Inside Sales Representative

  • UPS
  • 1134 Rue Sainte-Catherine O, Montréal, QC H3B 1H4, Canada
  • Mar 30, 2021

Job Description

Future You wants to know – what is life at UPS really like? You’ll see that it’s about opportunity, teamwork, a supportive culture and benefits that help you become everything you’re envisioning right now.Explore the many ways UPS can enrich life for Future You. And if you’d like benefit information, find it with the specific job you’re looking for.

Job Description:

Dear Future UPS ISR,

You have probably spent a solid amount of time job hunting and cranking out applications. Before you tailor that resume and cover letter for this position at UPS, there’s a few things you should know about life as a UPS ISR.

We have a structured day here in ISR-land. Ensuring we have a solid list of companies to prospect daily is a priority. As a savvy, creative, hawk-eyed hunter with our eye on the prize, we spend most of our day winning new business; this is our bread and butter. We also service any customer issues and prepare new customers to partner with us. We optimize our day to make time for preparing upcoming sales presentations - whether that’s working on a slide show or analyzing customer shipping data. This is what a day in the life of a UPS ISR looks like. Don’t worry, you’ll receive TONS of training and support to help you accomplish all this.

If you are still reading, that must mean you’re still interested. That’s a good sign. As your future teammates, we want to share with you what we’ve learned so far from being an ISR at UPS - what will make you successful in this role, and what we expect from you. #1 - If you work hard, AND work smart, you will be successful. Have a solid work ethic. Stay focused and be organized. #2 - Be yourself and be kind. Use your unique skills and life experiences to engage your customers. This is how you earn people’s time AND business. #3 - Yes, this is a sales position, but you are not selling a vacuum or a used car. Your purpose is to rescue someone from their shipping nightmare! You will have the power of the largest package delivery company in the world behind you! We expect you to have setbacks, but we also expect you to overcome any challenge that comes your way - that’s key!

If you’ve made it this far, the best is yet to come! We’ve told you what the job looks like. We’ve told you what we expect from you. NOW, we would like to tell you what you can expect from us! As an ISR at UPS, you will be joining the best team atmosphere you have ever experienced. You may not have sales experience, but as long as you have a WINNING mindset, you will fit right in with this you will fit right in with this DREAM TEAM! People don’t go into sales to be an average performer, so we are a results-driven, high performing, sales group that wants EVERY team member to succeed. We will encourage you and mentor you - we’ve all been where you are now.

We work hard, but we also play hard! If you want to know what we mean by that, hit that “Apply” button and we will see you on the other side. If you like the traditional job description, that’s cool, too. It’s available down below.

Best regards,

Your Future, Fellow UPS ISR

The actual job:

  • As the newest addition to the UPS ISR DREAM TEAM, you are 50% problem solving mastermind, 50% creative guru, and 100% revenue generating genius. Your focus is to find new business, and to serve the partnerships that got us to where we are today! This is all achievable via phone and email – we’ll help you get there, we promise.

You’ll fit right in if:

  • You’re a collaborative team player
  • You’re a forward thinker with a knack for finding and improving inefficiencies
  • You’re self-motivated with an entrepreneurial flare
  • You’re resilient. Tough times don’t last, tough people do!
  • You’re a strong communicator with both internal/external customers


  • University Degree and or College Diploma
  • Ability to roll with the punches!

What’s in it for you?

  • Competitive salary and incentives
  • Competitive salary and incentives
  • Need new glasses or your teeth checked? We’ve got you covered! We’ll even help you save for your retirement
  • Hungry? SNACK DRAWER. This is self-explanatory
  • Opportunity to network with international colleagues
  • Pay it forward through volunteerism, charity work, and fundraising initiatives
  • Special rates with partner organizations including flights, hotels, car rentals, and entertainment

Only resumes of candidates under consideration will be acknowledged.

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.