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**Job Description** We are Bluewolf, an IBM company. We are a global consulting agency that builds digital solutions designed to create results. Now. We're looking for strong Technical Architect to join our award-winning team. As our Technical Architect, you will assume responsibility for the following: + Effectively collaborates with business consultants, project team and client resources to determine technical and functional requirements + Provides advanced technical and/or business consultative services during both the pre-sales and post sales cycle + Designs and develops customer solutions in Lightning, VisualForce, Apex, D/HTML, CSS, JavaScript, AJAX and other technologies + Effectively facilitates Technical Process Review sessions and technical UAT's + Gathers data migration requirements, analyzes data quality requirements, defines a data quality migration plan and executes. We believe in agile methodologies. Our goal is to identify value for businesses and enable solutions for success. The problems we solve are varied across industry, technology, and complexity. We scrum daily, work in short sprints, utilize TDD, pair program, have code reviews, and meet weekly to develop professional skills. We work as a team to inspire each other, push our creativity, and hold true to our ideals. Apply today to learn more about our Pack and why NOW is the best time to join our inventive team. **Required Technical and Professional Expertise** + Bachelor's Degree in Computer Science or related field + 4-6 years' prior experience in a consultative role with 2-5 years of prior Salesforce and Force.com experience + Professional experience in a test-driven and formal QA development environment + Deep understanding of HTML, Javascript (including Javascript libraries such as jQuery and Prototype) and CSS + Exceptional knowledge of object-oriented concepts and development experience with design patterns including MVC and MVC framework (ex. Ruby on Rails, Struts) + Prior work with OO languages (Java, Ruby, C#, C++, etc) + Experience with relational databases, including work with SOQL, MySQL, SQL Server, Oracle, or other common RDBMS. + Has attained both Platform Developer, and either Data Architecture & Management or Integration Architecture Designer certifications + Knowledge of Agile development practices **Preferred Tech and Prof Experience** + Platform Developer II and any other Domain Specialization certifications a plus **EO Statement** IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Associated topics: .net, algorithm, back end, c#, developer, sdet, software developer, software development engineer, software engineer, software programmer

SUMMARY The Software Build Engineer is responsible for managing and implementing all phases of build, release and environment management for a distributed team developing engineering software. Duties also include developing and maintaining custom scripts and integrating Open Source tools. RESPONSIBILITIES Perform software builds of ANSYS software products on Windows and Linux systems Write, implement, schedule and manage automated build scripts with Continuous Integration tools such as Microsoft TFS and TeamCity Maintain and support current software tools (Visual Studio, compilers, open source) Investigate and fix compilation and linker errors Assemble, create, and test distribution media for official and special version releases Execute acceptance tests to ensure product stability and conformance to company quality standards Support developers by deploying tools, addressing build and production system issues MINIMUM QUALIFICATIONS B.S. in Computer Science, Computer Engineering, or related field with 2+ years of experience Experience building software on Linux and Windows operating systems Strong scripting skills Experience developing software using C/C++ PREFERRED QUALIFICATIONS Visual Studio, Intel and gcc compiler knowledge Experience with scripting languages such as Python, Ant, C# and SCons Experience with automated build systems like TeamCity, TFS, Jenkins, etc. Experience with dependency management software such as Conan and NuGet Experience with Git version control software Experience implementing open source software Solid debugging and troubleshooting skills CULTURE AND VALUES Culture and values are incredibly important to ANSYS. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs - guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company: Customer focus Results and Accountability Innovation Transparency and Integrity Mastery Inclusiveness Sense of urgency Collaboration and Teamwork ANSYS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. ANSYS does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of ANSYS. Upon hire, no fee will be owed to the agency, person, or entity. by Jobble Associated topics: .net, application, back end, c++, devops, java, php, software developer, software development engineer, sw Associated topics: .net, algorithm, backend, back end, c#, develop, devops, programming, python, sde

