Part-Time Teller

  • Blackhawk Bank
  • Rockford, IL, USA
  • Jun 23, 2022
[Financial Services - Banking/Investment/Finance] [Financial Services - Banking/Investment/Finance]

Job Description

Why work for Blackhawk?* Competitive Pay* Great Health, Dental, and Vision Coverage* Promote from within policy* Ongoing training and development* Tuition Reimbursement Program* Computer Loan Purchase Program* Quarterly Celebrations and Events* Blackhawk Bank Values Diversity and Welcomes All!COMPANY:On average, we spend approximately 13 years and 2 months of our lives at why not have fun doing it! Apply for a position at Blackhawk Bank and join a community focused bank whose Vision is to be the fun, smart place to bank, invest and work!Blackhawk Bank is a community bank focused on making financial dreams and goals possible. We do this by catering to and expertly guiding clients who live, work for, or own businesses within our local communities, making it our mission to make every customer a customer for life.TEAM:Our team is staffed with friendly and knowledgeable people. The teller team, who is part of the Retail team, is our first point of contact for walk in clients. The Blackhawk Bank Retail team provides our clients with our awesome customer service and gives our clients the information they need to fulfill all of their banking needs.JOB:Members of the Retail team help clients with services such as opening checking, savings and money market accounts, taking out personal, auto and student loans, opening personal credit cards, helping with or answering questions about online banking options and much more. Retail banking is a way for our clients to manage their money, have access to credit and deposit their money in a secure manner. Blackhawk Bank strives to be the one-stop-shop retail banking destination for our clients.Blackhawk Bank tellers work at one of our 11 branch locations during the banking hours of 8:00 am - 6:00 pm Monday - Thursday, 8:00 am - 6:00 pm Friday, 8:00 am - 12:30 pm Saturday. Tellers will alternate between working the teller line in the lobby and drive thru with other scheduled tellers.You'll spend your time:* Greeting clients by making them feel welcome and appreciated when banking with us.* Mentor and coach tellers on all teller functions and company policies/procedures.* Supervise the teller staff and help develop their personal and professional skills.* Accessing client account information, providing detailed account information as requested by client.* Maintaining accuracy and confidentiality with client account information in accordance with the Blackhawk Bank privacy policy.* Referring other bank products and services that appropriately meet client's needs and coach tellers on referrals.What you will be doing with the Company:* You will be the first point of contact for clients entering the bank, making your role an instrumental part of customer satisfaction and customer* You will directly contribute to the growth and stability of Blackhawk Bank, as happy, satisfied clients will not only stop by our branches for common banking transactions but to also purchase new banking and investment products.* You will directly contribute to the growth and development of your retail team, as happy, engaged employees will be create a team that is unified and successful.* You will have the authority to make exceptions for clients on a case-by-case basis.* You will provide necessary information to our clients and retail staff by managing and answering their questions.* Your personality and skills will help us make our clients become customers for life and your retail team become employees with a purpose!CULTURE:Blackhawk Bank strives to be one of the best places to work by promoting departments to work together to make our workplace enjoyable. We also hold a philosophy of "keep learning and teaching" to support our promote from within atmosphere. We offer employee recognition programs and wellness programs that focus on the mental and physical well-being of our employees. Additionally, we offer medical, dental, vision, generous paid time off, paid holidays, 401k match, tuition reimbursement, employee events and many more benefits.To work at Blackhawk Bank, you must be kind, supportive, inclusive, community minded and open to learning.
Associated topics: branch, branch teller, client, customer, customer service, customer service representative, deposit, saving, service associate, service representative