IT Business Systems Analyst - SWP experience

  • Pacific Premier Bank
  • 1625 Broadway Suite 2600, Denver, CO 80202, USA
  • Nov 09, 2020
[Information Technology]

Job Description

The IT Business Systems Analyst is responsible for analytical and system support along with managing project enhancements and defect resolution. Includes creation of Project Scope Documents, Business Requirements, and Use Cases definition. Experience with SWP is required. You will provide subject matter expertise and problem resolution for applications; including, but not limited to Banking and Trust Applications, Workflow Applications, and Reporting needs. Responsible for the conversion, ongoing support and enhancement of the Trust departments Trust Accounting System. Job responsibilities are performed with a significant degree of latitude and autonomy.RESPONSIBILITIESEnsure process changes are accurate, effective, and fully documented.Prepare thorough remediation steps for issues that arise during configuration and testing.Apply business expertise and analytical skills to resolve business issues and challenges.Update procedures, standards, and other documentation under the direction of a senior management.Process configuration changes, such as user access, parameter settings and workflowsAssist with minor and major release readiness by supporting Development and QA teamWork with Leadership and Business owners to define project scope and produce scope documents.Participate in meetings, maintain meeting minutes, and ensure documentation is complete and accurate.Convert business requirements defined in project scope to user stories for development team, utilizing agile methodology.Represent Application Development team on project meetings and cross-functional teams.Coordinate UAT with business owners for internal system changesExecute UAT for external system changesWork with business partners to create training materials and ensure business is prepared to accept changePrepare release documentation to ensure system changes are documented and any outstanding issues are identified and mitigated.Ensure QA and UAT testing meets established acceptance criteria before Change Mgmt. approval.Oversee test execution schedule and milestones to ensure biweekly and quarterly sprints are deployed on-time.Monitor production support issues and prioritize appropriatelyPerform initial validation of reported defects and provide additional user training where necessaryEffectively communicate defect behavior to application development team for expedient resolutionQUALIFICATIONS5+ years of Banking or Trust, Business Analyst experience, and Quality Assurance experience required.10+ years of experience defining project scope, developing system requirements and working with production support required.SWP systems experience requiredExperience with process mapping and/or workflow tools required.Strong MS Excel, Word, and PowerPoint skills required.Experience working with Jira and Confluence, APIs, and SQL required.Experience working with vendors, including payment processors, software platforms, and lockbox providers, required. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Associated topics: business, business analyst, business intelligence, business systems, business systems analyst, client, marketing, sales, senior consultant, support analyst