When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance now and in the future.Summary:In this role, you will assist product and solution functional areas with user experience testing, define and document workflow gaps, create user guides, documents and materials that allow staff and members to use Vizient products efficiently. You will drive and create documentation methodology and framework. You will use these methodologies to generate consistency and efficiency while bringing a standard process for all communications. Responsibilities: Plan, develop, organize, write and edit operational procedures and manuals. Work with Product Development and Solutions Marketing to provide user feedback, define value points, and develop user scenarios for content generation. Collaborate with learning teams and professionals across the organization to create member facing materials for Vizient supply, operation and clinical programs. Build and maintain end user documentation ensuring it is intuitive, complete, and accurate. Ensure content can be repurposed for use in other areas. Synthesize relevant product/solution data from internal and external sources. Determine the most logical way to present information and instructions for greatest user comprehension. Qualifications: Relevant degree preferred. Communications or related technical discipline Master's Degree preferred. 5 or more years of relevant technical writing experience required. Excellent grammar, written and verbal communication skills. Knowledge of current standards for technical writing, content technology, and end user experience desired. Health care experience is a plus. Knowledge of Microsoft Office Products. #LI-JS#IDSEqual Opportunity Employer: Females/Minorities/Veterans/Individuals with DisabilitiesThe Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
Associated topics: content, document, documentation, documentation specialist, excel, file, msword, ms office, technical writer, writer