Strategic Process Improvement Analyst (Waldorf)

  • American Red Cross
  • Waldorf, MD, USA
  • Nov 09, 2020

Job Description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Job Description:

The American Red Cross is searching for self-motivated and independent Strategic Process Improvement Analyst to support the Biomedical Services Business Systems Integrations modernization efforts. This is a multi-year initiative focusing on large-scale software implementation and data management projects in a highly regulated environment. The individual will work on a wide variety of projects with tight timelines. Therefore, the right candidate must have strong analytical expertise, solid verbal and written communication skills, tactical & strategic strengths, proven academic track record and a keen attention to detail. And lastly, you must be a self-starter who can come up to speed quickly on processes.

The Strategic Process Improvement Analyst position is term-limited, benefits eligible: 24 to 30 months with possibility of extension. It is Work from Home (WFH), with preference for someone in the central zone or east coast.

MBA a plus!

Specific Responsibilities:

  • Work with Business Solutions Integration leadership to analyze the pros and cons of key strategic processes.
  • Prepare well-crafted presentations on business cases for senior leadership team.
  • Assist with ongoing project management for certain initiatives


  1. Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align solutions with business initiatives improving processes by understanding and controlling variation, thus improving predictability of business processes.

  2. Identifies processes for improvement, documents existing processes, identifies and analyzes gaps between current processes and the desired state, designs new processes, develops process performance measures and participates in planning the transition to a new process. Includes complex systems process analysis, design and simulation.

  3. Typically prepares functional, system and program specifications using CASE (Computer-Aided Software Engineering).

  4. Participates in continuous review and update to ensure that processes meet changing business unit conditions. Provides input and supports planning and prioritization for business process engineering related activities, including developing the business unit process engineering plan and integrating that plan with the corporate plan.

  5. Typically has project and/or unit-specific responsibilities within the scope of the job.


Education: 4-year college degree or equivalent combination of education and experience Business, engineering, or related field. MBA preferred.

Experience: Minimum 3 to 5 years required.

Skills and Abilities:

  • Skilled at predictive analytics

  • Ability to quickly ramp up and understand problems

  • Strong on relationship building and working with a variety of stakeholders

  • Excellent organizational capabilities, written and verbal communication skills

  • Strong presentation building skills and developing visuals

  • LI-Post

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit to apply.

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