Human Resources Specialist (quality Assurance)

  • Veterans Affairs, Veterans Health Administration
  • 6325 W Jefferson Ave, Detroit, MI 48209, USA
  • Nov 09, 2020

Job Description

SummaryThe incumbent is responsible for the quality review of all consolidated network personnel actions to ensure compliance with Federal statute, Veterans Affairs policy, Office of Personnel Management guidance and other legal and regulatory requirements. The quality review includes: Recruitment and Placement, Pay Administration, electronic Official Personnel Folder, Awards, Performance Management, Personnel Suitability and Security, Accountability System, and Employee Relations/Labor Relations. Learn more about this agency ResponsibilitiesQuality Review (60 percent)Reviews, audits, and ensures corrections of erroneous personnel actions.Provides supporting Federal statute, VA policy and OPM guidance to VISN HR staff for corrective actions to erroneous personnel actions in all HR program areas: Recruitment and Placement, Pay Administration, Maintenance of e-OPF, Awards Program, Performance Management, Personnel Suitability and Security, Accountability System and Employee Relations/Labor Relations.Performs quality assurance of all HR program areas which require analyzing and evaluating complex programs or issues, interpreting existing Federal statute, Office of Human Resources Management program policy, VA policy, OPM guidance and other HR legal and regulatory requirements.Provides formal guidance, assistance, interpretation on special assignments related to all HR program areas.Uses extensive knowledge and experience with Federal and VA HR regulatory and legal requirements to audit all HR program areas.Identifies technical discrepancies in all HR program areas identifying the need for training, interventions and strategies that improve the VISN HR staff's accuracy with processing and coding personnel actions, performance and ability to meet HR business requirements.Accesses a variety of systems to pull reports for review and analysis of the HR Programs. These systems include, but are not limited to, HR Smart, Web HR, USA Staffing, Defense Civilian Payroll System, Pyramid, etc.Reviews daily, weekly, monthly, quarterly and yearly technical data reports to assist in determining goals and recommendations to improve the technical function of the VISN HR staff, as well as continuous preparation for, and coordination of, all outside HR audits and reviews.Consulting (40 percent)Applies comprehensive knowledge of HR legal and regulatory requirements and overall HR management practices to ensure VISN-wide HR staff are processing accurate personnel actions, accurate corrective actions to erroneous personnel actions and assists VISN HR staff with technical HR training needs in all HR program areas.Provides expert advice related to Federal and VA HR regulatory and legal requirements and collaborates and coordinates with supervisors on corrections and internal process improvement measures.Utilizes results from audits to create standardized HR processes for the entire network and provides just-in-time training to ensure the accurate processing of personnel actions and the necessary corrections to erroneous personnel actions.Provides VISN HR managers and VISN HR employees with information, guidance and interpretation related to complex HR policies that require substantial research.Identifies trends and training needs after auditing personnel actions and other HR required processes by composing both quantitative and narrative reports from the audit findings.Compiles these periodic and/or special reports, relaying identified deficiencies or procedural short falls.Assists in analyzing proposed changes in operations, assesses the impact on personnel programs, and advises VISN HR manager in the most effective personnel management programs.Develops collaborative relationships with VHA Workforce Management and Consulting Center of Expertise staff, VISN senior executive service leadership, VISN HR leadership and all other VISN HR staff to ensure procedures are in place for HR staff to accurately process personnel actions and accurately process corrections when needed.Work Schedule: Monday through Friday, 8:00 a.m. - 4:30 p.m. (Other tours of duty may be discussed)Compressed/Flexible: AvailableTelework: AvailableVirtual/Remote: YesPosition Description/PD#: Human Resources Specialist (Quality Assurance)/PD99970-ARelocation/Recruitment Incentives: Not AuthorizedFinancial Disclosure Report: Not required Travel Required Occasional travel - You may be expected to travel for this position.Supervisory status No Promotion Potential None Job family (Series) 0201 Human Resources Management Similar jobs Human Resources Managers Human Resources Specialists Managers, Human Resources Managers, Personnel Managers, Position Description Personnel Managers Help Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Designated and/or random drug testing may be required Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/30/2020.Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position, you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience as described below:Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:Extensive knowledge of a wide range of HR principles to perform diagnostic and quality control services concepts, regulations, and practices, analytical methods and techniques, and seasoned consultative skills to identify and help resolve HR problems not susceptible to treatment by standard methods. Knowledge of and skill in applying complex fact-finding, analytical and problem-solving methods and techniques to program review efforts.Knowledge of standard evaluation/auditing review philosophies as applied to HR and skill in planning and auditing, interpreting findings, and developing or modifying methods and techniques to resolve a variety of problems.
Associated topics: process, quality assurance, quality assurance analyst, quality assurance engineer, quality assurance lead, software quality, software quality engineer, software quality assurance engineer, test, tester