Careers

Dispatcher - Camp Position

  • Diversified Transportation
  • Kitimat, BC, Canada
  • Mar 30, 2021
Warehouse

Job Description

Dispatcher

Location: Kitimat, BC

Diversified Transportation is currently looking for a Dispatcher to join our team in Kitimat. This is a camp-based position with fly-in/out options from Edmonton, Calgary, Vancouver and Nanaimo; 14 day on/7 day off rotation. Responsible for managing the day-to-day operations of driver communication, scheduling, and routing, this role is tailor-made for an industry professional with a focus on customer service and passenger satisfaction. The successful candidate must be able to work in a fast-paced environment and possess exceptional organizational and multi-tasking skills.

The health and safety of our employees and passengers have always been our top priority. In response to COVID-19, we have implemented the following additional safety protocols:

  • Safe and distanced interview process including virtual interviews and online onboarding
  • Personal protective equipment provided
  • Thorough wipe down of all high contact areas in the workplace (including buses) to be completed twice daily
  • Sanitizing bus interiors with Health Canada-approved disinfectant

Duties and Responsibilities:

  • Ability to dispatch day-to-day operations of fleet units
  • Provide tactful and professional phone assistance
  • Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures
  • Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment
  • Work independently to resolve customer/passenger issues in a professional and friendly manner
  • Administrative duties as required (payroll, filing, and reports)

Desired Requirements:

  • Possess strong organizational skills including time management, multitasking, and remaining calm in a hectic work environment
  • Excellent verbal and written communication skills
  • Experience in the transportation industry is an asset
  • Strong computer skills using Microsoft Office, Outlook and confidence in using database systems
  • Must have previous experience in administrative duties
  • Clear criminal record