* Duties HelpDuties Summary This position is located in the Department of Labor (DOL), Office of Workers' Compensation Programs (OWCP), Division of Federal Employees' Compensation (DFEC), Branch of Regulations and Procedures (R&P). Learn more about this agency Responsibilities The Branch is responsible for 1) the development and promulgation of regulations, policies, and procedures necessary for the administration of the Federal Employees' Compensation Act (FECA) and the War Hazards Compensation Act (WHCA); 2) for the updating and maintenance of these regulations and policies to reflect changes in related legislation, regulations, Appeals Board rulings, GAO, and other audit findings, etc.; and 3) for providing expert guidance to various internal and external stakeholders on FECA and WHCA matters. * Additional selections may be made from this announcement. * This position is inside the bargaining unit. * This position is telework eligible, schedule to be determined by management. Conducts analytical groundwork for developing and implementing highly complex, high-profile program initiatives and projects to include, but not limited to, the development and maintenance of new claims management systems. This involves identifying deficient claims processes across the program nationwide, conducting extensive analysis to determine the cause of such deficiencies, and making recommendations to implement reform initiatives. Applies seasoned knowledge of advanced qualitative and quantitative methods and techniques such as statistical analysis in researching and analyzing the relationship between incoming workloads, output, and performance levels; to project future program needs based on current workload analysis; to identify accomplishments and challenges and develop recommendations for management; and to ensure that initiatives support FECA's operational and strategic objectives administered nationwide. Reviews and analyzes a wide variety of compensation claims and other fiscal data such as claimant overpayments, provider debts, reconciliations, bill payment practices, and medical authorizations. Assesses the adequacy and effectiveness of the FECA administration, related claims, and benefit payment functions throughout the National and District Offices to ensure proper, consistent, and equitable application of FECA policies, regulations, and procedures. Identifies areas of needed improvement and recommends improvements and changes to claims management systems and/or policies and procedures based on such findings. Conducts analysis of existing data points pertaining to all aspects of FECA claim adjudication, medical services, rehabilitation, fiscal actions, and special claims handling and claims management processes. Recommends improvements to enhance data analytic capabilities. Develops and revises FECA program policies and procedures crucial to the design and implementation of new claims management systems. Creates new procedures and modifies existing procedures that cover all aspects of FECA claim adjudication, medical services, rehabilitation, fiscal actions, and special claims handling. Utilizes various automated software, as specified by management, to document business practices/workflows and to document existing claims management processes and analyzes. Recommends the position to be taken by DFEC on implementing new and/or revised regulations, policies, proposals, and process enhancements in conjunction with the development of new claims management systems. Develops and presents oral and written reports analytical/study findings, conclusions, recommendations, etc. to upper management officials within DFEC and OWCP in an effort to persuade management to accept and implement findings. Conducts audits and accountability reviews of FECA program functions throughout the OWCP District Offices nationwide; Evaluates and develops contractual agreements between DFEC and outside vendors for services critical to the FECA program to include, but not limited to, field nurses, vocational rehabilitation counselors, second opinion medical examiners and district medical advisors; represents the Branch on taskforces and working groups, which may include representatives both internal and external to the organization, concerned with operations, policy development, and evaluation of administrative management issues; manages relationships with other Federal agencies, labor organizations, audit entities, etc. for the exchange of information and to develop agreements and understandings of new and modified FECA claims management systems; Conducts special management studies on novel and complex topics, as requested by leadership. Travel Required Occasional travel - Meetings and Training Supervisory status No Promotion Potential 13 - There is no further promotion potential for this position. * Job family (Series) 0343 Management And Program Analysis Similar jobs * Analysts, Program * Program Analysts * Requirements HelpRequirements Conditions of Employment * Appointment to this position may require a background investigation. * U.S. Citizenship. * Must be at least 16 years of age. Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection. Reference the \"Required Documents\" section for additional requirements. THIS IS A TEMPORARY NTE 4 YEAR OPPORTUNITY. THERE IS ONE (1) POSITION AVAILABLE, LOCATION WILL BE DETERMINED AMONG THE 12 DFEC LOCATIONS ONCE A SELECTION HAS BEEN MADE. INCUMBENT WILL RETURN TO THEIR ORIGINAL OR EQUIVALENT POSITION WITHIN THE AGENCY AFTER THE 4 YEAR TIMEFRAME. THE AGENCY DOES NOT EXPECT THIS POSITION TO BE MADE PERMANENT. THE NTE DATE MAY BE TERMINATED AT ANYTIME PRIOR TO THE 4 YEARS IF MANAGEMENT FEELS THERE IS NO LONGER A NEED FOR THE WORK TO BE PERFORMED. Washington, DC $96,970-$126,062 Boston, MA $96,411-$125,335 Jacksonville, FL $87,252-$113,428 Cleveland, OH $90,814-$118,059 Dallas, TX $93,325-$121,323 New York, NY $99,927-$129,906 Seattle, WA $94,618-$123,004 Chicago, IL $96,403-$125,325 Philadelphia, PA $94,225-$122,493 Denver, CO $94,890-$123,358 San Francisco, CA $105,335-$136,936 Kansas City, MO $87,804-$114 Qualifications \"IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.\" Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-12, in the Federal Service. Specialized experience is defined as experience conducting studies and analyses of program policies and procedures, assessing program performance, recommending improvements to critical processes, procedures, and claims management systems, and/or developing or revising program policies and procedures to ensure effective and efficient program administration. Education There is no educational substitution for the GS-13 level. Associated topics: algorithm, develop, developer, devops, java, programming, python, sde, sdet, software engineer

Title Big Data Engineer AWS Location Philadelphia Building data pipelines, writing ETL logic in PySpark, or Scala. Ingestion of data into AWS from trafficking systems, on-premise databases (Teradata, MS SQL Server, HP Vertica etc.), on-premise Hadoop cluster etc. Spinning up appropriate EMR, EC2 instances for the job Scheduling the jobs and automating the jobs Creating the data sets in the appropriate format, i.e Parquet Ingesting the data into S3Redshift or any data warehouse for the external team to consume into their application Title Big Data Lead Engineer with AWS Location Philadelphia Architecting the solution, 2. AWS infrastructure related activities 3. Building data pipelines, writing ETL logic in PySpark, or Scala. Ingestion of data into AWS from trafficking systems, on-premise databases (Teradata, MS SQL Server, HP Vertica etc.), on-premise Hadoop cluster etc. Spinning up appropriate EMR, EC2 instances for the job Scheduling the jobs and automating the jobs Creating the data sets in the appropriate format, i.e Parquet Ingesting the data into S3Redshift or any data warehouse for the external team to consume into their application Associated topics: data administrator, data analytic, data architect, data center, data manager, data management, data scientist, erp, sql, sybase

Job Description The Director - Quality Assurance is responsible for maintaining a satisfactory level of compliance regarding all regulatory, quality and customer-related requirements affiliated with Current Good Manufacturing Practices (cGMP). Responsibilities include leading a team of QA leaders responsible for overseeing the quality control aspects of the site, interfacing with regulatory agencies to ensure compliance, managing quality systems, and driving process improvement initiatives. This position is responsible for Fisher Clinical Services Quality System deployment, key quality performance indicators/business metrics, controlled substance, equipment, facilities and computer systems validation, Quality investigations, customer complaint replies, verification and trending of effectiveness of proposed corrective and preventive actions. Interaction with key customers is also required in order to assure them of the site s commitment to quality. It also serves to facilitate their understanding of our quality system and ensures we are partnering with them to comply with any specific quality needs they may have. How will you get here? A Bachelor Degree in a technical field such as Pharmacy, Science, or Engineering from an accredited college or university. This position is responsible for leading and training QA Team Leaders in Clinical Packaging and the Quality Assurance Inspectors in plant operations in order to assure compliance with CGMP s, company SOP s and customer requirements. Applies Good Manufacturing Principles in all areas of responsibility. Demonstrates and promotes the company vision. Directs writing and maintenance of required SOP s within the company. Instrumental in developing plant-wide procedures to ensure compliance with customer requirements, regulatory agency requirements, and company policies and procedures. Oversees training programs designed to improve and maintain awareness of SOP s, cGMPS s and clinical packaging requirements within Quality Assurance and all functional areas of the site. Ensures that dept. personnel receive the training required to perform their jobs effectively including company policies and procedures as well as cGMP training and applicable quality processes. Develops and directs Quality Assurance programs involving inspection methods and controls that will ensure production of finished products that meet specifications and standards. Ensures the continuing review of the Quality System and the creation of new or revised procedures to effect improvements, reduce costs, and enhance efficiency. Plan, organizes and directs quality functions that assure meeting or exceeding customer requirements. Develops goals and objectives for department members. Maintains excellent client relationships by providing a technically competent QA Dept. Ensures that QA projects are completed on time and within budget. Staffs the QA dept. to support the business objectives. Conducts all activities in a safe and efficient manner. Other duties may be assigned to meet business needs. Knowledge, Skills, Abilities Seven years of management experience. A minimum of ten years of Quality System (QA Control) experience in the pharmaceutical, food, or regulated industry. Excellent verbal and written communication skills. Excellent interpersonal skills. Excellent organizational and planning skills. Excellent influencing skills. Excellent problem solving and root cause analysis skills Strong knowledge of cGMP s Experience leading and managing regulatory and client audits. Experience in a pharmaceutical clinical supply operation. Experience providing contract services to third party organizations. Strong knowledge of DEA regulations. Knowledge and experience with EU regulations and audits. Experience working globally in a matrix organization. Mastery of skills required to read, understand, and adhere to the SOPs and policies of a GMP environment. Can manage personnel in a cGMP environment Physical Requirements The position is administrative, is positioned in an office environment and requires standing, bending, reaching, walking, and talking as well as exerting up to 20lbs of force occasionally If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance. Associated topics: design, engineering, manufacture, product, product manager, production, program manager, quality

