Intrado has over 40 years of experience in safety services and 911 network engineering expertise. Today, the company is focused on transforming legacy Public Safety Answering Point operations and the entire 911 emergency response continuum through data-driven solutions. Intrado's continued focus is on innovations that leverage vast amounts of data from multiple sources - including mobile phones, IoT devices, smart speakers, artificial intelligence, geographic information systems and more. Integrating this data allows call takers, dispatchers, and first responders to make more informed decisions, respond quickly and safely, and ultimately serve their communities better with solutions that: Enhance situational awareness for police as they respond, allowing for quicker and safer outcomes; Relay medical data to EMTs en route so they can provide personalized, life-saving treatment; Communicate with multiple agencies across jurisdictions for a well-coordinated response in large-scale emergency incidents, such as chemical spills, natural disasters, and active shooter situations. Intrado is looking to hire a Director Product Management to join our Life & Safety team. Essential Duties:Direct the development and commercialization of the Intrado's Life & Safety products and related solutions; ensuring adherence to corporate and departmental policies and proceduresTarget select market segments and grow client relationships ensuring internal business needs are met Recommend organizational structure necessary to support new products and/or projects ensuring goals and objectives are met Lead the development of procedures which may include the creation of business requirements or specifications Identify risks and resolve issues to drive a cross-functional team in the launch of new products and enhancements Provide a comprehensive analysis to identify project risks and contingency plans Lead product management initiatives (e.g., product research, suggestion/request funnel(s), product roadmap(s), product lifecycle, quarterly release schedules and related documentation, etc.) ensuring requirements are gathered and product versions are implemented successfullyParticipate and provide guidance in the product testing phase to ensure the product is released in a quality manner Lead the installation, start-up, and initial operation of the product which may include providing additional training on the product Work with product support team to define and implement product support capabilities Coordinate with partner vendors to understand current capabilities and upcoming enhancements Perform industry research and analysis utilizing a variety of resources Create and implement a detailed plan to include performing market, financial, risk, and pricing analysis Lead the development of product marketing campaigns and materials to support salesEnsure smooth transition of project to outside companies or other business units Evaluate product upgrades and analyze how to effectively offer to customers Demonstrate a realistic understanding of roadmap, bug fix, and hot-fix principles and methodologies Support product development by gathering feedback and input from cross-functional team(s) and clients Provide on-going support to clients and internal team members for the deployment of products in assigned portfolio, ensuring goals and objectives are metCoach, develop, and mentor subordinates to achieve quality performance while continuing to develop personal management skill necessary to lead staff and handle unique management challengesEducation:Bachelor's degree from an accredited college or university with major course work in marketing, business administration or a related field is requiredEquivalent work experience in a similar position may be substituted for educational requirements MBA Preferred Experience:5 years' experience in product management (an MBA can be substituted for two years' experience) with a proven record in driving annual revenue growth to include 2 years management experience requiredIntermediate knowledge of Word, Excel, Outlook, and PowerPoint requiredIntermediate knowledge of product/project management software tools (e.g., Feature Plan, Primavera, IBM Rational, Oracle, MS Project/Project Central, etc.) is preferred Our solutions connect people with each other, and the information needed to gain insights for better decisions on the issues that matter most - Information to Insight. Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer - Veterans/Disabled and Other Protected Categories.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task