Careers

Crisis Hotline Counselor

  • Youth Villages
  • Nashville, TN, USA
  • Apr 14, 2021
Education

Job Description

Overview

Manage the 24 hour triage crisis lines Responsible for dispatching the counselors into the community to respond to calls De-escalate and screen calls for safety Complete brief multi-systemic assessments of crisis situations by phone Document calls and follow up with families as necessary and appropriate We are looking for dedicated, creative, compassionate candidates that are able to recognize and preserve the dignity of those we serve and work cooperatively with the community.

Additional Information

Schedules vary and will be discussed in greater detail during the interview process

Youth Villages responds to crisis calls across the state however the triage teams are solely based out of Knoxville and Nashville, TN 

Qualifications

Requirements


Bachelor's in a social services field required, Master's preferred.
Degrees that can be considered include: social work, counseling, psychology, guidance counseling, or marriage and family therapy. Other degrees will have to be evaluated further to determine if they meet the qualifications.
A minimum of one year experience counseling children and families is required
Excellent written, verbal, and oral skills
Ability to manage multiple priorities simultaneously
Basic computer knowledge
Ability to maintain a flexible schedule

Experience growth and development through our continuous training as well as tuition and licensure reimbursement or pursue opportunities to advance both clinically and administratively with Youth Villages.

Additional Benefits

Medical, Dental, Prescription Drug Coverage and Vision
Retirement Savings Pension Plan
401(k)
2 weeks paid vacation
12 paid sick days per year
10 paid holidays

Paid Parental Leave
Mileage & Cell Phone Reimbursement

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.