Careers

E-Commerce Listing Associate (Full Time w/Benefits)

  • Goodwill
  • Cherry Capital Airport, 727 Fly Don't Dr, Traverse City, MI 49686, USA
  • Nov 09, 2020
[Information Technology]

Job Description

The primary role ofan eCommerceListingAssociateislisting itemsfor sale on SGW.com, Amazonand eBay.com.

Primary Duties:

  1. Support the mission and vision of Goodwill Industries of Northern Michigan.
  1. Perform work in a safe manner observing all Goodwill safety policies/procedures.
  1. Perform duties and interact with all Goodwill team members, clients, and customers in a professional manner.
  1. Respect the diversity of others including, but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities.
  1. Maintain goal of posting65items per day(8.7per hour)on ShopGoodwill.
  1. Maintain goal of posting30items per day(8.7per hour) when listingJewelry(minimum).
  1. Accuratelysort and determine sellable jewelry by metaltype, gem type, category and weight.
  1. Take quality photographs of merchandise to be posted.
  1. Accurately label andstorelisted items.
  1. Accurately weigh and estimate correct shipping method for listed items.
  1. Writeaccuratemerchandise descriptionswith creativity and honestythat adhere to accepted standards and practices.
  1. Answer customerquestions in atimely manner.
  1. Maintain a high degree of professionalism in writtenand verbalcommunicationswithcustomers,and business associates.
  1. Maintain a neat and safe work area.
  1. Performalle-Commercefunctions includinglisting, shipping, and photographingas needed.
  1. Perform other duties as assigned.

Reports to:E-Commerce Manager

Education, Licenses, Certifications and Experience:

  1. High school graduate or GEDpreferred.
  1. One year of clerical or administrative support experience preferred.
  1. Working knowledge E-commerce software beneficial.
  1. Previous e-commerce Associated topics: business, business advisory, business analysis, business systems, business systems analyst, client, consult, sap, senior consultant, support analyst