Assistant General Manager

  • Copart
  • Trenton, MI, USA
  • May 16, 2018

Job Description

The Assistant General Manager will assist the General Manager in managing the overall Planning, Organizing, Leading, and Controlling (P-O-L-C) functions of the facility. In addition, the Assistant General Manager will assist the General Manager in managing aspects of the P-O-L-C framework with the goal of leading the facility and staff to meet budget, revenue, and customer satisfaction standards. Through a thorough understanding of Copart policies and practices, the Assistant General Manager will offer hands on support to the team and create a customer first environment by offering unique and innovative solutions to customer's needs while maintaining company standards for policy, quality, and service.

* P&L responsibility- assist GM with review of both revenue and costs on a monthly basis for accuracy and opportunities

* Assist GM to hire, train and develop staff to meet company guidelines

* Assist the GM in managing the day-to-day operations of the facility including staff management, customer and employee issues as needed

* Assist GM in Audit of facility to confirm and enforce compliance with internal procedures as well as accordance with county, state, EPA and OSHA regulations

* Build relationships with members and sellers to manage customer satisfaction

* Assist GM in tracking and leading facility staff to meet company metrics

* Provide direction to team regarding duties and goals

* Minimum of two years' experience as a manager in a logistics, distribution or operations environment

* Proven track record of seamless operational functionality and achievement of corporate goals at the AGM level or higher.

* Ability to solve complex problems and issues

* Strong analytical skills to interpret and forecast financial budgets

* Ability to develop, recommend and implement plans for continuous process improvement

* Strong leadership experience and skills

* Excellent interpersonal skills

* Excellent written and verbal communication skills

* Great customer relations skills and experience

* Four year college degree preferred

* Proficient in all areas of Microsoft office

* Experience managing a staff of five or more people

* Bilingual skill a plus

* Valid driver's license


Associated topics: assistant gm, business coach, captain, editor in chief, executive team leader, fire marshal, petty officer, police chief, project manager, sergeant