SUMMARY The Sr. Infrastructure Security Engineer is a senior, trusted advisor in global Information Security team focusing on the key values critical to our success - Partnership with the Business, Agility, Sense of Urgency and Innovation. This position plays an integral role in defining and assessing the organization's security strategy, architecture and practices as well as contributes to maturing the company's infrastructure security architecture and technology frameworks. As part of a global team, this position will help shape security in support of current and new business initiatives and grow the company. RESPONSIBILITIES Sets the direction and design as well as leads the implementation of enterprise-class security systems and data protection strategies Participates in the development of the global, enterprise technology architectural framework Interprets business, technology and threat drivers and develops practical security roadmaps Creates, maintains and updates architecture designs and models Researches and defines new and emerging security technologies, services, protocols and standards according to industry best practice, business requirements and company policy Identifies security design gaps in existing and proposed architectures and recommends changes or enhancements to existing processes or systems Influences changes to company standards based on emerging technologies, changing business drivers, emerging threats and risk Partners with the internal operations teams to deliver solutions and manage change Ensures all new technologies are effectively transitioned to internal teams to operate and maintain the technology Validates infrastructure and other reference architectures for security best practices and recommend changes to enhance security, reduce risks or increase business productivity Validates security configurations and access to security infrastructure tools Provides advisory services to the business to solve business problems Monitors industry security updates, changes, technologies, emerging threats and best practices for continuous improvement Establish and analyze alerting thresholds/triggers for security technologies Performs initial incident triage, determining scope, urgency, and potential impact of security incidents Adjusts incident response procedures and trains internal teams to respond to them Provides engineering support for security incidents and threats Coordinates with internal support teams as required to validate alerts, ensure incident resolution, and perform root cause analysis Performs forensic analysis on known security vulnerabilities and recommend risk mitigation procedures MINIMUM QUALIFICATIONS A minimum of five years of progressive experience leading the design and implementation of information security solutions in a complex enterprise environment Demonstrated technical experience delivering security infrastructure solutions for compute, endpoint and mobile security Proven record of demonstrating values of success: Partnership with the Business, Agility, Sense of Urgency and Innovation Strong working knowledge of operating system security, e.g. Windows and Linux Working knowledge of incident response, threat modeling and mitigation Working knowledge of common information security management frameworks, such as ISO 27001/2, ITIL, COBIT or NIST Demonstrated effectiveness working across multiple business units to deliver results Ability to lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals High degree of integrity, initiative, dependability and ability to work with little supervision Passion for delivering the best customer experience both internally and externally Ability to effectively respond to dynamically changing work environment and to positively influence business outcomes Excellent collaboration, interpersonal, and presentation skills Ability to effectively communicate complex technical information to various audience levels PREFERRED QUALIFICATIONS Bachelor's degree in Information technology or similar field preferred Six or more years of progressive experience leading the design and implementation of information security solutions in a complex enterprise environment preferred Experience with software development and engineering business trends and requirements Industry certifications related to information security a plus Experience delivering security solutions for high-compute, fast-paced businesses Experience working with AWS, Azure or Google Cloud platforms Working knowledge of SIEM technologies, cloud security, application security, network security and disaster recovery Working knowledge of change management, configuration management, incident and problem management Working knowledge of delivery methodologies such as Lean, Agile, SDLC, etc Intermediate to expert skills with the Microsoft Office suite: Word, Excel, PowerPoint, Visio CULTURE AND VALUES Culture and values are incredibly important to ANSYS. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs - guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company: Customer focus Results and Accountability Innovation Transparency and Integrity Mastery Inclusiveness Sense of urgency Collaboration and Teamwork ANSYS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. ANSYS does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of ANSYS. Upon hire, no fee will be owed to the agency, person, or entity. #SP Associated topics: forensic, identity, information assurance, information security, information technology security, protect, security analyst, threat, violation, vulnerability Associated topics: cybersecurity, forensic, identity access management, idm, information assurance, information technology security, phish, security, threat, violation

Cliecon Solutions, Inc (Cliecon) is a software services and product development company, incorporated in New Jersey. Cliecon has been addressing staffing, solutions and end to end support services for clients of several business domains. The core competency of Cliecon is domain expertise in Banking Financing, Pharmaceuticals, Healthcare and Retail businesses in US. Nevertheless, Cliecon has the capability to provide consulting services to other business domains too. Cliecon has a significant focus in providing end to end consulting and development services with the help of its strong domain background. Our highly qualified dedicated domain experts have been successfully able to steer project successes for several clients. Cliecon has a very strong pool of technical resources that can be deployed within a short span of time to address IT demands at a low cost, enabling customers to show steep profits within the organization. Skills Mobile Application Development Xamarin Products .NET Framework Agile Methodologies Android Development C Git Microsoft SQL Server Associated topics: back end, c++, developer, devops, matlab, perl, sde, software engineer, software programmer, sw

