Job DescriptionRimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. Over 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.We are actively seeking a Sr. Network Administrator in our Las Vegas, NV or Pleasanton, CA office.Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.Position SummaryAs a Sr. Network Administrator at Rimini Street, your responsibility is to provide network and VoIP support for the region predominantly focused on our growing business. This is a hands-on technical position requiring knowledge of IP networks, LAN/WAN technologies, network security technologies, firewall / switch management, and VoIP administration.You will be supporting network / VoIP infrastructure systems throughout Rimini's Global offices, co-locations, and remote end users. You will ensure reliability and sustainability of all network / VoIP infrastructures as well as compliance with internal security policies. Success in this role means you can support mixed network operating systems, telecom technologies, and work efficiently with our internal support engineers and other operations groups.Rimini Street engineers rely on our mission critical support systems, so you'll have a direct impact in keeping the business productive. You must be self-motivated, with the ability to multitask and work in a fast-paced environment, and you must take pride in your work. You will also maintain active participation in firewall & other security operations of other IT infrastructure components such as servers, desktops, networking devices, etc.Essential Duties and Responsibilities* Develops, plans, and implements the overall strategic goals of the network and telecom systems* Oversees troubleshooting of network and telecom systems and recommends improvements to relevant systems* Must have sound knowledge of Mitel or similar VoIP phone systems* Excellent understanding of current networking systems including routers, switches, firewalls, VPNs, data circuits, wireless networking, etc.* Ability to provide technical support to co-workers, clients, and other vendors* Ability to remotely diagnose and resolve issues related to add/move/changes on VoIP systems as well as network related issues with help of engineers* Maintain the security of the IT infrastructure against viruses, spyware and malware attacks through PEN test remediations* Knowledge of enterprise AV / proxy client platforms (Cisco Umbrella, Bluecoat, etc.)* Proactively monitor and troubleshoot networking systems with Solarwinds and Nagios* Knowledge of Visio diagramming & network documentation* Demonstrate a logical and methodical approach to problem solving* CCNA/CCNP, Juniper, Palo Alto firewall certifications are a plus* Rotational on-call support may be requiredQualifications/Skills/ExperienceEducation* Bachelor and/or Masters in Computer Science or related field* Network / VoIP CertificationsExperience* Experience with standard network administration / VoIP tasks including switch, firewall, and wireless access point management* Excellent verbal and written communication skills* Attention to detail and a focus on doing things the right way, every time* A strong commitment to following and improving processes and procedures* A dedication to producing to useful and detailed documentation* Self-motivated and able to manage self-imposed deadlines / responsibilities* Strong team player who excels in a collaborative environment* Demonstrated skills in planning and successfully executing complex IT projectsSkills* Palo Alto Networks firewall administration* Meraki Switch & Access Point administration* VoIP (Mitel, Cisco, Lucent, Panasonic, etc.) administrationDesired Qualifications* Must have experience building networks and monitoring solutions on Palo Alto firewalls* 7-10 + Years with network switching, wireless, routing, firewalls, and VoIP administration* Solid understanding of VoIP and network operating systems including Meraki, Juniper Pulse, with emphasis on Palo Alto Networks and Mitel#LI-MH1#LI-JP1Company DescriptionRimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. According to Gartner, the third-party support market will grow to $1.05 billion by 2023, a 200% increase. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $5 billion in total maintenance costs since its inception.Be Treated Like the Best* Rimini Street hires only the best - and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience* No bureaucracy, thousand-page rule books or politics - just everyone working together to build a great company through service excellence and client success* Work hard, play hard environment - Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events* We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation* All Rimini Street professionals are encouraged to grow and learn new skillsAccelerating Company Growth* Trading on Nasdaq under ticker symbol RMNI since October 2017* Added to the US Russell 2000 Index in 2018* Over 2,000 active clients, including 100 of the Fortune 500 and Global 100* 2019 fiscal year revenue of $281.1 million, up 10.9% year over year* Expanded operations in Eastern Europe, Latin America, Southeast Asia and the Middle East in 2019* Launched the global availability of Application Management Services for Salesforce, SAP and OracleRecent Industry Recognition* Received 34 awards in 2019, including 24 awards for excellence in customer service from awards companies such as the International Stevie Awards, the American Stevie Awards, and the Stevie Awards for Sales & Customer Service* Honored with two gold Stevie awards for Company of the Year in 2019,* The Rimini Street Foundation also recognized with a Stevie award in 2019 for Corporate Social Responsibility Program of the YearIn 2019, Rimini Street also partnered with 68 charities around the world through the Rimini Street Foundation, providing financial contributions, in-kind donations and more than 800 employee volunteer hours, and expanded its charitable work to Germany and Taiwan.To learn more about how Rimini Street is redefining the enterprise software support industry, visit Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
Associated topics: equipment, information architect, infrastructure architect, ip, maintain, maintenance, network, senior system engineer, server, systems integration architect