Careers

Network Technician - Intermediate

  • Novalink Solutions LLC
  • Charleston, SC, USA
  • Nov 09, 2020

Job Description

Job Description

SCOPE OF THE PROJECT:
The project scope includes assisting Trident Technical College Division of Information Technology - Infrastructure Services with the following activities:
Preparing Desktop PCs, Printers and other network devices for network address changes
Recabling Network closets as needed
Deploying, Testing, and Troubleshooting Cisco Network Switches
Deploying, Testing, and Troubleshooting Wireless Access Points

DAILY DUTIES / RESPONSIBILITIES:
This Network Technicians responsibilities would include, but is not limited to:
Configuring networking on End-User PCs.
Configuring networking on printers and other network devices.
Provides input on network planning and projects.
Install Network Switches in closets during scheduled downtimes or before/after business hours. Recable as nesessary for function or aesthetics.
Install and test wired and wireless network connectivity and proper operation.
Work with end users to work with their schedule, provide excellent customer service.
Collaborates with areas across campus and with other IT teams.
Provides time and cost estimates.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Hands-on experience installating and supporting Cisco layer 2 and layer 3 network devices.
Hands-on PC support experience
Ability to work high-volume fast paced projects
Meets deadlines
Strong communication skills
Strong customer service skills
Ability to work independently with limited supervision and prioritize workload
Technical and business writing
Ability to configure network connected peripherals.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Wireless network knowledge and hands-on experience.
Experience building Cisco IOS networks
Firewall configuration and general operating knowledge.
Knowledge of higher education business processes and systems

REQUIRED EDUCATION: Associate Degree and 3-5 years of relevant experience

REQUIRED CERTIFICATIONS:
CCNA

INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)?
Initial round of phone interviews with in-person interview preferred before final selection

RequirementsSkills:
Category
Name
Required
Importance
Level
Last Used
Experience
Education
Associate's Degree
Yes
1

Miscellaneous
CCNA
Yes
1

Networking & Directories
CISCO HARDWARE ADMINISTRATION
Yes
1
Intermediate
Within 6 Months
1 - 2 Years

Networking & Directories
Cisco ISE
Yes
1
Intermediate
Within 6 Months
1 - 2 Years

Networking & Directories
Local Area Network (LAN)
Yes
1
Intermediate
Within 6 Months
1 - 2 Years

Protocols
Knowledge of networking protocols, including TCP/IP, HTTP, NTP, DNS, MLLP, NDM
Yes
1
Intermediate
Within 6 Months
1 - 2 Years

Specialties
Cisco
Yes
1
Intermediate
Within 6 Months
1 - 2 Years

Specialties
Network Engineering experience
Yes
1
Intermediate
Within 6 Months
1 - 2 Years

Additional Skills:
Ability to configure network connected peripherals.



Associated topics: client, help, network, pc, support, support specialist, technical support, technical support specialist, technician i, technician iii