Business Unit: Program Overview The Comcast Cooperative Educational Program (Co-op) immerses students into the daily operations of a contemporary media and technology company while working side-by-side with Comcast's top innovators. Designed for students whose curriculum allows for a cooperative learning track, the co-op becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units. Throughout the experience, there is opportunity for exposure to mentorship and professional development while having some fun along the way. Role Overview As a software engineer on the NGAN Engineering team, you will be part of a team that is building next generation access network, which will help deliver the services of the future to our customers. The software applications we are building is a containerized, microservice-based, cloud-deployed services. You will work closely with a cross functional team to design, implement and maintain quality software. To develop full-stack web application that will enable the automated configuration of NGAN systems as they are deployed across the US. Along with enhancing this web app, possible projects include: writing software to support NGAN operations on an ELK stack, creating Grafana dashboards by querying Prometheus, and creating a configurator for vCMTS. Through these projects, you will gain experience developing software using modern, open source packages with the close mentorship of software engineers at Comcast. Co-op responsibilities include but are not limited to: -Employ test-driven development to write production-ready code -Perform code reviews -Participate in an agile Scrum software development framework -Contribute in design and architecture sessions -Collaborate constructively with team members Preferred Qualifications -Currently pursuing a Bachelor's degree from a United States-based college or university that has a cooperative learning track -Available to work 40 hours per week for 6 months starting April 1st, 2019 -Preferred Majors: Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Engineering Technology, Information Technology, Software Engineering, Information Systems -3.2 minimum cumulative GPA preferred -Experience programming (Python, JavaScript, C++, Java) -Knowledge of data structure and algorithm design -Knowledge of object-oriented programming -Familiarity with Unix/Linux environments -Experience in Test-driven development/test automation, continuous integration, and deployment automation -Adaptable, proactive and willing to take ownership -Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly -Great design and problem-solving skills, with a strong bias for architecting at scale -Authorized to work in the United States of America -Comcast is an Affirmative Action/EEO employer M/F/D/V Core Responsibilities: - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Comcast is an EOE/Veterans/Disabled/LGBT employer Associated topics: .net, application, backend, back end, develop, perl, php, python, software development engineer, sw

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Position Description : Penn Medicine is looking for an Application Architect for the EPIC EMR area As the Applications Architect, this person will be responsible for the management, logical and physical design and implementation of the clinical application that support strategic objectives. Providing technical and architectural leadership for solutions developed Influences the technical objectives of assignment Researching, analyzing, designing, proposing and delivering solutions that are appropriate for the business and technology strategies Creating project and application architecture deliverables that are consistent with architecture principles, standards, methodologies, and best practices. Leading technical design sessions with the development teams, including detailed design specifications, and ensuring that architecture standards are followed. Working with business clients and product owners to review business drivers, needs, and strategies to anticipate future business and technology needs. Communicating implications of architectural decisions, technology costs, benefits, and implementation requirements to business and IT Leadership. Defining and validating non-functional (technical) requirements, and establishing traceability between requirements and application architecture/design. Demonstrating leadership by instilling a culture of execution, operational excellence, and accountability. Contributes to the implementation of innovative project solutions through hands-on development and/or configuration activities Minimum Requirements : Minimum Degree Requirements and Experience Required: Bachelor s degree required, preferably in Computer Science, Computer Engineering, or allied disciplines. Current Internal Penn Medicine Information Services division employees may be considered with proof of active and continued enrollment in an approved bachelor degree program. Minimum of 3 years previous experience leading technical application projects ranging from simple to complex. Core application proficiency across multiple areas. 5 or more years working directly with the application suite on technical/workflow build, maintenance, and project related tasks. Required Skills: Must have experience with end-to-end build/design for EMR application. Fluent understanding of vendor application infrastructure and design, able to articulate how data flows through application to downstream systems. Ability to manage projects from inception to successful implementation. Preferred Skills: Excellent verbal, written, and interpersonal communication skills. Strong listening skills. Demonstrated ability to own success of projects. Ability to work within deadlines and with multiple priorities; ability to adapt to changing priorities. Orientation to teamwork and achievement of company and departmental goals. Problem analysis skills and articulate communicator of complex technical and business topics. Additional Information : Be a part of the exciting and ground-breaking upcoming years for the Penn Medicine Information Services department Because growth is essential to continuing to meet the current and future needs of patients, Penn Medicine continues to expand its capabilities. Penn Medicine's Information Services (IS) Department focuses its efforts on the clinical and financial systems that support the day-to-day operations of four hospitals, several satellite practices, and more than 2,000 physicians. Learn more about Information Services We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Penn Medicine Live Your Life's Work EOE/AA, Minority/Female/Disabled/Veteran We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. - provided by Dice Analysis, Architecture, Development, Epic, Genetic, HTTP, Management, PC, Project, Research Associated topics: application architect, back end, c/c++, c#, design, devops, lead, matlab, perl, project architect

Position: SAP PP Analyst Location: Harrisburg, Pennsylvania Permanent with an end client Company Information: For 50 years, they have manufactured and supplied building products for the commercial and residential construction markets. In addition to roofing, the services they provide is waterproofing, framing and general construction. Why should you join this company? My client will continue to grow as they expand SAP to Asia and South America. Role: You will be responsible for all of SAP PP support across 26 locations and implementations across new acquisitions. Serve as project manager when needed. Qualifications: BS degree 3 to 5 years of configuration and implementation experience The IT Recruiters at Magee Resource Group are experts in recruitment and staffing with a global record of success in the industry since 1995. We've identified and placed thousands of mid, senior and executive-level professionals across the globe, staffed thousands of professionals on interim projects, and have a global staffing workforce of several hundred consultants focused in the IT, Federal, Cybersecurity and Healthcare space. \"Helping Companies Become Great by Introducing Them to the Right People\" - provided by Dice SAP PP Associated topics: business analyst, consultant, human resources information systems, information technology, kronos, peoplesoft, sap, sap hanna, system administrator, system analyst

