Business Intelligence Lead

  • Humana
  • 60 Lispenard St, New York, NY 10013, USA
  • Nov 09, 2020
[Information Technology]

Job Description

Description The Retail Product & Strategy team focuses on strategically improving sales and customer experience to grow key Medicare customer segments. This small, high-performance team is comprised of strategy, product management, customer experience, and business intelligence leaders. In this role, the Business Intelligence Lead analyzes complex business problems using data from internal and external sources to create insight and influence decision-making. The Business Intelligence Lead works on problems of diverse scope and complexity ranging from moderate to substantial. This role offers the opportunity to make a real impact on the health and wellbeing of our members. Responsibilities The Business Intelligence Lead uses tools, technologies, applications and practices to collect, integrate, analyze, visualize, and communicate insightful and actionable business information from internal and external data. Advises executives to develop functional strategies (often segment specific) on matters of significance spanning product design, sales & marketing, customer service, and clinical. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. + Work directly with product, operations, and market executives and their teams to derive data insights and make data-driven improvements + Lead cross-functional analytics initiatives + Partner with business teams and analytics/technology professionals to identify data and technology related needs + Write queries to pull data from various data sets and platforms; create repeatable, automated ETL processes + Build online interactive dashboards and reports + Provide mentoring and indirect leadership to teammates with respect to consultative and technical skills in order to promote best practices and grow the organization Required Qualifications + Bachelor's degree and 8+ years in data analysis OR Master's degree and 4 years of experience + 2+ years of project leadership experience + Advanced experience working with big and complex data sets within large organizations + Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction + Proven ability to work with cross-functional teams and translate requirements between business, project management and technical projects or programs + Proficiency in understanding Healthcare related data + Proficiency in verbal/written communication to senior and executive leadership + Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications + Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field + Advanced in SQL, SAS and other data systems + Experience with tools such as Tableau and Qlik for creating data visualizations + Expertise in data mining, forecasting, simulation, and/or predictive modeling + Experience creating analytics solutions for various healthcare sectors Additional Information Scheduled Weekly Hours 40 About Us Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms -when and where they need it. Our employees are at the heart of making this happen and that's why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity Employer It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance. Humana Safety and Security Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact to validate the request. California Residents If you are a California resident and would like to review our California Consumer Privacy Act (CCPA) Policy click here: CA Resident Privacy Policy
Associated topics: business, business advisory, business analysis, business intelligence, business systems analyst, client, consult, consultant, information technology consultant, marketing