Amerihealth Caritas Health Plan
Philadelphia, PA, USA
Responsibilities:The Clinical Appeals Reviewer reports to the Supervisor Appeals and Grievances and is responsible for processing appeals and grievances ensuring all milestones are within compliance.* Outreaches to the appellant or their representative and is responsible for obtaining and reviewing medical records and packaging all pertinent information into a case for a determination.* Directly interacts with providers to obtain additional clinical information as well as with members or their advocates to understand the full intent of the appeal or grievance.* Throughout the performance of their duties, the Clinical Appeals Reviewer provide clinical expertise and may make determination of medical necessity for case classifications when necessary and provides a front-line regulatory/compliance function in their evaluation of appeals and grievances.* Receives an appeal or grievance case, prior to assigning to the Coordinator Appeals and Grievances. so that Coordinator Appeals and...