About NESS, Ness Software Engineering Services is a recognized global leader in software product and platform engineering. Ness is the partner of choice for companies who differentiate their products and services through commercial grade, value added software. Ness delivers competitive advantage through shorter time to market, more engaging user experience and higher productivity, drawing on more than a decade of product engineering expertise along with world class distributed agile practices, innovation through emerging technologies and cutting edge mobile experience engineering. Ness has cultivated long-term client partnerships with leading companies who value a culture of engineering excellence, transparency and co-innovation. Ness employs 6500+ people who work alongside clients in North America, Europe and Asia and operate technology and design centers in India, Slovakia, Czech Republic, Romania, UK, Israel and the U.S. Ness has more than 500 clients including many Fortune 1000 and Software 500 companies in key vertical markets including education, media & publishing, financial services, travel, transportation & entertainment, retail, sports, software and high end technology. Ness Software Engineering Services is a division of Ness Technologies, Inc., a private company fully owned by The Rohatyn Group. Role : Java developer Location :Canonsburg, PA Start Date : ASAP Duration : Full Time Our client is looking for a Java/J2EE developer, strong in back end to middle-tier development, to work on a team services portal for a property and casualty insurance company. This consultant needs to be well versed in Spring 3.0 and Hibernate (Mybatis), and jQuery. * Expert skills in Java/J2EE, Object Oriented Design Patterns, XML, DB2, and SQL * Must have good understanding of non-functional requirements (performance, scalability, maintainability, security) * Must have excellent design skills (class diagrams, sequence diagrams, activity diagrams, etc.) * Must have leadership, and cross-communication skills to work with other domains/teams Servlets, JSP, EJB, JDBC, Logging mechanism (ex. Log4J), Transaction Management and Thread Management At least 1-3 years of knowledge on MVC framework like Spring/Struts/Grails and ORM tools such as Hibernate, MyBatis Strong analysis skills Demonstrated understanding of code analysis, code conversion and automated testing tools Regards Bhupendra Pandey * MANAGER - US RECRUITMENT Ness Digital Engineering A division of Ness Technologies 1000 Town Center Way Suite 210 Canonsburg, PA 15317 Tel: +1 724.###.#### ...@ness.com | www.ness.com | linkedin.com | facebook.com - provided by Dice Java/J2EE, Object Oriented Design Patterns, XML, DB2, and SQL Associated topics: .net, algorithm, application, c c++, c++, developer, devops, php, sde, software development engineer

**Company :** Highmark Inc **Job Description :** **General Overview:** Successful definition, implementation and delivery of complex programs that requires cross-functional collaboration and interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors. Provide project and IT consultative services to the Member Satisfaction team during the design and budgeting process, then manages a matrix group of employees and contractors who serve on project teams and/or within departmental work groups to achieve a coordinated benefit. Provision of process flow analysis (LEAN) for activities that impact Stars ratings. **Essential Job Functions:** + Work with management to assemble project teams and work groups to produce deliverables required to achieve the objectives of a defined corporate program. Lead project managers and work group leaders in the development and maintenance of comprehensive plans for a defined corporate program. + Organize, direct and coordinate cross-functional activities to focus corporate resources on the successful delivery and implementation of the desired results for a defined corporate program and/or strategic initiative. + Work with the executive sponsor of a corporate program (VP or higher), and other management as required to achieve the objectives of a defined corporate program. Acquire detailed understanding of the business objectives for an assigned area. + Monitor and evaluate the progress, alignment and financial \"health\" of a cross-functional group of projects and related activities which together, constitutes a defined corporate program. Direct corrective action as needed to maintain the viability of the program. If required - Report to the executive team/sponsor/steering committee on the progress, business impacts and strategies around the program(s). + Assess risks that might jeopardize successful achievement of the desired results of a program, develop risk mitigation strategies and tactics, and implement risk mitigation plans. + As needed - Partners with procurement to develop and execute strategies related to the service/asset contracts. + As needed - Manages the vendor to the responsibilities outlined in the contract and statement of work. + Other duties as assigned or requested. **Minimum Qualifications:** + High School Diploma / GED + Minimum of ten (10+) years' work experience in project management + Minimum of ten (10+) years' work experience delivering business solution using information technology **Preferred Qualifications:** + Bachelor's degree in Business Administration or Technology Management-related area of study. + MBA or Master's Degree in Technology Management-related area of study. + PMP or Certification in Project Management **Referral Bonus:** Level 1 ---------------------------------------------------------------------------------------- Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity ( ) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please call HR Services at 844-242-HR4U or visit HR Services Online at ...@highmarkhealth.org Req ID: J139452 Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

UI Angular Developer - Usability Pittsburgh, PA Full-Time 1) HTML, CSS, Javascript, 2) Good Experience in any version of Angular 2, 4, 5, 6, 7 3) Good Experience in testing and debugging 4) Working knowledge on using Developer Tools 5) Awareness on JSP and servlets Needs to be familiar with 1) Any of the repository tool (like Bit Bucket) 2) Agile experience with tools like (VersionOne , JIRA) Associated topics: gui, interactive producer, interface, ui designer, ui ux designer, user experience, ux, ux designer, ux ui designer, wireframing

