Siemens Digital Industries Software
Milford, OH, USA
As a Contact Center Technology Software Development Engineer, you will be responsible for supporting the implementation of many cloud-based solutions. You will handle internal and external customer deployments of various tools. You will gather and configure customer business requirements and use additional computer systems to resolve and track customer issues. The team member we are looking for is professional, highly motivated, and resourceful and has the ability to function well in a fast paced, dynamic, collaborative organization. Critical to your success is your ability to effectively interact with cross-functional teams, including IT, Hub Sales, Customer Success, Customer Experience, and various levels of regional and operational management globally. You will collaborate with teams using many different tools such as CRM, call center, analytics. Need to be able to work a flexible schedule, could be off hours, support all zone including Asia Pacific .Responsibilities: Implement,...