Full Time Employee# of Openings:
SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 210 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 7,500 physicians. For more information on SCA, visit www.scasurgery.com.Accountabilities / Responsibilities
With Service Excellence as one of our core values, we are transforming the current Information Technology department to better position SCA as the industry leader in surgical care. Our IT team is focused on providing our partnerships and management teams with timely, quality technology support that meets their management and clinical needs and is reliable, helpful, and easily accessible.
In this role, the Program Manager leads the delivery of technology solutions that allow our facilities to enhance their operational efficiency, quality of care, and level of clinical communication. You will set expectations with the customer regarding how to proceed with the implementation of technology solutions for their specific needs, tracking these projects to keep within scope, and hitting major project milestones to complete the implementation in the agreed upon timeline.
You will assume a variety of roles, including clinical and technical project management, client management, economics management (budgets), and change management while implementing and deploying SCA's technology. To be successful in this role you will need to be a focused individual with unwavering attention to the success of SCA facilities, extraordinary organizational skills, and exceptional communication capabilities. The ideal candidate should be comfortable leading 2-4 teammates in this role and be able to build relationships with frontline clinical and technical staff.
Significant interaction with SCA leaders will be a requirement of this position and, therefore, this individual must be comfortable working with the highest levels of senior management.Key Responsibilities:
Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
Identifies resources needed and assigns individual responsibilities.
Coordinates quality assurance procedures.
Ensures project documents are complete, current, and stored appropriately.
Ensures timely and accurate invoicing, and monitors receivables for project.
Follows up with customers, as necessary, regarding unpaid invoices.
Assures project legal documents are completed and signed.
Facilitates team and customer meetings effectively.
Keeps project team well informed of changes within the organization and general corporate news.
Effectively communicates relevant project information to superiors.
Resolves and/or escalates issues in a timely fashion.
Develops lasting relationships with teammates that foster customer ties.
Communicates effectively with customers to identify needs and evaluate alternative business solutions.
Builds a knowledge base of each customer's business, organization and objectives.Qualifications
- Bachelor's degree in technology related field with preference of MBA.
- 8+ years hands on project management experience required.
- Project Management Professional certification preferred.
- Exceptional analytical and organizational skills, including a proven ability to adapt to a dynamic project environment.
- Proven ability to manage key stakeholders while managing competing priorities.
- Strong leadership skills including conflict/issue resolution.
- Ability to communicate effectively both verbally and written with customers, stakeholders, and senior leadership.
- Ability to work effectively with project resources across multiple departments.
- Travel may be required as necessary to meet project needs.
We value Diversity, Inclusion, and Belonging at Surgical Care Affiliates: SCA is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, national origin, disability and genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task