Our direct client is looking for the following resource. Please respond to ...@itmmi.com with your resume in word format and contact details if you would be comfortable with the following job description. Role : Windows Patch Management Analyst Location: Audubon, PA Position Type: Long term Contract Job Description: We re taking Microsoft Windows patch management to the next level with better automation and configuration management. Be a part of the team that is making this happen. The Windows Patch Management Analyst will perform data analysis, risk assessment, desktop patch management and compliance process improvement for security of enterprise Microsoft Windows Platforms (Windows 7 and Windows 10). Patch Management - Prioritize, plan, schedule, test and execute the distribution of Windows related patches. Job Responsibilities: Collaborate with business and IT partners to manage security vulnerabilities. Security patches management and administration for Windows clients using SCCM. Conduct research and keep abreast of latest security issues. Perform risk assessment and data analysis for security compliance. Review and update written security policies that revolve around client technologies. Develop and approve security processes and solutions around ensuring compliance. Identify emerging security risks and prioritize into high, medium, and low status. Act as primary liaison for Microsoft Windows Platforms (Windows 7), MS Office, and Internet Explorer security issues. Communicate with clients and leadership to provide updates on security initiatives. Perform other tasks, duties, and responsibilities as assigned. Required Skills: 1+ year of experience working in a software patch management role as process and compliance specialist. Knowledge of Windows scripting and Microsoft SCCM patch administration. Windows Active Directory Group Policy administration. Patch management for Windows 7/Windows 10 client software-related issues. Strong attention to detail and exceptional organizational skills. Dedicated to regulatory compliance and process-centric goals and objectives. Ability to interface with IT subject matter experts in server, networking, and security This candidate should be self-sufficient with practical desktop security experience in securing Windows platform computing environment. Demonstrated data analysis and security trend reporting knowledge are required for this position. High level of familiarity with risk assessment for remediating security vulnerabilities. Experience securing Microsoft Windows 7 OS environment. Desktop security reporting experience. Strong communication skills, both written and verbal. Vibha Malik | Resource Manager Mitchell Martin Inc. T: 646-###-#### | M: 732-###-#### E: ...@itmmi.com W: www.mitchellmartin.com - provided by Dice Windows Patch, SCCM Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

Pension Calculation- Sr Solution Specialist - USDC Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ... Work you'll do Support Human Capital & Benefits projects for government / public services organizations Identify and validate underlying pension plan data elements required to calculate benefits in compliance with the plan document Interpret pension plan provisions and perform all types of pension plan calculations, including retirement benefit estimates and statements Support consultations on pension plan administration leading practices, including process and operational efficiencies Respond to client inquiries, interact with client, pension plan administrators and actuaries to obtain information and resolve questions Review work prepared by junior associates The Team The Workforce Transformation practice delivers solutions to help our clients transform their workforces and workplaces for business success in this era of technology disruption. We deliver solutions to enable our clients' success in creating the very best workforce to achieve their business aspirations - providing end-to-end workforce lifecycle solutions. Workforce Transformation supports our clients by: Imagining and transforming the composition and capabilities of the workforce to match the needs of the future of work in this age of technology disruption Delivering end-to-end transformations of workforce programs, services and processes to identify, build and incent to drive success of organizations and their workforces Delivering solutions within each workforce domain: Branding & Acquisition; Rewards & Well-being; Performance, Learning & Career Mobility; Leadership & Teaming; Diversity & Inclusion Qualifications 6 + years of relevant industry and consulting experienced Strong research, analytical and problem-solving skills Project management experience Ability to perform pension plan data analysis and identify trends in large data sets Ability to apply data analysis results to development of solutions and recommendations Strong critical thinking skills Excellent written and verbal communication skills Ability to work independently and work collaboratively Strong attention to detail, time management and follow through Proficient with Microsoft Word, Excel, Access, PowerPoint Candidate must be eligible to obtain a US security clearance Candidates will need to be open to travel up to 10 % Undergraduate degree (BA, BS) required Experience working on multiemployer pension plan data and/or familiarity with multiemployer pension plans Preferred Experience/Qualifications for this position include the following: Experience working on multiemployer pension plan data and/or familiarity with multiemployer pension plans Interest in obtaining and/or pursuing actuarial credentials such as ASA, EA, or FSA How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte's culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals. #LI:PTY #IND:PTY - provided by Dice Analysis, Consulting, Data Analysis, Development, Excel, HTML, HTTP, Lifecycle, Management, Microsoft Word, PowerPoint, Project, Project Management, Recruiter, Research, Security, XML

Business Unit: Summary Working within Finance's Billing Assurance group, this is a multi-facetted technical role focused on providing data analysis to drive operations and strategy. This role will learn product construct across all residential product offerings by interfacing with various marketing, finance, operations, and engineering teams in the organization and build detailed data integrity reports to lead billing compliance. Core Responsibilities Contribute to the development of data and analytic solutions that are in direct support of operational business objectives. Perform requirements gathering, build, validation, automated implementation, and support of data integrity reporting. Extract and analyze critical and sensitive customer billing information from Comcast's data warehouse and enterprise data environments using ETL software. Integrate data from multiple sources into unified reports that support executive and division reporting needs. Responsible for facilitating UAT testing of newly built reports. Act as the primary liaison to the end user community to present findings, support content questions, and drive enhancements to ensure reports are actionable and remain aligned to current business practices. Partner with stakeholders to identify data issues and root causes, and develop technical solutions accordingly. Identify new reporting opportunities. Build API calls to vendor system to check critical bill content. Support hardware and software upgrades, as necessary. Coordinate with System Administrators and software vendor and confirm successful implementation. Troubleshoot technical issues resulting in job failures and coordinate solution across appropriate groups (system administrators, database administrators, engineering, etc). Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Required Skills and Experience Bachelors Degree or Equivalent in Information Sciences, Technology, Computer Science or related field Generally requires 2-5 years relevant work experience. Demonstrated proficiency with SQL coding a must. Prior experience with programming languages (JAVA, Python). Minimum 2 years experience with end-user reporting tool such as BRIO, Hyperion, Cognos, SAS, Microsoft Reporting Services, OBIEE. Proficiency with shell scripting. Prior experience working with Oracle or Teradata databases. Prior experience working in a Unix/Linux server environment a plus. Experience working in a data warehouse environment preferred. Soft skills: Excellent written and verbal communications skills Excellent data analysis skills Organized, structured, methodical Analytical with strong problem solving ability Strong prioritization and time management Comcast is an EOE/Veterans/Disabled/LGBT employer Associated topics: backend, c++, c#, devops, python, sde, sdet, software development engineer, software engineer, software programmer

