership in an employee organization.
Please submit cover letter and resume.
Associated topics: assistant, customer support, edi, help desk, information technology support, msword, support, system support, technical support specialist, troubleshoot