IT Specialist Systems AdministratorReports to: Sr. IT Manager Work Location: Holland, MIWe have an exciting opportunity for a problem solver, a change agent who is excited about quality and taking it to the NEXT level. The IT Specialist Systems Administrator will be responsible for installing and performing repairs to hardware, software and peripheral equipment.RESPONSIBILITIES: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualizationInstall and upgrade computer components and software, manage virtual servers, and integrate automation processesTroubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issuesProvide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructurePerform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover proceduresLead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptionsResponsible for capacity, storage planning, and database performanceConfer with staff, users, and management to establish requirements for new systems or modifications.Develop training materials and procedures, and/or train users in the proper use of hardware and software.Refer major hardware or software problems or defective products to vendors or technicians for service.Prepare evaluations of software or hardware and recommend improvements or upgrades.Inspect equipment and read order sheets to prepare for delivery to users.Answer users' inquiries regarding computer software and hardware operation to resolve problems.Enter commands and observe system functioning to verify correct operations and detect errors.REQUIRED: Associates or Technical Degree, Bachelors preferred5+ years of help desk experience as a technician or support roleAbility to diagnose and resolve technical issuesTravel other Motus locations may be required from time to timeWorking knowledge of office automation products, databases and ticketing systemBehavioral Competencies Common to all Motus PositionsIntegrity Iron clad. Does not ethically cut corners. Earns trust of co-workers. Puts organization above self-interestsEnergy/Drive Exhibits high level of energy and ability to energize others. Strong desire to achieve, high dedication level. Gets Results. Recognizes excellence in the efforts and work of others. Enjoys seeing others succeed. Ability to energize and motivate others. Has a positive can do attitudeCustomer Focus Monitors internal and external client satisfaction. Establishes partner relationships with clients. Visible and accessible to clients. Focuses on partnerships with customers, suppliers and communitiesChange Leader - Embraces change. Communicates needs during periods of change. Actively intervenes to create & energize positive change. Leads by exampleAssertive/Edge Ability to take a forceful stand on issues without being excessively abrasive. Able to challenge tactfullyExecution Likes to be challenged and can work through tough tasks and execute on stretch goals to move the organization forwardTeamwork: Supports environment that encourages teamwork, cooperation and collaborationInterpersonal Communication: Is respectful when interacting with others. Shares information freely in all directionProblem-solving/Decision-making: Works cooperatively within teams to solve problems. Works cooperatively across teams to solve problemsPersonal Development: Continually learning and growing. Seeks out and uses personal feedbackInnovator: Takes initiative. Encourages risk-taking in pursuit of continuous improvementFlexible - Embraces change. Communicates needs during periods of changeMotus Integrated Technologies is a rapidly growing, half a billion-dollar global manufacturer of high-performance headliners, interior and acoustic products for the global automotive market. Headquartered in Holland Michigan, Motus operates state-of-the-art manufacturing facilities in North America (U.S. and Mexico), Europe, and Asia with over 20 entities worldwide. Motus is a portfolio company of Atlas Holdings, an industrial holding company headquartered in Greenwich, CT.Motus Integrated Technologies offers a competitive compensation and benefits package (including but not limited to medical, dental, vision, Rx, life insurance, disability coverage, 401K and Company match, paid holidays, tuition reimbursement eligibility, etc.)Motus is an Equal Opportunity EmployerUnsolicited Resumes from Third-Party RecruitersPlease note that consistent with Motus Integrated Technologies policy, we do not accept unsolicited resumes from third-party recruiters. Any employment agency, person, or entity that submits an unsolicited resume does so with the understanding that Motus will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
Associated topics: administrator, infrastructure, ip, maintenance, operating system, sccm, system administrator, system center operations manager, tcp, tcp ip