MOHAWK CASINO
NY, USA
Job Title: Hospitality & Leadership Trainer Department: Organization & Tribal Development Starting Rate: $20 per hour Reports To: Training & Leadership Development Manager FLSA Status: Non-exempt SUMMARY: The OTD Assistant/Trainee will work under the supervision of the Training & Leadership Development Manager to ensure that all associates have the necessary skills to successfully perform their jobs and to deliver outstanding customer service every time. The OTD Assistant/Trainee will assist the Training & Leadership Development Manager with coordinating and planning, designing and implementing employee orientation, company training programs, and associate development programs and evaluating the outcomes of the training. Essential Duties & Responsibilities: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Will provide exceptional guest service Daily duties will include filing all...