Sales Support-Consultant II (Renewals)

  • FICO
  • Ontario, CA, USA
  • Mar 30, 2021

Job Description

The Opportunity

We are looking for a highly motivated individual who has excellent time management, follow-up and customer facing skills and who always stays one step ahead! To be successful, the candidate must be able to communicate effectively across all levels of the company, including Sales, Product, Marketing, Services, and Finance.– Hiring Manager


  • Preparing and reviewing proactive quotes for clients in advance of expiration of current maintenance terms.
  • Working closely with other departments including Sales, Product, Legal and Revenue Accounting.
  • Progressing renewals opportunities through the sale cycle from lead / quote into closed business.
  • Maintenance of data and running reports on CRM - Salesforce.
  • Building a strong relationship with client contacts.
  • Up sell / cross sell into product renewals.


  • Bachelor’s degree required.
  • Bilingual an asset - Canadian French and English.
  • Self-motivated, high-energy with the ability to manage multiple initiatives simultaneously
  • Work well in a fast-paced environment.
  • Demonstrated ability to work independently, prioritize and manage multiple tasks at the same time
  • Demonstrates proficiency using Microsoft Excel, Salesforce, Pramata, (Oracle an asset)
  • Basic knowledge of sales and sales processes with an ability to apply policies, practices, and systems.
  • Previous experience within renewals preferred.

Our Offer to You:

  • High performance culture promoting recognition, rewards and professional development.
  • Competitive base salary coupled with attractive role-specific incentive plan.
  • Comprehensive benefits program.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

  • Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
  • Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems.
  • Lending — 3/4 of US mortgages are approved using the FICO Score.
  • Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfill your potential at

FICO values the benefit that diversity and a culture of inclusion bring to our workplace. We are an equal employment opportunity and affirmative action employer and we’re proud to offer employment and advancement opportunities to all applicants without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.