Director, Product Management

  • alight
  • Laurel, MD, USA
  • Nov 09, 2020

Job Description

Alight unlocks enterprise growth for the world's most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at

The Director, Product Management is responsible for the overall development of new key capabilities within the Alight Health product set. This role defines the why, when and what of the new health products and solutions that we build, leading cross-functional teams from idea inception through launch. The Product Director deeply understands the end customer, market dynamics, and Alight capabilities in order to effectively bridge health strategy into execution/development decisions.

This role is focused primarily on midmarket health solutions.

Overall Product Management & Ideation

  • Analyzes market and stakeholder needs and performs strategic evaluations for new products and solutions within Health Enterprise portfolio.
  • Identifies and defines new product needs and enhancements to existing solution which contribute to overall health growth initiatives
  • Assesses market competition through research and analysis, identifying areas of need relative to competitors' products
  • Contributes to product sales strategy by working with stakeholders to identify needs and opportunities
  • Stays deeply connected to end customers and market, developing unique, data-driven perspectives and expertise on needs and solutions
  • Conducts market research and analysis to provide insights for senior management on key market trends, product needs
  • Contributes to overall strategic roadmap prioritization, including assessing stakeholder needs, business case development, and ROI determination

Project & Initiative Leadership

  • Sets goals, metrics and measures of success for new products
  • Defines build, buy, partner decisions for new capabilities as appropriate
  • Owns business scope and product requirements for newly identified products & features. Prioritizes features while balancing needs of customers and stakeholders.
  • Injects 'voice of the customer' into the development process, obtained via market research, focus groups, client feedback, usability studies and other methods.
  • Works with technology development team to ensure product development meets defined needs via ongoing product requirements, show and tells, and timeline development
  • Leads gate reviews and product governance during development process to assess and report on project scope and progress
  • Performs detailed product review of final developed solution to ensure original scope and needs are achieved
  • Introduces and markets new products to clients and business by developing time-integrated plans with deployment, sales and marketing
  • Determines product pricing, sales forecasting, and go-to-market strategy in partnership with sales, marketing, client management and operations
  • Partners with deployment leader to define overall deployment/rollout strategy for clients and colleagues - including beta or pilot testing if appropriate
  • Leads and executes product rollout including sales, client executive and colleague training
  • Measures and acts on results and learnings from new product rollouts

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.