Job Title Front End Developer Web Developer React Developer - Remote Telecommute - Multiple Positions in Multiple Locations Work Locations Fairfax, VA, Atlanta, GA, Jacksonville, FL or Lafayette, LA Duration 12+ Months Job Overview As a Senior Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will work with solution architects and developers on interpretationtranslation of wireframes and creative designs into functional requirements, and subsequently into technical design. Required Skills Passionate coders with application development experience. Specific technology requirements include ReactJS HTMLCSS No SQL databases such as Mongo Node.js Integration with REST and microservices Java Experience working with a cloud platform. OpenShift is a strong plus Client facing or consulting experience highly preferred. Skilled problem solvers with the desire and proven ability to create innovative solutions. Flexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments. Future technology leaders- dynamic individuals energized by fast paced personal and professional growth. Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers. Bachelorrsquos Degree in MIS, Computer Science, Math, Engineering or comparable major. Solid foundation in Computer Science, with strong competencies in data structures, algorithms and software design. Knowledge and experience in developing software using agile methodologies. Proficient in authoring, editing and presenting technical documents. Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff. ldquoReliable Software is an Equal Opportunity Employer. Reliable Software does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.rdquo Associated topics: application, back end, c++, c#, matlab, perl, sde, software developer, software engineer, sw

Description Robert Half Technology is looking for an SAP Project Leader in the Swiftwater area. Forward your resume to Morgan Komatick - [email protected] if you are interested in this SAP Project Leader role. Description: * Review new/existing requests with business * New Projects - Provide budget estimates * Secure funding for projects with business, ITS, etc. Get PO's/PRO assignments created as needed. * Manage L3 BA's during projects, identify risks/issues to project or timelines - communicate with Business * Needs to be aware of Good documentation practices, and working in GxP environment. * Work with or serve as IPL for some IA related projects. * Serve as Platform Lead/System Owner for IS2000 supporting IA (MM, PP, QM, WM). * Provide technical input / expertise for IA related areas to NAAMS, L3's as needed * Address questions from business about potential IS2000 functionality * Primary point of contact for IA IS2000 support and applications Forward your resume to Morgan Komatick - [email protected] if you are interested in this SAP Project Leader role. Requirements Skills: * SAP ECC 6.0 * Experience working in MM, PP, QM and WM Modules * 10+ yrs SAP experience * Project Management Skills * Lead Development and implementation teams experience Education: * College Degree Required, PM Certification preferred Forward your resume to Morgan Komatick - [email protected] if you are interested in this SAP Project Leader role. **Technology doesn't change the world. People do.** As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. **Leader among IT staffing agencies** The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. Apply for this job now or contact our branch office at 888.###.#### to learn more about this position. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. ? 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. *Location:* Swiftwater, PA *Date Posted:* February 12, 2019 *Employment Type:* Contract *Job Reference:* 03710-#######678 *Staffing Area:* Technology & IT Associated topics: administrator, associate director, director, head, leader, leadership, manager, monitor, senior associate, senior director

Job Description POSITION SUMMARY Aetna's Medicare Stars Data Intelligence Team is growing, and this is an exciting time to join us as our Sr. Informatics Lead Tableau Specialist. This position will be responsible for leading, managing, architecting and delivering Tableau reporting and portals for our Medicare Informatics team. Fundamental Components: * Lead and execute the successful strategy for delivery of analyses and analytic solutions to meet business needs for Aetna's Medicare business partners. * Lead strategy and interacts directly with key high-level stakeholders, end-users and colleagues to design and develop dashboards in Tableau. * Apply advanced technical, analytical and consultative skills utilizing an extensive knowledge of healthcare data, Tableau and information systems to develop and deliver reporting components that satisfy business needs within defined SLAs. The Fundamental Components of this position include, but are not limited to, the following: * Extensive knowledge of data visualization techniques and visual design concepts using Tableau * Leads the design and development of user friendly dashboards using complex health care datasets from different Medicare data sources * Creates high performance Tableau reports that address strategic and tactical business needs * Leads the development of reusable templates, make recommendations for connected dashboards and self-service reporting for business partners * Evaluates dashboard performance periodically and improve dashboard load/refresh times * Leads Cross function/segment group facilitation/presentation to increase awareness and promote adoption of Tableau dashboards * Proactively builds and maintains internal and external relationships across all lines of business as the primary point of contact for all key stakeholders * Leads and presents outcomes/results of statistical models on intuitive dashboards * Mentors internal development team and promotes opportunities * Implements best practices to ensure dashboard design consistency across all dashboards for best user experience * Very good understanding of relational data structures and skilled in writing complex data analysis queries Other desired skills include: * Tableau Geo-coding, Statistical and Forecasting features * Excellent in using Level of Detail (LOD) and table calculations * Skilled in using histograms, Bins, box plot and whisker plots BACKGROUND/EXPERIENCE desired: * 10 or more years of healthcare, health insurance, or relevant combination of experience * Experience with Tableau: Designing and Developing Dashboards using Tableau Desktop for various organizational metrics and indicators using best practices and industry standards * Demonstrated ability to effectively communicate and negotiate across the business and in the external health care environment. * Strong reporting skills using Excel, Access, Word and/or PowerPoint. * Contributes and creates a motivated work environment within the team EDUCATION The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience. REQUIRED SKILLS Technology/Developing Competitive Technology and Architecture/FOUNDATION Technology/Leveraging Technology/FOUNDATION Technology/Promoting Emerging Technology/FOUNDATION DESIRED SKILLS Leadership/Driving a Culture of Compliance/FOUNDATION Leadership/Fostering a Global Perspective/FOUNDATION Telework Specifications: Potential for Full-Time Telework (WAH) will be evaluated based on the candidate and location. ADDITIONAL JOB INFORMATION The Medicare Stars Data Intelligence team presents a fast paced and agile work environment with a focus on delivering the best outcomes for the Medicare business and our Medicare members. We work in a cross functional collaborative manor that will provide many opportunities to grow and flex your Medicare knowledge and acumen. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard. Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately. #LI-MR1

