Careers

Lead UX Architect

  • Perficient
  • 1175 Colony Square Suite 1700, Atlanta, GA 30361, USA
  • Nov 09, 2020
[Information Technology]

Job Description

OverviewLead User Experience Architect (UXA)The Lead UX Architect is responsible for leading strategic thinking, user research, experience planning, and driving discovery and decision making with clients on digital projects ranging from new or redesigned responsive websites, mobile and tablet applications, and other digital systems and interfaces. As a Lead UX Architect, you will facilitate workshops with clients and other stakeholders to understand their needs, research users and competitors, scope and plan features and functionality, outline the overall site flow and the hierarchy of each page template, conduct usability testing and synthesize the results, and annotates the interactions and functional requirements. You will work closely with clients, digital strategists, content strategists, visual designers, project managers, account managers and front-end and back-end developers to develop innovative and engaging solutions. Your most fundamental job is to understand and empathize with the end user and advocate for them at every turn.Perficient Digital is an agency purpose-built to help companies who believe that Customer Experience (CX) is the defining strategic imperative of our day.Our full-service offering is flexible and designed to tackle our customers ever-changing, ever-increasing business challenges, making sure our execution never fails the strategic vision. These things are not mutually exclusive; we see them as one. Guiding choices, inspiring opportunities and fueling the customer experience takes clarity. But an increasingly noisy, complex business environment often clouds the vision of marketers today.The Age of the Customer is here to stay for many, a make or break business environment where every customer interaction shapes your brand, day in, day out. Make or break . . . Proud to say were skilled at the former.Perficient is proud to be publicly recognized as a Top Workplace year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.ResponsibilitiesWhat youll do Provide strategic recommendations that consider the full range of users cross-channel touchpoints, motivations, and pain points. Facilitate client workshops and drive clients to thoughtful, considered decisions. Research and understand the target audiences' needs, tasks, and goals and create relevant artifacts, such as personas, journey maps. Complete hands-on information architecture work, such as site maps, digital ecosystem mapping, user flows, wireframing and prototyping. Conduct user research, such as remote usability testing, card sorting, surveys, heuristics evaluations, interviews, and contextual inquiries. Convey the expected experience through supporting documentation, such as user stories, requirements, or functional annotations. Occasionally, you will participate in sales activities by quickly understanding a potential clients needs and outlining a vision appropriate for the budget, ask, and core user needs. Work with a wide range of clients and projects, such as e-commerce, financial services, healthcare, intranets, and many more.QualificationsWhat experience you need Aptitude as a hands-on, strategic thinker who can execute as well as lead. Ability to design across devices, from desktop to mobile, and across systems, from browser-based websites and apps to native apps for mobile. 8+ years as an Information Architect, Experience Designer or a related position. Proficient in wireframing and persona and journey map development. Degree in Human Computer Interaction, Library Science, UX Design, or a related field. Proficiency with prototyping tools such as Axure, Sketch, Adobe XD, Figma. Experience with research and usability testing tools such as UserTesting.com, Userlytics.com, OptimalSort and Treejack. An understanding of the end to end Experience Design capabilities and how they work together.What other qualities will help you succeed Strategic, creative thinker able to translate findings into clear guidance for designers and developers and define clear project measures. Ability to lead cross discipline teams. Demonstrable passion for designing great information architectures. Deep empathy with users, understanding that people will expect a humane, usable, and successful user experience as well as required functionality and features. Ability to communicate well with stakeholders, teammates, and users. A high-level understanding of current relevant technologies and ability to quickly comprehend the fundamentals of new technologies and how those might influence requirements, design approach, and product innovation. An understanding of various software platforms such as Magento, Insight, or other commerce platforms as well as AEM. Detail-oriented, efficient, flexible, and calm in the face of ambiguity. Ability to thrive in a fast-paced environment and meet aggressive deadlines. Consultancy or agency experience a plus. Flexible and adaptable in approach as well as to fit project budget and timelines. Ability to thrive in a fast-paced environment and meet aggressive deadlines. Skills in visual design, business strategy, content strategy, or writing a plus--but not required. Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.More About Perficient Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America.With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S SmallCap 600 index.Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.IMPORTANT INFORMATION: Applicants should ensure that their e-mail settings will receive e-mail from the iCIMS system otherwise, you could miss critical communications related to your application.#LI-JS1
Associated topics: gui, interactive producer, ui, ui designer, ui ux designer, user interface, ux, ux designer, ux ui designer, wireframing