Clerical Quality Assurance Coordinator

  • Examworks
  • 701 S 4th Ave 9th floor, Minneapolis, MN 55415, USA
  • Nov 09, 2020

Job Description

Do you have experience with Workers' Comp, No Fault, and/or Disability Reports? Are you a Medical Transcriber, Claims Adjuster/Examiner, or an Independent Medical Exam (IME) Chart Analyst seeking your next career move? Do you have a strong knowledge of medical records and looking to try something new?ExamWorks is growing at a rapid pace, and we are adding a Clerical QA Coordinatortoour team at our Minneapolis, MN office!If so, our Clerical QA Coordinator roleposition is the job for you! As a Clerical QA Coordinator you will be responsible for reading medical reports ensuring accuracy by searching for any errors in grammar, medical terminology, and content before sending to our clients.Receives client submissions and inputs client and examinee data in the system tracker or database.Verifies all cases contain information needed for the clinical review process.Maintains daily contact with the Clinical QA Coordinator regarding workflow and status of pending reports.Tracks documentation of all processes, communications, report status and due dates via system tracker or database.Maintains a daily log of files that require follow up, clarification or concerns in the tracker.Receives completed reports and reviews for completeness and accuracy, including proper formatting, grammar and sentence structure.Completes and or ensures all invoicing is billed daily and in accordance with company practices and client contractHandles and responds promptly to incoming calls, emails or faxes from physicians or clients requesting report status and/or information.When necessary, works with transcriptionists and/or physicians offices regarding report details, clarification, Addendums, etc.Ensure all medical records and reports are properly documented and saved in the appropriate location.When necessary, notifies management of any report issues or concerns requiring managements attentionEnsures all practices are carried out in accordance with HIPPA compliance practices, state and federal safety standards and legal regulations.Promotes effective and efficient utilization of clinical resources and supplies.High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of education and experience. Experience in a medical office or insurance industry preferredQUALIFICATIONS Must possess complete knowledge of general computer, fax, copier, scanner, and telephoneMust be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.Must have a full understanding of HIPAA regulations and compliance.Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.Must be able to work independently, prioritize work activities and use time efficiently.Must be able to work well under pressure and or stressful conditions.WHO WE AREExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages. ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.Equal Opportunity Employer - Minorities/Females/Disabled/Veterans#LI-HP1
Associated topics: prevent, quality, quality assurance, quality assurance analyst, quality assurance engineer, quality assurance lead, software quality engineer, test, test engineer, tester