Quality Assurance Manager

  • Alcora Corporation
  • 200 S Biscayne Blvd #1600, Miami, FL 33131, USA
  • Nov 09, 2020

Job Description

A vibrant company culture founded on the pillars of family, gratitude, and service. A portfolio of international brands dedicated to innovation in the personal beauty industry. A diverse team of talented professionals, united in their vision of achievement and growth. Welcome to Alcora.

Built upon the foundation of four brands united in purposeLEUDINE Global, MONAT, Project Beauty and B&R Products, Inc.Alcora is perfectly positioned to lead the beauty and wellness industries in Latin America, North America, and beyond for decades to come. With its headquarters and manufacturing facilities located in the spectacular city of Miami, Alcora boasts an energetic, exciting corporate culture and a family of passionate professionals who thrive on the pursuit of excellence.

Monat is looking for a Quality Assurance Manager who is responsible for the activities required to meet quality standards. The individual will also monitor and advise on the performance of the quality management system and will produce data and generate reports on performance, measuring against set indicators. This person must also liaise with other managers and staff throughout the organization to ensure that the QA system is functioning properly. Where appropriate, the quality manager will advise on changes and their implementation and provides training, tools and techniques to enable others to achieve quality.

Promote quality achievement and performance improvement throughout the organization

Assure the reliability and consistency of production by testing/checking processes and final output
Define, develop and deploy IT quality assurance strategy, addressing all phases of IT development
Set QA compliance objectives and ensure that targets are achieved
Supervise QA team, QA engineers and testers including the preparation and delivery of staff performance evaluations and career development activities
Assess the IT product specifications comparing with customer requirements
Establish standards and clearly defined quality methods for IT staff
Set up and maintain control and documentation procedures
Identify relevant quality-related training needs and deliver training
Collect and analyze performance data and charts against defined parameters
Ensure tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
Supervise technical staff in carrying out tests and checks
Write technical and management systems reports
Unite staff of different disciplines and drive the group to plan, formulate and agree comprehensive quality procedures
Liaise with customers to ensure the execution of corrective action and compliance with customers specifications
Prepare clear explanatory documents such as customers requirements and expectations
Monitor performance by gathering relevant data and producing statistical reports.

BS/BA degree in computer science, engineering or related discipline
Minimum of 8 years of quality assurance experience, and 3 years at management position
Strong understanding of different software development life cycles (waterfall, iterative) and contemporary software quality assurance processes and automated tools
Must have experience in managing and working with distributed team members
Ability to interact with all levels of the organization
Knowledge of internet and e-business processes, disciplines and standards
Strong analytical skills and experience with implementation and administration of Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria
Excellent problem solving, interpersonal communication and project management skills a must
Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner
Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability
Ability to problem solve/troubleshoot operational issues
Excellent presentation, communication and writing skills
Demonstrated ability to analyze and solve problems or business situations
Great attention to detail and a results driven approach
Excellent organizational and leadership abilities

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task