Windstream Holdings
Broken Arrow, OK, USA
Job Description Job ID:20002110 Position Overview:This position requires expert knowledge of Avaya Aura Unified Communication technologies. Technicians at this level are considered experienced practitioners with a high level of expertise, skills and knowledge to perform required duties independently. Individuals in this role are required to perform advanced technical procedures including, but not limited to installing, upgrading, configuring, administering, and maintaining Avaya UC solutions as well as providing customer support, technical support for field operations and internal support for sales, project managers, and other technicians. Knowledge of industry standards, system deployment techniques, sequential problem solving, unified communications (UC), private branch exchange (PBX), automatic call distributor (ACD), voice over IP (VOIP), session initiation protocol (SIP), and local area networks (LAN) is required. Since class specifications are descriptive and not restrictive,...