Req Id 30471 - Posted 02/01/2019 - Information Systems & Technology - King of Prussia. Pennsylvania. US Associate Analyst, Service Desk - Corporate IT (iTEAM) Arkema Inc. - King of Prussia, PA SITUATION IN ORGANIZATION The Associate Analyst, Service Desk position reports to Lead, North America Service Desk located in King of Prussia, PA who reports to Manager, AMAS Central Services & North America Client Support. There are a total of 4 positions performing this job. This position does not formally supervise any other positions. JOB DIMENSIONS Provides iTeam Service Desk Level 1 telephone/email support of PC hardware, software, mobile devices, enterprise applications and users to North American client-base. iTeam Service Desk receives ~32,000 contacts annually Supports ~ 3,400 clients across 38 facilities in North America, including manufacturing facilities operating on a 24x7 schedule (After hours emergency coverage has a targeted / specific scope) North American network & support base includes: 2,700 LAN accounts, 3,200 workstations, 50 public warehouses Scope includes enterprise applications, remote connectivity, LAN connectivity, desktop applications, manufacturing applications, Windows operating systems, mobile devices, O365 messaging, Microsoft Teams, collaboration tools, etc. KEY ACTIVITIES AND RESPONSIBILITIES Perform Level 1 support for incoming contacts to iTeam Service Desk, including: Contacts received via phone call, email and voice mail. Contacts include system issues, questions, service requests, training. Evaluate, prioritize, troubleshoot, analyze, research and resolve Level 1 PC hardware/software, mobile device, and application incidents reported by clients. Answer client questions. Assess issues for escalation to Level 2/3 iTeam support teams where indicated. Update Service Desk SharePoint knowledge database with technical support documentation. Demonstrate technology and provide ad hoc training on IT and PC processes to clients. Direct clients to published documentation for sustainable knowledge transfer. Identify gaps in knowledgebase and generate new/revised user documentation as needed. Observe and escalate trends in reported issues. Identify requirement to communicate information and status on widespread issues to client base. Rotating after-hours support: Central point of contact for designated business-critical issues. Receive client call, analyze issue. Either resolve with client or transfer issue to responsible Level 2/3 iTeam personnel as required. Record all incidents in global Service Management Tool (SMART). Document resolutions in SMART. Record termination requests in WISP system. Triage and escalate uncategorized WISP tickets to proper iTeam support teams. Process password resets for SAP, Windows, Domino, and other applications. Other Duties as Assigned: Perform ongoing monitoring of enterprise PC virus activity via Kaspersky anti-virus application dashboards and monitor PC health using NexThink tool. Investigate virus alerts and make necessary updates on user PCs. Resolve or escalate issues to Front Office Team (Level 3) as needed. Execute assignments in the areas of user training, continuous improvement, documentation, software upgrades and deployment, application testing, etc. Support global and regional iTeam project requirements as needed (hardware / software installs and upgrades, support documentation, user training, call tracking). Participate in group collaborations for the rollout of projects including end user support troubleshooting Update project team with status updates on support issues related to project(s) rollout CONTEXT AND ENVIRONMENT Limited travel possible (less than 5%) Positions located in King of Prussia, PA or Wauwatosa, WI Urgency in emergency situations that require immediate attention and communication through resolution of the issue. Provide after-hours support/issue forwarding for business-critical emergencies (rotational assignment; uses emergency alerts). Contacts received via telephone, voice mail and e-mail. Primary method of responding to client is via direct telephone contact and client-approved remote access to their workstation. Use standard business tools to perform job: SMART, WISP (built on ServiceNow), NexThink, Numara, Kaspersky, Active Directory, OS/Desktop utilities Adhere to and support established global IT standards and policies for PC hardware and software. Ability to physically move IT hardware in a safe manner. Supports the site HES policy and complies with all regulatory and internal requirements Participates in HES activities provided by site management and Arkema Inc. (e.g., Behavioral Base Safety, SafeStart, etc.) Supports and promotes the reporting of all health, safety, environmental, near-miss, accident or injury incidents REQUIRED EDUCATION/QUALIFICATIONS /WORK EXPERIENCE Bachelor's Degree in Computer Science, Business, or related field or progress towards this preferred with related required work experience 2 years' experience in an IT help desk team environment and/or a minimum of demonstrated knowledge of workstation applications and tools 2 years' experience/ skills in PC configurations, diagnostics/troubleshooting techniques Preferred software skills in Windows Operating systems, Microsoft Outlook, Microsoft Office, Microsoft SharePoint, Internet Explorer and Chrome browsers, iPhone, WebEx, and other standard personal productivity and collaborative applications. DEMONSTRATED COMPETENCIES Demonstrate a high level of experience problem-solving, root cause analysis and troubleshooting. Determine breadth of impact and provide rapid development of corporate communications in response to enterprise-wide issues (System Status, 7500 Service Desk line) Demonstrate effective customer service and problem solving skills. Exceptional interpersonal skills required to work with people from a wide range of organizations and levels. Excellent verbal and written communication skills. Demonstrate ability to effectively interact within teams, and also work independently Interest in learning various aspects of key activities to develop technical/business/professional knowledge needed at current and future position. Learns how own actions impact Arkema as a business. Compliance with safety procedures for a safe work environment. Demonstrates interest and willingness to collaborate across the team, including knowledge sharing. Works to balance and prioritize client service/support needs Support and be a proponent of change as the business and technology evolves Champion iTEAM and Arkema A designer of materials and innovative solutions, Arkema shapes materials and creates new uses that accelerate customer performance. Our balanced business portfolio spans High Performance Materials, Industrial Specialties and Coating Solutions. Our globally recognized brands are ranked among the leaders in the markets we serve. Reporting annual sales of ???8.3 billion in 2017, we employ around 20,000 people worldwide and operate in some 55 countries. We are committed to active engagement with all our stakeholders. Our research centers in North America, France and Asia concentrate on advances in bio-based products, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation. Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence. Company Description: A global chemical company and France's leading chemicals producer, Arkema is building the future of the chemical industry every day. Deploying a responsible, innovation based approach, we produce state-of-the-art specialty chemicals that provide customers with practical solutions to such challenges as climate change, access to drinking water, the future of energy, fossil fuel preservation and the need for lighter materials. With operations in more than 40 countries, 14,000 employees, 80 production facilities and 10 research centers, Arkema generates annual revenue of 8.3 billion and holds leadership positions in all its markets with a portfolio of internationally recognized brands. In North America, Arkema, Inc., a subsidiary of Arkema is headquartered in King of Prussia, PA. Arkema Inc. employs 2,400 people and operates 32 facilities in the US, Canada, Mexico and Brazil. Associated topics: client support, customer support, desk, excel, help desk, information technology help desk, information technology support, msword, support, troubleshoot