Salesforce Administrator- Marketing Cloud

  • Teachers Federal Credit Union
  • Hauppauge, NY, USA
  • Nov 09, 2020
[Information Technology]

Job Description

Position: H12 Salesforce Administrator- Marketing CloudReports to: VP- IT Digital Interactive & Open Banking PlatformEDUCATION and EXPERIENCE:* B.S. or B.A. in Computer Science or related technical field or Salesforce certification and a minimum of three (3) years' experience working as a SalesForce Marketing Cloud Administrator* Minimum of two years of professional experience administering Salesforce Marketing Cloud* Experience with Financial Services Cloud, a plus* Salesforce certification is preferredESSENTIAL DUTIES include the following. Other duties may be assigned as needed.* Provide support to Marketing team and other internal areas, on Marketing Cloud, managing changes, projects and issue resolutions* Manage Salesforce profiles, user set ups, roles, sharing tools, and permission sets* Monitor data quality and integrity, data migrations, and data integration* Ensure accuracy of data to and from the Salesforce Financial Services Cloud, and within the Marketing Cloud environment* Create and maintain lists, data extensions, segmentation groups, e-mail tracking, reports and dashboards* Create journeys and synchronize data from Financial Service Cloud, bi-directionally* Knowledge of Salesforce Connectors* Optimize solutions for data utilization* Maintain a change and enhancement schedule based on the Enterprise Project Management Policy* Build, manage and prioritize enhancements within the MC roadmap.* Gather, identify and analyze Salesforce business requirements, ensuring that they are complete and well defined* Perform QA processes on changes within the MC environment* Through formal and informal training, keep up-to-date and certified on Salesforce Marketing Cloud platform* Document enhancement requests and releases and train the IT team on the general user administration of the MC platform
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task