Careers

Cyber Security Application Support Analyst II

  • Fannie Mae
  • 10780 Parkridge Blvd, Reston, VA 20191, USA
  • Nov 09, 2020
[Information Technology]

Job Description

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.As a Cyber Security Analyst II, you will provide technical support to internal and external customers of Fannie Mae's identity and access management shared services, including Single Sign-On and Customer IAM. You will have the opportunity to contribute to and lead ongoing project work related to enhancements and automation of processes. You will troubleshoot technical issues and support upgrades and ongoing maintenance for multiple applications, both on-prem and in the AWS cloud. As a member of the Access Management Service Assurance team, you will act as a primary POC on regular 24x7 weekly shifts where you will respond to customer requests and system generated alerts. The Identity and Access applications that you will maintain are critical shared services that support nearly all of Fannie Mae's customer facing applications. You will have the opportunity to make an impact on a team that is responsible for ensuring that these critical services are highly available to support our business.Under limited supervision, design and administer procedures in the organization that sustain the security of the organization's data and access to its technology and communications systems. Assess risk of exposure of proprietary data through weaknesses in platforms, access procedures, and forms of access to the organization's systems and the data contained in them. Track security violations and identify trends or exposures that could be addressed by additional training, technical measures, or use of application tools to enhance security. May lead or execute simulated attacks or security violations to assess the organization's data security measures.THE IMPACT YOU WILL MAKEThe Cyber Security Analyst II role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Conduct platform or operating system vulnerability scans which assess exposure of system to attacks or hacking. Respond to questions and issues raised regarding viral activity, spam/phishing etc. Produce reports.* Serve as organization's POC for the third party certification of security procedures and use of cyber security protections. Ensure that system's security controls, policies and procedures examined, measured and validated against third party standards.* Design, plan and implement test strategies to support the core infrastructure in the contingency environment for all critical business applications to ensure business continuity in the event of a major business interruption or disaster.* Participate in internal reviews by auditors, operational risk assessment staff, or compliance/reporting staff to prepare assessments or reports of operational risks associated with IT/IS infrastructure, access to systems, exposure to attacks, etc.* Participate in developing and testing of new methodologies and systems for recovery of the critical core business processes and the enterprise infrastructure.* Review commercial products available to enhance corporate hardware, platforms, applications and data. May test or evaluate products under consideration for purchase or licensing.THE EXPERIENCE YOU BRING TO THE TEAMEducation Level (Required)* Bachelor Degree or EquivalentAreas of Study (Preferred)* Computer Science or IT/ISExperience (Primary)* 2-4 years of related experienceSkills (Primary)* Working knowledge of PlainID preferred* Working knowledge of IT infrastructure, including on-prem and public/private cloud architecture* Previous production support experience, including 24x7 primary shift rotation* Experience with scripting and automation of processes* Understanding of Access Management principles and best practices, including privileged access management, Customer Identity, and Single Sign-on* Experience managing the operations of applications running in the AWS cloud environment preferred* Experience with *nix (SUSE, RHEL) operating systems, including command line and shell scripting* Background in Information Security preferredThe future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at ...@fanniemae.com.Successful job applicants will be required to successfully complete a background investigation.