Product Manager, Continuum

  • HealthStream
  • Nashville, TN, USA
  • Nov 09, 2020
[Information Technology]

Job Description

Are you an ace at bringing products to market? A driver of ideas and innovation who delivers on time and on budget? Do you have a passion for healthcare - particularly in post-acute and other settings outside hospital walls?HealthStream is passionate about improving the quality of care by developing the people who deliver care - and you can be a part of this critical mission! Join us and make a difference!The Product Manager reports to the product management leader for the continuum of care market. The Product Manager curates content and products from across the HealthStream ecosystem to create solution portfolios that meet the unique needs of each setting across the continuum of care. The Product Manager also supports and grows unique Continuum products throughout their life cycle, working in a matrix environment across multiple internal departments, interfacing with customers as necessary, developing and growing relationships with business partners, researching and identifying options to improve the product(s), and negotiating new business partner agreements. This role works closely with product management leadership, and others across multiple internal departments to define and implement the product family's vision and roadmap, assuring attainment of revenue and customer satisfaction goals, and aligning all activities with HealthStream's organizational strategy and goals.ESSENTIAL DUTIES OR RESPONSIBILITIES -Product Management* Create and manage strategy for one or more assigned products within the context of the total product family and aligned with organizational priorities and focus.* Grow sales and revenues for assigned HealthStream-owned and partner products.* Conduct market research and fully understand the competitive environment for related products.* Track and understand market share and financial performance and report internally on this analysis.* Produce proven and competitive pricing strategies and effective incentives/discounts to promote product sales.* Informally manage, support, and direct an organization-wide and cross-functional team of employees who work within a matrix environment for assigned products.* Support a cross-functional and self-led scrum (technology) team as the Product Owner.* Assure accurate and complete understanding of products through routine internal sales team training, development of customer training, and other forms of internal and external communication.* Identify, monitor, and resolve customer and product issues with the assistance of client services support.Sales and Marketing Support* Assist in the development and support the execution of sales plans relating to your products and solutions.* Support new product releases with development of sales tools and collateral.* Assist in the development of marketing strategy, marketing materials, and sales-enablement activities.* Identify marketing opportunities such as professional conferences and other events that provide access to potential customers.Business Partner Management* Research and evaluate potential new partnerships and other external opportunities, including managing the RFP/RFI process.* Make recommendations for future new partnerships and manage product enhancements with existing partners.Manage the ongoing relationships with existing partners, including gaining a deep. understanding of their business and enhancing the business and technical relationships with existing partners.Job Specifications1. KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:* Bachelor's degree in marketing, business, clinical, or similar (advanced degree preferred)* Minimum 3-5 years in a product management* Clinical or healthcare-related experience strongly preferred, post-acute experience a plus.* Prior experience in a post-acute setting (skilled nursing, assisted living, etc.) a plus.* Software development lifecycle or technology management experience preferred2. SKILLS REQUIRED:* Excellent written, verbal, and presentation skills* Successfully uses technical applications for business purposes (Salesforce, HPQC, etc)* Strong analytical skills for tracking, evaluating, and communicating product performance and assessing market opportunity.3. ABILITIES REQUIRED:* Plans and executes activities with generally defined goals and minimal supervision.* Manages activities for multiple concurrent and complex projects with the appropriate prioritization and focus.* Works within a multi-disciplinary and cross-functional team with respect towards others and focused on successfully meeting team goals.* Appropriately influences cross-functional team members without formal authority or management control.* Tracks and reports on product performance and contributes innovative ideas and solutions to improve or accelerate traction.* Establishes high level of trust and credibility internally, with business partners, and with customers.HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task